Engineer Network
Resume:
ADETONA SUNDAY ADEBAYO
**** ********* **** *** "K" Roanoke Virginia VA 24018
( abmbwa@r.postjobfree.com
Detail Resourceful Network Professional with more than five years
experience.
EDUCATION
. Electrical/Electronic Engineering (Bachelor of Science)
2008
(London South Bank University, UK)
. City& Guilds Training Qualifications 7407(1 & 2) London Oriental Academy,
UK 2006
. Electrical/Electronic Engineering (Associate Degree -HND)
2000
CERTIFICATIONS
. Cisco Certified Network Professional (CCNP In view )
. Cisco Certified Network Associate (CCNA 640 - 802 )
2010
. Cisco Certified Network Associate (CCNA 640 - 607 )
2002
Career History:
Lewisham Homes, Wearside Services Centre, London, UK
Client Support
August 2007 - February 2010
. Resolved all clients' enquiries and complex complaints to a satisfactory
conclusion.
. Applied technical escalation procedures and resolved technical issues
with minimum assistance.
. Responsible for application software's (Open Contractor, Academy 9 and
Threshold) optimization used within the group and provided technical
support to call service center associates of twenty-five on escalated
issues.
. Actively interfaced on daily basis between day and night teams on service
performance with monthly progress optimization reports to group of
managers within the branch on functionality and effectiveness of the
application software's (Open Contractor, Academy 9 and Threshold).
. I was part of a team whose responsibilities was to obtain training in
the corporate headquarters on new application upgrades as related to the
job and provided appropriate training, support and supervision to the
group of twenty-five associates upon return to the branch office.
. Handled difficult and complex e-mails/telephone with high level of
literacy skills, professionalism and understanding.
. Prioritized work with the degree of importance and response.
. Operated professionally both as an individual and as a team member in
contributing ideas, suggestions and feedback to managers to improve
services.
CDGA Technologies Limited.
Radio Frequency Network Engineer
April 2004- March 2007
. Implemented IP addressing scheme and IP services to meet network
requirements.
. Configured, verified, and troubleshoot Network address translation (NAT)
and Access Control Lists (ACL) to Fidelity Bank and four branches.
. Configured, Installed and maintained broadband wireless radios, routers,
antenna and switches on all clients hub and cell sites.
. Provided level 3 supports and maintained the Virtual private Network
(VPN) by wireless and fiber technology on two hundred and nine nodes.
. Led a team of ten in cutting over network from free wireless to fixed
wireless technology.
. Implemented and participated in the design of millions worth project by
networking automated teller machines (ATM) for the consortium of fourteen
independent banks through wireless technology.
. Participated in risk assessment and preventive maintenance (P.M)/ support
on all wireless equipment.
. Provided informal training to clients on customer premises equipment.
. Coordinated a team of ten on network related issues and as trainer.
. Provided Helpdesk Support to all serviced clients on IP Telephone/Voice,
LAN Network, ValuCard and Infinity VPN Network, which involve Lotus note
in preparing trouble ticket.
Resourcery Ltd.
Network Operating Centre (NOC) Engineer July 2001 -
March 2004
. Provided 3rd level Helpdesk Support to all serviced clients on
Metropolitan and Virtual Private Network (VPN) Network to minimize system
downtime.
. Performed remote configuration and optimization of network equipment
(Radios, Routers and switches) on a regular basis with the objective of
100% operational uptime.
. Managed and issued help tickets to a team of eight field engineers and
followed up to completion.
. Performed in a role of field engineer to resolve critical and complex
network fault.
. Administered network monitoring centre through what's Up Gold & HP
Openview to effectively determine network availability and traffic
management.
. Captured and prepared weekly, monthly, quarterly and yearly VPN report
through what's Up Gold & HP Openview (SNMP) software with detailed
reports by MS Excel to analyze link availability/downtime of all serviced
clients.
. Consultant on network performance and availability as defined by Service
Level Agreement (SLA) to all serviced clients.
. Handled telephone with great listening skills and high level of
professionalism.
.
CTI Computer Ltd.
Hardware Engineer (Internship) August 2000 -
June 2001
. Represented CTI limited as field service engineer for on-site engineering
support, including software/hardware upgrades, computer installation and
maintenance to British-American Tobacco Company (the largest tobacco
company in Nigeria).
. Maintained, repaired and resolved various faults on computer hardware and
all electronic associates. {Include Monitors, Systems, Printers (Inkjet,
LaserJet and Dot Matrix (EPSON)), UPSs and Electronics Associates}.
. Coordinated and tutored computer hardware class of twenty students,
between 18yrs to 52yrs in electronics fundamental, Computer assembly
(Hardware and Software) and basic electronics faultfinding techniques.
. Provided technical assistance in writing proposal, quotation, maintenance
schedule report, inspection Report etc.
Platforms:
Routers: 3600, 2600, 2500, 1700, 1600 and 800 series routers
Switches: Cisco 2950 and 1900 series switches
Radios: Orinoco broadband wireless Radio {A.P & E.C (2.4GHz)},
Tsunami {B.S & S.U (5.8GHz)}, Arperto (3.5 GHz)
and Ceragon FibeAir 1500I
Design: Multism, Matlab, VHDL, Visio
Operating Systems: MS Windows 2000 (Professional, Server and Advanced
Server), MS Windows NT 4.0, MS Windows 95, 98,
2000 and upgrades, MS DOS,
Management: What's up Gold & HP Openview (SNMP based network monitoring
system).
REFERENCES:
Available on request
Contact this candidate