Manager Quality Assurance

Fred Guzman

abmbii@r.postjobfree.com

**** ********** **** (909) 921-

**** (cell)

Fontana, Ca. (909) 899-

**** (home)

OBJECTIVE

I am a seasoned Manager with the vision to a successful and productive

employment with a company within the Distribution Industry.

SKILLS

. Computer: PC, Microsoft Suite; WMS, PKMS, JD Edwards, MAS 90, AS400,

MIS, ERP, EDI.

. Business Acumen; Strong Ethics, Goal Driven, Very Reliable,

Statistically Driven, Consistent.

. Financials: Budget analysis/performance for Operating, Capital,

Spending, and Special Projects.

. Pick-Pack: 12 years experience with various commodities; electronics,

hardware, apparel, lighting fixtures.

. Qualitative Process Improvement: Lean Culture; Kaizen Events, 5's,

Kanban implementation, SWI's creation/updating, Continuous

Improvement. Six-Sigma, TQM, KPI's, Statistical Analysis.

. Automation: Robotics, High Speed Sorting System, RF Scanners/Camera,

Portable PC Units, RFID.

. Retail Distribution: Ross, JC Penny, Wal-Mart, Target, Home Depot,

Lowes, most Food-Market Chains.

. Regulatory Agencies: FDA, OSHA, Labor Law, Federal and DOT.

. Communications: Excellent Customer Interface; verbal and written.

Bilingual: Fluent in English/Spanish

EXPERIENCE

Operations Supervisor October 2009

- Present

Menlo Worldwide 3PL

Walnut, CA

. Responsible for the 3rd shift's performance with 50 employees in the

areas of order fulfillment, order auditing, shipping, inventory, and

pick-pack/value added services in a multi-account for a 475K building.

. Successfully assisted to lead in a Lean Project to attain a Bronze

Lean Certification with visions for Silver, Gold, and Platinum as next

stages by implementing the Lean Culture in a none Lean Environment.

. Led the operations with the highest ratings in company metrics for

Customer Satisfaction, Inventory Accuracy, On-Time-Shipment/Receiving,

and Employee Turnover.

Warehouse Manager October 2005

- March 2009

Liberty Hardware 3PL

Ontario, CA

. Led the operations of WRDC in the areas of receiving, storage,

shipping, cross-dock, inventory control, cycle counting in a 575K

building with 80 employees.

. Assisted to increase production by 25% in order-fulfillment with

implementation of automated 14-mile sorting system and pick-pack

manual lean system.

. Led Quality Assurance with continuous improvement programs for

acceptable production and quality levels to comply with ISO9000:2000

certification.

Fred Guzman

Operations Manager September 2003

- October 2005

Kuehn and Nagel 3PL

Ontario, CA

. Responsible for 2-shift operations for a shared-warehouse environment

with 22 accounts in the areas of receiving, storage, shipping, true

cross-dock, value added services, pick-pack, inventory, and

maintenance with 150 employees, 2 Managers and 4 Supervisors.

. Successfully reduced expenses with implementation of PM systems for

equipment maintenance.

. Increased efficiency in production by eliminating wastes in different

processes by implementing Continuous Improvement and Lean Programs.

Supply Chain Supervisor July

2001 - August 2003

United Facilities 3PL

Fontana, CA

. Managed 750K warehouse operations in the areas of order fulfillment,

receiving, storage, shipping, and inventory with a staff of 35

employees with 2 Leads.

. Maintained Quality Assurance with continuous improvement and improved

in customer satisfaction ratings from 8.2 to 9.89.

. Successfully coordinated FDA and State inspections for food assurance

in the warehouse.

Shift Production Supervisor February

2000 - July 2001

US Tile Manufacturing

Corona, CA

. Successfully Supervised and maintained a Lean-Manufacturing system in

a high-speed automated system with a staff of 60 employees.

. Successfully implemented a cross-training program for associate-

development and decreased down-time 15% to 5%.

. Led as a Champion in a Focus-Team for writing of a safety-procedure

for the entire operations.

Warehouse Manager May 1995 -

February 2000

Western States Wholesale

Ontario, CA

. Responsible for overall performance of a two-shift operation-warehouse

of 375K building with a staff of 60+ associates.

. Successfully implemented a bin-location system under MOS90 reducing

the error-ratio from 15-1%.

. Improved production and reduced the labor hours by implementing

Standard Operating Procedures for each functional activity in the

warehouse.

EDUCATION

Bachelor's in Supply Chain, University of San Bernardino

June 2009

Certificate in Logistics & Transportation, University of Riverside

May 2007

Associates in Management and Accounting, Chaffey Jr. College.

May 2000

Certified in most warehouse equipment

Contact this candidate