Customer Service Quality Assurance

Keith Michalak

*** *. *******

Maumee, OH ***37

Telephone: 419-***-**** cell

E-mail: abmc58@r.postjobfree.com

Professional Summary

Ensuring quality and consistence with customer expectations and demands

have gone hand in hand with being organized, customer service, analysis of

demands, knowledge of tools and machines. 20 years of Supervisory and

Welding Fabrication has not only given me experience but great skills that

can be used in various positions. Training in Workplace Violence, Positive

Discipline and Performance Appraisals have given me the skills and

knowledge of how to handle any situation that I may encounter.

Professional Summary

VM SYSTEMS, Toledo, OH July 2004- June 2009

Sheet Metal - Journeyman

Boilermaker- Journeyman

Layout and estimate sheet metal per blue prints. Measure, fabricate, weld,

and assemble various types of duct work.

Anderson's Fabrication Shop, Maumee, OH January 1990- July 2004

Supervisor Pre- Assembly

Supervised a crew of 10+ employees. Schedule and set up jobs, take

inventory, repair machines and order tools to train employees on various

machines. Inspect jobs upon completion and palletize. Evaluate employees

for upcoming performance reviews.

As well as completed training in Work Place Violence, Fire Protection,

Positive Discipline & Documentation and Substance Abuse Recognition.

EDUCATION

Journey Man's card in Sheet Metal, Union Local 33 Sheet Metal, Rossford,

OH. Attended Apprenticeship Program from 2004 and graduated 2009.

Owens Community College - working on my Degree for Building Maintenance

Maumee High School, Maumee, OH

Penta County Vocational School, Perrysburg, OH.

High School and Welding Degree 1987-1991

KEITH MICHALAK PAGE TWO

PROFESSIONAL SKILLS

12" Drill Press Plasma & Oxy Acetylene Torches

Vertical & Horizontal Band saw CNC Plasma Arc Cutting Table

Mechanical & CNC Hydraulic Brake Press Fork Truck

Mechanical & Hydraulic Iron Worker Various Hand Tools

Sheet Metal Rolls Quality Assurance & Inspection

Attend Trade Shows Design and Quote Jobs

Analyze & Investigate Purchase of Machines

PROFESSIONAL DEVELOPMENT

Shielded Metal Arc Welding (SMAW)

Gas Metal Arc Welding (GMAW)

Stainless Steel Gas Metal Arc Welding (S.S. GMAW)

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