LEAH VAN DYNE BOYD

***** ********* ***

Zuni, Virginia 23898

757-***-****

abmbwh@r.postjobfree.com

Operations / Contract and Business Administration / Development / Non-

profit Management

SUMMARY OF QUALIFICATIONS

Offering an extensive background based on formal education and over 30

years experience in the business arena, demonstrating superior operations

and administrative management expertise, client and market development

creativity, and consistent contribution to the growth and success of

employer organizations.

. Over three decades managing large scale, multi-million dollar operations

servicing contracts with government, military and commercial enterprises

in multi-state territories. Fulfilled two long-term stints with Non-

Profit programs that delivered high-value, low-price services to customers

as well as solid career employment opportunities for the disabled and

handicapped. Strong experience as corporate Human Rights Advocate.

. Gained personal proficiency in the full spectrum of responsibilities

associated with Directorship authority to include budget development and

administration, contract solicitation, bidding and negotiation, public

relations and consumer image enhancement, production management and

quality assurance, human resources, and general administration.

. Focused experience in grant writing and proposal development.

Successfully worked to secure millions in funding during career. Familiar

with FAR and SCA guidelines and protocols.

. Seasoned experience in a variety of collateral responsibilities to

include: fleet and route management, facilities/assets upkeep and

maintenance, insurance program administration, employee relations and

motivation, occupational safety & health, inventory control and

vendor/supplier relations, security and loss prevention, payroll/benefits,

AP/AR, computer information management, interval statistical/financial

report compilation and analysis for business decisions, and executive

level program representation, correspondence and summary reporting

essentials.

. Excellent public and community relations skills. Facilitate

tours/meetings for prospective customers/contributors; at ease in face-to-

face scenarios with customers to ensure satisfaction, confidence, repeat

business and referrals.

. Highly adaptable, motivated, dedicated, and spontaneous over-achiever.

Strong time-management and organizational skills provide ability to assume

progressively difficult responsibilities and multiple projects with zero

impact on production and workflow.

Well developed interpersonal relations and communication skills.

Effectively establish rapport with individuals of diverse backgrounds and

experience levels. Extremely dedicated, reliable, trustworthy and self-

motivated team player and employer asset.

EDUCATION & TRAINING

OHIO STATE UNIVERSITY - Newark, Ohio

Bachelor of Science Degree in Business Management (Incomplete, Need Credits

for Diploma)

ADDITIONAL CAREER & PROFESSIONAL DEVELOPMENT

. Attended myriad employer-sponsored seminars and professional skill

development programs covering topics in: Human Relations and Effective

Interpersonal Relations, Production Management, Computer Information

Systems and Current Software Applications, Team Motivation and Team

Concepts, Working With the Handicapped, etc.

. Member, National Association of Industrial Laundry Managers (NAILM)

. Advancing Productivity, Innovation and Competitive Success (APICS), the

Association for Operations Managers

. Member, Association for Persons in Supported Employment (APSE)

LEAH VANDYNE BOYD Page 2

EXPERIENCE HISTORY & HIGHLIGHTS

CHESAPEAKE SERVICE SYSTEMS - Chesapeake, Virginia

Not for Profit Vocational Habilitation/Employment Services for persons with

severe intellectual disabilities

Overview: Fulfilled 16 years progressively responsible management

positions with what started as a small commercial laundry, packaging and

galley food services operation (3700sf facility) with 100 disabled

employees in 1990, and has since grown to a $5.5 million organization with

a new production facility (37,000sf), a 43,000 sf home office, and over

400 employees. Advanced into an executive capacity starting in 2004,

functioning as essentially second in charge of all production, business

solicitation and general administration functions for the organization.

Specific positions, responsibilities and achievements include:

Assistant Director (2/05-11/09)

. Oversaw all facets of operations to include federal contracts, all

production departments, the fiscal administration/control department,

human resources, transportation, route services, fleet and equipment

maintenance, and individual services.

. Work closely with the Executive Director to develop new clients/ donors,

expand customer/donor base, effectively engineer the physical services

area and optimize work and training opportunities for people with

disabilities.

. Engage with Board of Directors, Executive Director and Development

Director to implement programs to build community awareness and garner

financial and physical support to serve individuals with no funding or

transportation resources.

. Solicited, bid, negotiated and secured several major laundry contracts

with regional military and commercial hospital and clinical operations to

include: Seymour Johnson AFB, Camp Lejeune, Oceana Naval Air Station,

Naval Operations Base Norfolk, Dam Neck Annex, Northwest Annex, Roanoke

Chowan Hospital, Bertie Hospital, etc.

. Expanded service offerings to include small parts assembly and

packaging, and USN galley food services (except cooking) to organizations

like Cox Communications, ARS Manufacturing, and federal government etc.

Oversee performance against approximately 20 contracts in place ranging

from $300K to $1 million.

. Direct a blended staff of 70 non-disabled personnel and 400 disabled

line and production associates.

. Advanced in personal skill development in the administration of

government contracts and grant writing. Serve as resident expert in both

disciplines. Edited and submitted several grant application packages that

secured millions in funding for CSS.

. Serve as lead executive in the absence of the Executive Director.

Operations Manager (7/04-2/05)

. Promoted after a short period to take a more senior management role in

response to rapidly growing bookings, contracts, and production demands.

Oversaw all corporate operations and federal contracts. Planned, prepared

and administered expenditures against annual budgets, and handled all

aspects of contract procurement and administration

. Proactive in Human Rights Advocacy, facilitating and providing

miscellaneous training programs germane to any of 30 distinct services

provided by the organization. Trained and channeled numerous disabled

workers that have become productive members of society and viable

contributors to the CSS cause.

. Researched and procured insurance plans, assisted with and wrote grants

and proposals, co-chaired the safety committee, conducted safety related

drills and trainings, wrote corporate policies and procedures manual,

promoted and executed corporate expansion plans, and championed community

awareness programs.

. Functioned in full-authority control of all operations with a goal of

ensuring exemplary client services to ensure repeat and referral business.

Laundry Manger (8/94-6/04)

. Initially employed with CSS to take the helm of its laundry operation.

. Directed supervisors and employees in processing laundry for several key

accounts to include federal regional contracts, two correctional

facilities, two state contracts and multiple privately-owned commercial

accounts.

. Fulfilled myriad collateral duties associated with the production

operation including daily production loading and manpower/asset

allocation, master scheduling, customer relations, materials/supplies

procurement, insurance and permitting, new employee training, quality

assurance, regulatory compliance monitoring, and facilities/equipment

maintenance.

. Bid, negotiated and wrote contracts valued up to $750 thousand.

CITY LAUNDRY, INC. - Mt. Vernon, Ohio

Non-Profit Commercial Laundry to Support a Local Private Academy for grades

9-12

Interim Plant Manager / Plant Supervisor (1977-1990)

. Accomplished 15 years additional experience in the commercial laundry

business, third in charge of a facility with 50-60 employees processing

40,000 lbs. of laundry daily.

. Solicited, secured and directed service on 60+ accounts/contracts with

hospitals, nursing homes and hotels.

. Available immediately, willing to travel .

. Active volunteer and participant in the local community .

. List of References and Salary History furnished upon request .

Contact this candidate