Customer Service Engineer

Hasan F. AlHassan

816-***-****/Home 816-***-****/Cellular

**** ****** ****** ****** ****, Missouri 64124

abmc2o@r.postjobfree.com

CAREER OBJECTIVE

An opportunity to promote business development worldwide utilizing proven

success in international trade and education and experience in mechanical

engineering.

SUMMARY OF QUALIFICATIONS

. Self-directed team leader/player with real-world experience in both Iraq

oil fields and in the US; successfully managed the multiple priorities of

completing a professional degree while managing entrepreneurial and full-

time work responsibilities.

. Highly effective in environments requiring professional demeanor,

leadership, verbal and written fluency in Arabic and English, and the

ability to identify needs, provide solutions, and develop oil trade

partners in the global marketplace.

. Computer proficiency with Microsoft Office including Word, Excel,

PowerPoint & Outlook software.

. Strong organizational and analytical abilities; skilled in working

independently or in a highly productive team environment. Qualifications

include:

EDUCATIONAL BACKGROUND

ALABAMA AGRICULTURAL & MECHANICAL UNIVERSITY, Normal, AL Graduated

2005

Bachelor of Science degree in Mechanical Engineering Technology

HONORS & AWARDS: Deans List; GPA: 3.178/4.0

INSTITUTE OF PETROLEUM TRAINING, Baghdad, Iraq

Graduated 1990

Associate of Science degree in Mechanical Engineering GPA: 3.56/4.0

INTERNSHIP: Served as a student trainee at the Oil Company at

Nasriya City

ARGOSY CASINO HOTEL & SPA, Kansas City, MO

1998 - Present

Sous Chef training, three months, 2005; Certificates in Cooking

EMPLOYMENT & RELATED EXPERIENCE AlHassan,

H.F., Page 2 of 2

HASAN, INC., Kansas City, MO

2004 - Present

A trade company exporting/importing product/services worldwide.

President & Manger

. As a native-born Iraqi with American citizenship, founded and marketed a

Missouri-based corporation to assist in the democratization of Iraq.

. Utilize specialized knowledge of the Iraqi culture, high fluency in both

English and Arabic languages, and knowledge of oil refineries to serve

as liaison between buyers and sellers in the global marketplace.

. Manage relationships with more than 55 oil refineries throughout the

world.

. Built and maintain respect and credibility with the Republic of Iraq,

Ministry of Oil, Oil Marketing Company (SOMO) in obtaining contracts for

clients such as Formosa Petrochemical Corporation in Taipei, Taiwan.

. Hold a high degree of trust and credibility with oil buyers such as J.P.

Chamberlain, Inc., Lake Charles, Louisiana in negotiations with SOMO

involving all confidential data, banking letters of credit, and other

company history required for contracts purchasing crude oil.

. Develop and maintain full documentation and requirements for both buyers

and sellers.

ACCOMPLISHMENTS:

. Successfully served as agent for Formosa Petrochemical Corporation,

Taipei, Taiwan, for oil contracts in Iraq for four years.

. Presently serving as agent with both Formosa Petrochemical and J.B.

Chamberlain, Inc. in managing two contracts for crude oil.

ARGOSY CASINO HOTEL & SPA, Kansas City, MO

1998 - Present

Sous Chef

. Lead a team of up to 14 in preparing banquets for meetings, weddings, and

special events for 100 to 1,000 guests.

. Consistently ensure high standards of quality and sanitation in all

preparation and presentations.

ACCOMPLISHMENTS:

. Associate of the Month, Jan. 1999

. Customer Service Award, May 1998

EDUCATIONAL PURSUITS & RELOCATION TO UNITED STATES

1993 - 1998

REFINERY/OIL COMPANY AT NASSRIYA CITY, Nassriya City, Iraq

1989 - 1990

An oil pumping and clearing facility for distribution in Southern Iraq.

Student Trainee (Internship)

. Shadowed and assisted a mechanical engineer in checking pipelines and

turbine systems to detect leaks in piping.

. Monitored gauges to ensure correct temperatures, pressures, and other

requirements.

. Observed and assisted in the production of asphalt for roadways.

ALHASAN FOOD DISTRIBUTION, Nassriya City, Iraq

1983 - 1991

A family-owned nationwide wholesale food distributor, e.g., Sysco Foods in

U.S.

Sales Representative

. Represented the full range of food products including meat, frozen, and

grocery commodities to the food service, educational, and institutional

markets throughout Iraq.

. Called on buyers and owners, negotiated pricing, contracts, and secured

sales to support consumer demand.

. Provided post-sale follow up, tracked orders, change orders, and secured

a high volume of repeat business through relationship building and high

levels of service.

PROFESSIONAL AFFILIATIONS & CERTIFICATIONS

. ServSafe Certification # 5746136, presented by the National Restaurant

Association Educational Foundation, February 2008

. American Culinary Federation, Junior Member, 1999 to Present

. Platte County Health Department, Food Handler Certification Course, 1997

References & Additional Information Available Upon Request

Hasan F. AlHassan

816-***-****/Home 816-***-****/Cellular

3213 Garner Avenue Kansas City, Missouri 64124

abmc2o@r.postjobfree.com

Dear Sir or Madam:

I am forwarding my resume highlighting the skills and value I bring to a

wide range of opportunities available in the global marketplace. Let me

briefly describe my qualifications:

. Dedicated commitment to the reconstruction and development of a

democratic Iraq. I have been successful in negotiating solutions to

complex problems using knowledge of both American and Iraqi cultures.

. Strong real-time and accurate communication skills in Arabic and

English developed through serving as a liaison between international

buyers and sellers in the oil industry and operating a trade company

importing/exporting products and services worldwide.

. Experienced in interpreting requirements and negotiating precise

contracts and legal/banking instruments required by the Republic of

Iraq, Ministry of Oil, Oil Marketing Company (SOMO) and worldwide

buyers.

. My academic training in engineering provided an internship in the oil

fields of Iraq. I have also led sales and supervised crews in the

food service industry in both Iraq and the U.S. Experience includes

academic training in both the U.S. and Iraq combined with 10+ years of

real-world experience in both countries.

. Strong knowledge base in the requirements of international trade and

export with emphasis on the oil industry. Continually build and

maintain relationships in the global marketplace.

. Personally, I contribute leadership skills, resourcefulness, and a

high level of energy to expedite achievements in international

markets.

. American citizenship

I am interested in challenging opportunities utilizing my ability to exceed

performance expectations. I appreciate your time in reviewing my

qualifications and look forward to a personal interview. Thank you.

Sincerely,

Hasan F. AlHassan

R sum enclosed

Hasan F. AlHassan

816-***-****/Home 816-***-****/Cellular

3213 Garner Avenue Kansas City, Missouri 64124

abmc2o@r.postjobfree.com

CORE COMPETENCIES:

( International trade exporting ( Expertise in the oil

industry

( Global market contacts ( Proven record with 55 oil refineries

( International negotiations ( Liaison between buyers &

sellers

( Business development & contracting ( Mechanical

engineer by trade

( Highly confidential environments ( Infrastructure

engineering

( Professional relationship building ( Hands on

experience in oil refineries

( Formal documentation/requests ( Knowledgeable in

commodity/food distribution

( Project management & control ( Strong leadership,

management & supervision

Contact this candidate