Post Job Free

Resume

Sign in

Customer Service Management

Location:
Asheville, NC, 28803
Posted:
April 15, 2010

Contact this candidate

Resume:

Mark Ott

*** ******* **** **. #***

Asheville, NC 28803

E-Mail: abmbw7@r.postjobfree.com, Phone: 803-***-****

Professional Objective

Multi-talented, success-oriented professional seeks a position in Supply

Chain Management, Purchasing Management, Logistics Management, or Materials

Management that will utilize my skills, education, and experience to

significantly contribute to a company's efficiency, organization, growth,

and profitability.

Professional Experience

BALDOR ELECTRIC COMPANY -- Asheville, NC

Commodity Buyer -- Aug. 2009 to Present

. Purchase, plan, schedule raw materials used in the manufacture of power

transmission products.

. Manage suppliers through our vendor rating system by measuring suppliers

based on cost, delivery, performance, quality, and customer service.

. Review current sources and identify new sources of supply. Implement

changes where needed to ensure our business goals are achieved.

. Identify opportunities to reduce raw material inventory and implement

projects to achieve the reduction goals.

. Manage current Kanban systems and implement new Kanban systems where

needed.

. Identify cost savings opportunities and implement changes in order to

meet our cost reduction goals.

. Run MRP and place orders daily with supply base.

. Manage material flow in our warehouse. This includes supervising 8

employees in our shipping/receiving department.

. Interface daily with Sales, Engineering, Production, Finance, and

department associates to ensure business goals are achieved.

. Assist with implementing the new SAP computer system.

. Work on various Lean Manufacturing projects for opportunities to improve

the business operations.

BALDOR ELECTRIC COMPANY -- Fort Mill, SC

Materials Manager -- Nov. 2007 to Aug. 2009

. Was promoted to Materials Manager shortly after Baldor Electric acquired

Reliance Electric. Due to a decline in business, Baldor closed this

facility down and I was transferred to Asheville, NC.

. Using SAP MRP system, with 4 direct reports and 7 indirect reports, we

manage all aspects of material flow for the manufacturing of large

industrial motors, which includes purchasing, scheduling, production

planning, shipping, receiving, warehousing, and those employees working

in these departments.

. Manage the supply chain; work with problem suppliers daily to achieve

quality parts and at least 95% on-time deliveries. Manage approx. $17

million spend budget annually.

. Identify new supplier sources and implement supplier changes where need

to reduce our total raw materials cost and improved quality of raw

materials.

. Work with supply base to reduce our total raw material costs. Achieved

cost reduction goal of $200,000 annually by working with engineering,

quality, and our supplier sources to implement changes.

. Manage suppliers through our vendor rating system by measuring suppliers

based on cost, delivery performance, quality, and customer service.

. Manage cycle count program and implement changes where needed to improve

inventory accuracy.

. Maintain weekly production schedule and supplier schedules to ensure on

time deliveries.

. Maintain appropriate inventory levels to ensure production goals can be

met while improving cash flow through inventory reduction projects.

Reduced inventory from $3,444,000 to $2,700,000.

. Track engineering changes to ensure smooth transitions. Control, manage,

and decrease the amount of obsolete inventories.

. Interface daily with Sales, Engineering, Production, Finance, and

department associates to ensure business goals are achieved.

. Work on various Lean Manufacturing projects for opportunities to improve

the business operations.

. Proficient with SAP, MRP systems, MS Word, Excel, Power point, Access,

and Outlook.

BALDOR/RELIANCE ELECTRIC COMPANY -- Athens, GA

Buyer/Planner -- Aug. 2005 to Nov. 2007

. Plan, and schedule sales orders of industrial motors and factory orders

for components used in the manufacture of industrial motors.

. Purchase raw materials used in manufacturing of electric motors through

US and International sources. Identify waste and implement cost

reduction plans with suppliers.

. Run MRP and maintain weekly production schedule and supplier schedules to

ensure at least 95% on time deliveries to customers as well as our fill

rate goals for stock orders.

. Helped the company grow from producing 1600 motors per week to 2600

motors per week during a 2 year period and increased on time to customers

from 60% to 95%.

. Interface daily with Engineering, Production, Finance, and Purchasing to

ensure business goals are achieved.

. Have completed the 5 week Lean Manufacturing training and have achieved

Lean Master Certification. Total savings from my lean project was

approx. $125,000.

JOHNSON CONTROLS AUTOMOTIVE SYSTEMS -- Madison, MS

Master Scheduler -- Jan. 2005 to Aug. 2005

. In the manufacture of vehicle seating at a Tier 1 automotive supplier to

Nissan, responsible for running MRP in the QAD (MFG Pro) computer system.

Report production daily using the JTDS (UNIX) computer system. Report

daily shipments and confirm shipments are reported correctly. Import

weekly and daily releases from the customer into our QAD (MFG Pro)

computer system.

. Run the weekly supplier release update. Correct all system issues and

resolve any problems with the accuracy of the releases.

. Ensure engineering changes are implemented according to the plan from

engineering and the supply base.

. Responsible for tracking and decreasing all premium freight for the

Materials department. Conduct reviews with Materials Analyst to ensure

proper actions are taken to avoid all future premium freight.

. Manage all model year change over processes for the Materials department.

Responsible for working with engineering, program management,

accounting, and purchasing to ensure that new parts, purchase orders, and

bill of materials are loaded in the system correctly.

Materials Analyst -- Sept. 2003 to Jan. 2005

. Purchase, plan, and schedule components and raw material used in the

manufacture and assembly of vehicle seating. Maintain processes and

procedures which ensure accurate inventory, accurate supplier releases,

timely material receipts, and 100% on-time delivery from the supply base

while balancing inventory levels against risk and transportation costs.

Manage supplier base to ensure correct inventory levels are achieved and

schedules are met.

. Manage US and International sources of supply. Review and implement

supplier changes based on cost, delivery, and quality.

. Track engineering changes to ensure smooth transitions for new products.

Control, manage, and decrease the amount of obsolete inventories.

. Manage and find corrective actions needed for all expedite shipments at

the company. Conduct 8D and the 5 "why" problem resolution to ensure

that the proper corrective actions are implemented.

RAYTHEON ELECTRONIC SYSTEMS -- Forest, MS

Material Control Specialist -- Sept. 2001 to Sept. 2003

In the Battlefield systems and Electronic warfare Materials department,

manage all material issues for the TPQ 47, TPQ37, and ASR radar programs.

Purchase, plan and schedule movement of raw materials, packaging materials,

parts, components, services, supplies, finished goods and related material

through production and inventory processes. In front-end procurement mode,

analyzes data and determines factors that affect prices and determines

lowest cost consistent with quality and reliability to meet required

schedules.

Produced weekly metrics for all Battlefield radar and ASR programs using

multiple computer programs. Identified the strengths, weaknesses and risks

produced from metrics. Provide corrective action plans for material

problems and present to management.

Managed Material Finances through Earned Value Management systems.

Identified trends and made corrective actions to financial problems.

Report monthly finances to management.

Education Bachelor of Business Administration

Major: Business Management with Emphasis in

Production/Operations

Minor: Business Administration

MIDDLE TENNESSEE STATE UNIVERSITY, Murfreesboro, Tennessee,

2001

Certification: Lean ManufacturingMaster Received July 2007 during

employment with Baldor in Athens, GA



Contact this candidate