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Customer Service Manager

Location:
Coward, SC, 29530
Posted:
July 19, 2010

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Resume:

Michelle Brown

**** *. *********** **.

Coward, SC 29530

843-***-****

Alternate Phone: 843-***-****

abmbkg@r.postjobfree.com

OBJECTIVE: A highly self-motivated individual seeking full-time employment

in clerical field. Computer knowledge in addition to communication and

phone skills.

QUALIFICATIONS

Extensive knowledge in Microsoft Word, PowerPoint, and phone skills.

Knowledge in Microsoft Excel.

80 WMP Speed.

Recognized and promoted for problem solving and leadership.

Extensive cash register and cash handling experience.

EDUCATION

2000-2004 College Tech. Prep, Brevard High School

2005-2006 Interior Design, The Art Institute Online

Present Associate in Arts, Florence-Darlington Technical College

EMPLOYMENT

7/30/08-8/11/09 CSR, Rent America

Cashering, renting merchandise to customers, telemarketing, and general

clerical duties (filing, faxing, etc.).

6/2007-7/29/08 Kids Specialist/Bookseller, Books-a-Million

Cashier, stocking, customer service, setting displays, and maintaining

children's section.

2/2006-5/2006 Medicare Call Center Associate, Kelly Services

Recieved incoming calls and answered callers' questions about

Medicare/Meidcaid.

7/2005-11/2005 Photo Center Associate, Wal-Mart Supercenter

processed and devoped film, customer assistance, money transactions, and

stocked shelves.

4/2005-6/2005 Waitress/Cashier, Villa Roma

Serve guests food, ring up orders, help out wherever needed.

2/2005-3/2005 Front Desk Clerk, Best Western

Registered guests, checked guests out, made money transactions, made

reservations, and answered phone.

1/2005-1/2005 Call Center Associate, Snelling Personal Services

Made outbound calls to California. Enforced doctor offices and hospitals to

give up patient records. Responsible for scheduling pickup days and hours.

6/2004-10/2004 Team Leader, Taco Bell

Ran cash registers and food preparation lines. Ran shift crews if was

manager out.

10/2003-6/2004 Crew Member, Taco Bell

Ran cash register and worked in food preparation line.

10/2002-5/2003 Hostess, Sagebrush Steakhouse

Seated customers. Helped out wherever needed.

4/2002-10/2002 Crew Member, Taco Bell

Ran cash register and worked food preparation line.



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