Project Manager Customer Service

Ravi Kumrah

**** ******* ****

Aurora, IL *****

414-***-**** abmc44@r.postjobfree.com

PROFESSIONAL EXPERIENCE

Liability Claims Administrator CCMSI - Chicago, IL

June 2009 - Present

. Administer and consult general liability/property claims for Chicago

Board of Education and entire Chicago Public Schools system including

claim adjusting, best business practices consultation, and site

efficiency

. Oversee compliance with Medicare and Medicaid insurance reporting laws

. Coordinate with primary/excess policy carriers to identify and address

client risk exposure and coverage issues

. Responsible for 57% reduction of client incurred claim expense in 2009

from previous fiscal year

. Negotiate financial settlements, legal agreements, and provider liens

with insurance companies and attorneys

Law Clerk Law Offices of Cincinnati Insurance Co. -

Indianapolis, IN May 2008 - May 2009

. Conducted legal research and drafted memoranda regarding commercial

insurance policy defense and subrogation

. Assisted various groups within company with general liability claim

handling and reporting requirements

. Responsible for trial motions and presented arguments in judicial court

under Indiana certified legal program.

. Performed document and record review for various corporate insurance

cases

Business Operations Manager Kaplan, Inc. - Milwaukee, WI

May 2005 - June 2006

. Supervised daily corporate and center operations of Milwaukee Kaplan

center including finances, top-level customer service, and educational

logistics

. Increased book of business by 20% in first 3 months over previous year

. Managed revolving roster of 30-40 employees including hiring, training,

and placement

. Directed academic programs which led to highest center excellent rating

for the Central Region and increased center recommendation rate 6% to

94% in first 3 months of operation

. U.S. Federal Government registered Designated School Official in charge

of all international student admissions

Project Manager The Institute for Entrepreneurship - Milwaukee, WI

March 2003 - May 2005

. Researched and created grant proposals to major firms and organizations

soliciting funds/product donations for non-profit use. Member of 4-

person team successful in securing $170,000 in new funding for 2004-

2005

. Executed strategic planning and community outreach with city executives

and school administrators

. Created/employed marketing strategies for various programs within

company. Generated inaugural annual report

. Managed year-round organization and operation of annual National Young

Entrepreneur Conference and Business Comp. Supervised 750 teachers and

students along with additional 50 volunteers over actual three-day

event.

EDUCATION

Indiana University School of Law - Indianapolis

Indianapolis, IN

Juris Doctor

August 2006 - August 2009

Concentration: Health Administration Law

. Recipient, IU Scholarship;

. Dean's List

. Vice President, Asian Law Students Association

Marquette University College of Health Sciences

Milwaukee, WI

Bachelor of Science in Biomedical Sciences

1998-2002

Concentration: Bio-Clinical Sciences and Healthcare Systems

. Recipient, MU Academic Scholarship

ACTIVITIES/INTERESTS/SKILLS

. Appointment to U.S. Naval Academy (2 persons appointed from each state

per year)

. Captain/member of Indopak international basketball organization; travel

to international tournaments

. Boys & Girls Club Service Learning Volunteer

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