Project Manager Management
Resume:
ALAN T. GREENE
Prior Lake, MN 55372
**********@*****.***
Professional Profile
Experienced in the development of innovative ways to view business
processes, and incorporation of information technologies to facilitate new
business processes. Many years of experience in both business analysis and
project management. Self motivated with strong facilitation and
communication skills resulting in clear and focused information exchange
between business stakeholders, software engineering, and customers.
Resulting in most projects finishing on-time and on-budget. Ideally,
objective would be to utilize both my business analysis and project
management skills together.
. Experienced in identifying, developing, and deploying business solutions.
. Working knowledge of a broad range of technologies and methodologies that
can be applied to business problem solutions.
. Full SDLC & OOAD knowledge and systems infrastructure including
inception/scope definition, functional requirements, architecture/design,
implementation, change management, testing, requirements matrix analysis,
documentation, training, service level agreements, risk and gap analysis,
issue resolution management, and roll-out management for small, large and
multi-project systems.
o Experienced in iterative requirements-driven processes and
Business Process Modeling
o Experienced in UML and Use Case requirement gathering practices
o Experienced in the PM and BA tools
. Experienced in communicating and working well with all levels of
management, business sponsors and clients, team members, vendors and
staff in the development of business solutions.
. Self motivated with strong facilitation and communication skills
resulting in clear and focused communication between business
stakeholders, software engineering, and customers.
. Ability to act as a change agent to deploy new processes, methodologies,
and practices
. Regulatory Knowledge includes: FCC, EPA & FDA, HHS (including HIPAA)
Industry Experience
Health Care, Pharmaceuticals/PBM, Manufacturing, Transportation,
Government, Telecommunications, CRM, full SDLC Product Development, with a
working knowledge of Retail (Point of Sale) and Financial Systems
Qualifications Profile
Project Experience Project Management, Scope definition, Risk and
Change Management, Web-Based Application
Solutions/Implementation, Development,
Implementation, Claim Adjudication, ing & Execution,
Web Portal Management, Architecture/Design, CRM,
Sales Force Training Development
Methodologies Gartner Institute PM, Project Management Institute, PMI
PMBOK, METHOD I, Foundation, CMM, AS Volare',
Rational's Modeling/Use Case Analysis, RUP, JAD, RAD,
OOAD, Waterfall, Scrum
Business Skills Business Analysis and Modeling, Risk & Gap Analysis,
Establishing Detailed Project Plans, Quality
Assurance, Contingency & Security Planning, Budget
Management, Requirements Analysis, Regulatory
Planning., Establish national standards for e-
commerce transactions
Leadership Problem Solver, Skilled Negotiator, Change Agent, Building
Relationship and Teams, Influence without Authority,
Organizational Agility
Professional Experience
PRIME THERAPEUTICS -July 2006 to August 2009
Project Manager and Project Planning Manager in Health Plans Solutions
Group
. Delivered new project intake and management process, using RUP as basis
for work flow and deliverables.
. Managed project intake, training staff on new project intake processes
and deliverables.
. Mentored staff on Business Analysis processes
. Project Manager for over 20 projects, developing and implementing new
pharmaceutical facilities ranging from regulatory to e-commerce, web
portal to coordination of benefits and drug management processes, and
electronic health information exchange with physicians and pharmacists,
on schedule and within budget.
. Responsible for, tracking, and reporting, and for performing both PM and
BA duties during resource shortfalls.
. Responsible for regulatory aspects of projects (e.g. HIPAA and state-
based distribution regulations) to protect the privacy of individually
identifiable health information; and national standards for the security
of electronic protected health information, and claim adjudication with
single and multiple providers
. Responsible for Health Information Management (HIE and EMR) to store,
retrieve, and manage medications and laboratory results, enabling e-
Prescribing, patient communication, submit claims electronically. and
clinical decision support
. Technologies Used: RUP methodology, developed Scope/Mission statement,
MS Project, Visio, Change Management plan, Risk and Issue Analysis plans,
Functional Requirements, Web Portal access
CARLSON COMPANIES - December 2005 to July 2006
Sr. Business Analyst in Loyalty and Rewards Group
. Responsible for developing loyalty and incentive program requirements for
a broad variety of clients within a number of industry segments, using
the RUP process and use case analysis.
. Responsible for performing gap analyses to identify effort needed to
migrate current application support to new durable application support.
HOLLSTADT & ASSOCIATES - May 2005 to November 2005
Sr. Business Analyst
Client: BlueCross BlueShield -May 2005 to November 2005
. Identified and documented all "as-is" business functionality (using use
case analysis) resulting in a baseline for replacement/development
actions
. Modeled HIPAA regulatory limits for e-commerce health care transactions
and national identifiers for providers, health plans, and employers.
Identified and documented all business functionality (using use case
analysis) resulting in a baseline for replacement/development actions.
. Identified requirements for existing system replacement, which in
combination with base-line functionality, yielded an RFI for the
buy/build analysis (using gap analysis processes).
. Reengineered financial model to move A/R and G/L functions from
SelectAccount to Financial organization's SAP (using Visio).
STATE OF MINNESOTA, DMV St. Paul MN - August 2002 to May 2005
Project Manager/Business Analyst
. Served as Project Manager and Business Analyst for Driver Services within
the Department of Public Safety, responsible for improving the management
of problem drivers and reducing license fraud.
. Designed and implemented a web-enabled e-government approach to Driver
License business processes and information system support and updated
business process reengineering plans
. Managed new driver license identity security through photo recognition
. Managed the Design Specifications and Use Case Analyses, Technical
Specifications, buy-build analyses, business partner (e.g. law
enforcement and courts) interfaces, Service Level Agreements with
business partners (BCA, State Patrol, Courts), and the implementation of
the eLearning and Document Management sub-projects.
. Technologies Used: RUP methodology, developed Scope/Mission statement,
MS Project, Visio, Change Management plan, Risk and Issue Analysis plans,
Functional Requirements, Web Portal access management and information
availability, Documentum, LDAP and Kerberos Identity Management
OMNI RESOURCES, Minneapolis MN - February 2001 to November 2001
Sr. Business Analyst
. Served as Business Analyst for Minnesota Department of Agriculture.
. Developed Functional Specification to provide foundation for new
Compliance Management System.
. Technologies Used: RUP methodology, MS Project, Visio, Change Management
plan, Functional Requirements, Web Portal access
ANALYSTS INTERNATIONAL, Minneapolis MN - June 1998 to November 2000
Senior Project Manager
. Taught Volare' Business Analysis skills to other consultants.
. Researched and developed HIPAA project approach and plans for client
sales presentations.
Client: Guidant
. Managed Customer Relationship Management (CRM) systems implemented for
B2B and B2C
. Managed Y2K Project Management Office.
. Defined methodologies and managed Y2K triage/remediation/contingency
planning efforts for Cardio-Pulmonary device manufacturing.
Client: Vision-Ease
. Served as Y2K Project Manager.
. Defined and managed contingency planning efforts.
Client: Deluxe
. Defined and managed sales force requirements
Client: Iowa DHR
. Served as Project Manager for development and implementation of an
interactive, portal-based Medicaid facilities and waivers application.
Client: 3M
. Served as Project Administrator for 3M chemical reporting system
application.
. Managed 15 team leads and 17 inter-linked sub-projects.
Client: Staywell
. Served as Implementation Manager for this medical information processing
company.
ATIO CORPORATION, Edina MN - November 1997 to June 1998
Director, Product Marketing
. Identification of market and customer needs for a new multimedia customer
interaction software support offering and positioning the offering for
middle market.
o Defined content management, portal mechanisms and portal security
measures for B-to-C operations.
o Managed (product) joint marketing relationships with CRM, SFA,
decision support and data mining partners.
o Managed (program) integration and rollout through international voice
switching business partner.
US WEST, Minneapolis MN - December 1995 to November 1997
Project Manager, Solutions Development
. Architected and program managed the development and implementation of a
new U S West call management offering to integrate business information
and functionality with existing US West voice and data transport
facilities (infrastructure, full product financials, RFP process to
select business partners, and initial targeted sales efforts).
. Managed e-commerce and Clarity integration
. Managed (project) market trial implementation.
CITY OF MINNEAPOLIS, Minneapolis MN - March 1994 to September 1995
Manager of Technology
. Defined IS standards and architecture for City-wide n-tier network needed
to meet City-wide communication, information sharing and workflow
management goals.
. Implemented changes through a combination of City resources and RFP
processes.
EVERGREENE CONSULTANCY, Los Gatos CA - 1992 to 1993
. Practice focused on defining and teaching client/server architecture to
support business process re-engineering. Deliverables included:
o Client/server training material for National Education Training Group,
IBM's Skill Dynamics customer curriculum development, and Unisys
client/server organization.
o Distributed database selection guide as a sales tool IBM RISC
System/6000 Division.
o Developed business and marketing plans for DocuFlow (start-up document
management services).
OTHER EMPLOYMENT EXPERIENCE PRIOR TO 1992
AMDAHL CORPORATION, Sunnyvale CA -- Product Marketing Manager
DIALOGIC SYSTEMS, Sunnyvale CA - Consulting Marketing Engineer
IBM CORPORATION, St. Paul MN; Endicott NY; Paris, France; and San Jose CA -
Systems Engineer, Systems Center Manager (1961-1985)
Professional Education Summary
. University of Wisconsin, Madison, Bachelor of Science, Physics
. American Management Association, Minneapolis MN - Project Planning
. Gartner Institute, Minneapolis MN - Project Management
. Microsoft, Minneapolis MN - Microsoft Project
. IBM Management Training
ASSOCIATION SUMMARY
. Involved in church: Pastoral Ministry, Befrienders, Youth Ministry, and
Choir.
. Freemason: Chaplain, Mason of the Year 2004; Hiram Award 2008
. Knights Templar: Chaplain
. Grand Chaplain for Minnesota Masons
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