Manager Sales
Resume:
JON BLANCHARD
La Crosse, Wisconsin 54601
***********@**********.***
PROFESSIONAL PROFILE
Organizational Development Professional with strengths in leadership and
personnel development. Effectively builds and maintains relationships
horizontally and vertically in the business. Recognized for strong
analytical skills in strategic planning, business process review and
budgeting. Excels in managing the delivery of training, with a track
record if implementing and achieving organizational effectiveness and
efficiencies. Excellent communication platform skills.
Business Process Strategic Planning
Optimization
Team Building Organizational
Development
PROFESSIONAL EXPERIENCE
Trane Commercial Systems, an Ingersoll Rand Company La Crosse, WI 1993-
2010
A leading manufacturer and distributor of heating, ventilating, air
conditioning equipment, and building controls for commercial and industrial
facilities
Director, Learning & Development (2006-2010)
Responsible for creation and delivery of training for Sales, Parts,
Service, Contracting, and Equipment field sales offices nationwide. Managed
a team of 37 trainers reaching over 8500 clients, with an annual training
budget of $5 million.
. Restructured independent training groups into one customer focused
training team, achieving an alignment of learning goals with corporate
strategies.
. Initiated use of e-learning and led integration of training into a
learning management system that improved employee access to training.
. Played key role with Corporate and Field Territory leadership in
creation of annual training needs analysis process that assured
strategic and goal alignment, resulting in improved employee
performance.
. Implemented the Trane Technician Academy for newly hired technicians
that created a standard baseline of technical knowledge and improved
assimilation into the company.
. Developed and facilitated functional business modules for the Trane
Leadership Development Program, successfully training 90 high
potential performers.
Training Manager Americas Services (2005-2006)
Responsible for creating learning and development programs that advanced
the skills and career development in Americas Trane field services group.
. Delivered Area Service Manager and Project Management Simulation
programs, resulting in improved gross margin.
. Created and implemented tools that assessed individual and
organizational service capability, achieving improved workforce
planning.
. Validated and revised all content for Trane Leadership Development
Program service and contracting modules that aligned learning
experience with company goals and needs.
. Successfully built relationships with subject matter experts for
specific content delivery.
. Implemented distance learning that improved reach of delivery to
technicians, resulting in over 1200 additional technicians receiving
training annually.
Jon Blanchard
Page 2
Business Manager (1999-2004)
Provided administrative support for a 20 person virtual team. Coordinated
all human resource activity related to the team including interviewing
new candidates and other human resource generalist activities.
. Implemented a strategic plan that fully developed the service
business, improving revenue growth from 9% to 13% and profitability
from 10% to 13%.
. Developed and implemented sales simulation training for over 700 sales
people resulting in an institutionalized sales methodology.
. Created and implemented the Service Agreement Tracking Tool, obtaining
15% growth in bookings.
. Provided all service and contracting financial analysis for
distribution office performance meetings.
Business Consultant (1997-1999)
Provided general and specific business consulting for 55 company owned
field offices. Conducted analysis of existing business processes,
documented and made suggested improvements.
. Effectively taught business planning, strategic planning and shared
values processes to district offices.
. Successfully transitioned franchise offices to company owned.
. Designed, implemented and maintained District and Area Manager
Compensation systems.
Financial Services Manager (1993-1997)
Provided risk analysis and credit approval for $30 million in monthly
receivables. Successfully managed various Financial Service Analysts.
. Collected receivables ten days faster than company average, resulting
in improved cash flow.
. Annually traveled to each office (17) in the region to improve
business relations through customer visits.
. Successfully increased the authority of financial analysts by
educating and training them on business processes and risk analysis.
EDUCATION
University of Wisconsin - La Crosse - MBA
Texas A&M University - Corpus Christi - BA in BUSINESS
PROFESSIONAL DEVELOPMENT & CERTIFICATIONS
Process Reengineering, Team Leadership, Performance Contracting Training,
Project Management, AMA Management Units 1-4, Sales Leadership Training,
High Performance Teams, Six Sigma Green Belt Training, Development
Dimensions International (DDI) Facilitator
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