Bradley C. Mitchell, PMP

*** ***** *** **

Carlisle, PA 17013

Home: 717-***-****

Mobile: 717-***-****

abmbhe@r.postjobfree.com

Career Summary

Business-oriented information systems professional with project management, governance, requirements

engineering, business analysis and change management experience in a variety of corporate and government

domains including ERP, case management, procurement, finance, marketing, supply chain and fulfillment

Skilled presenter and facilitator with the ability to adapt to the audience at hand. Comfortable at all

organizational levels

Proactive change agent with a commitment to process improvement through modeling and metrics

Knowledge of business process modeling, master data management and workflow processing facilitates

effective documentation and exploration of business alternatives and enterprise analysis

Proven leader versed in portfolio, risk, stakeholder and communications management. Direct staff supervision

and mentoring experience

Relevant Experience

Modernization Project Manager at the PA Department of Revenue assigned through the Office of Administration

/ Office of Information Technology Enterprise Project Management Office

Commonwealth of Pennsylvania – Harrisburg, PA – March 2008 – September 2009

Project Manager for the Revenue Process and Technology Modernization (RPTM) project. Collaborated with

executive and senior management to plan, organize and execute the foundational activities to procure the

necessary hardware, software and services to implement a COTS-based Integrated Tax System (ITS) to

replace 33 legacy systems for over 40 tax types. Worked closely with the Department of General Services and

the legal departments of DOR, DGS and OA during the procurement processes.

• Mentoring and guidance in project management principles and tools for the DOR project managers in the

Planning and Program Management Office (PPMO)

• Mentoring and guidance in business process analysis for business analysts in the PPMO and functional

users across the department. Business Process Modeling software evaluation committee

• Led the procurement process from inception through execution of an RFQ to obtain industry expertise and

analysis to guide the development of the larger Integrated Tax System RFP

• Led the ITS RFP procurement processes including elicitation, documentation and validation of functional

and technical requirements

• Championed master data management initiatives to prepare for data conversion into the ITS and to develop

the procedural framework to support data quality, integrity and consistency

• Participated in the Revenue Roadmap: an intensive as-is and to-be analysis of DOR

• Assisted DOR Training Bureau with selection and evaluation criteria for an agency-wide Change

Management training program

• Developed and delivered a series of three “Lunch & Learn” presentations on Change Management. The first

of the series was also presented at the Bi-Monthly PM Forum conducted by the Enterprise Project

Management Office

• Regular stakeholder briefings with senior staff and other Commonwealth agencies

Senior Consultant

Momentum, Inc – Camp Hill, PA – March 2005 – March 2008

Project Management, Business Process Analysis, Data Analysis and IT Governance engagements at a variety

of Commonwealth Agencies and the US Navy with extensive client interaction, requirements analysis and

stakeholder management.

• Project management and staff direction for a team of government and contract personnel of designers and

application developers converting financial data to the SAP FI, FM, MM, PS and SD modules of Navy ERP.

Daily interaction with command and Navy ERP functional management and stakeholders.

• Data Conversion Project Manager for the implementation of PennDOT into the PM and MM modules of the

Commonwealth’s enterprise SAP system

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• Conducted detailed requirements elicitation through interviews, job-shadowing, data gathering and analysis,

JAD sessions and document review

• Full traceability of functional requirements through test case development, execution and validation

• Development and comparison of alternative implementation strategies

• Identification and analysis of key performance indicators

• Management and operational reports development in Crystal Reports and Cognos

• Technical Program Manager for the Leadership Development program; an incentive-based initiative to

increase employee skills via certifications including PMP and CBAP

Independent Consultant (self-employed) – September 2003 – March 2005

Contracted services in project management, analysis and development

• Department of Public Welfare - Harrisburg, PA, Reviewed capabilities of the ChildLine and Needs-based

Budgeting systems to determine which data to load into the EDW for analysis and federal reporting.

Deliverables included the recommendations of data cubes and extraction, transformation and load (ETL)

processes for subsequent implementation

• Weis Markets – Sunbury, PA, Performed analysis, development, JCL setup, data management and data

conversion for the upgrade of a third-party Purchase Order and Invoice Matching package

• Department of Transportation – Harrisburg, PA, Requirements management, business analysis, business

process re-engineering, testing and quality assurance assignments supporting systems implementing

Pennsylvania’s new DUI legislation. Detailed interaction with end-users to ensure accurate interpretation of

requirements. Planned and coordinated initial release implementations

Information Systems Consultant

Bookspan - Mechanicsburg, PA (formerly Book-of-the-Month Club) – September 1994 – May 2003

Delivery of custom solutions for internal customers in marketing, customer service and supply chain application

areas and packages.

• Extensive interaction with project stakeholders for analysis, accuracy and problem resolution

• Active in the Applications Development Strategic Planning Committee

• Chair of both the Standards and Design Review Committees. Advocate for CMMI

• Project manager for the Announcing system – the primary marketing vehicle for current customers. The

system determined the scheduling, selection, segmentation, printing, postal processing and recording of

enclosures distributed to a daily average of 200,000 member accounts

• Lead analyst for conversion of product data from existing structures to SAP’s MM using standard IDOCs

• Warehouse operations support for inventory analysis, routing and fulfillment

• Conducted both formal and informal training for systems, processes and packages

• Requirements management, business process re-engineering, systems and project impact

• Development, test development and execution, quality assurance and implementation planning

Project Manager / Technical Director

Diverse Technologies Corporation - Mechanicsburg, PA – September 1992 – September 1994

Supervisor of PA office for a Washington D.C. computer services consulting firm directing staff of up to 25

employees supporting the Defense Finance and Accounting Service (DFAS). The STARS/FL project

consolidated 27 separate USN accounting systems operating at 13 differing locations onto a single-site

platform at a taxpayer savings of over $8 million in the first year.

• Detailed interaction with systems programming staff and the Central Design Agent in the technical design,

implementation and performance issues

• Process re-engineering of user functions

• Project deliverables included: project planning and tracking, system and database design, requirements

gathering and documentation, coding of the online components, creation and execution of the system test

plan, and the creation and execution of end-user training

• Developed and conducted training classes in IBM's Query Management Facility (QMF) for over 300 Navy

and civilian personnel delivered in multiple-day sessions at multiple locations

Projects Manager, Applications Development

Kinney Shoes Management Information Services - Camp Hill, PA – January 1986 – September 1992

Administrative and technical supervisor for staff of up to eight, lead analyst for assigned systems.

• Designed the Corporate Pricing System, the first all-DB2 system at the installation

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• Designed, developed and implemented applications resident at local Far East sites supporting

merchandising and shipment operations for the Woolworth Overseas Corporation

• Point-of-Sale Project Team: Programmer/Analyst for mainframe processing of register data. Performed

hardware review and recommendation of laptops and barcode readers for field auditors. Statistical review of

store/stock inventories. POS test script generation.

Operations Research Analyst, Corporate Financial Planning and Analysis

Hershey Foods Corporation - Hershey, PA – July 1982 – December 1985

Systems design, programming and documentation of financial models using both high-level and package

languages on early IBM PCs. Training for corporate staff on systems and equipment. Review, recommendation,

purchase, installation of hardware and software

Programmer/Analyst

Kayser-Roth Corporation - York, PA – October 1980 – July 1982

Apparel industry. Systems design and programming in COBOL and RPG II, maintenance programming in

COBOL and Assembler. Various online and batch applications.

Classroom instructor, Secondary Mathematics

West Shore School District - Lemoyne, PA – August 1977 – September 1980

Taught classes in General Math I, Algebra I, Geometry and Trigonometry.

Instructor, coordinator of student projects

CETA Programming Training Project, Shippensburg University of PA – Summer 1980

Taught classes in structured programming in COBOL and BASIC, Introduction to Data Processing.

Other relevant experience

• Certified Project Management Professional (PMP) by the Project Management Institute (PMI); February

2005, valid through February 2012. Member of the Risk Special Interest Group and the Risk CoP

• Facilitator for PMP Exam Preparation Study Groups by the Keystone Chapter of PMI; April 2005, May 2006

• Presenter at the PMI Keystone Chapter Susquehanna region; December 2009 – link: Change, Resistance,

and Resisters; Southwest region; April 2010

• Vice-Chairman of the Planning Commission of North Middleton Township, Cumberland County, PA Member

of the Zoning and Sub-Division and Land Use Ordinance review committee

Continuing Education

Project Summit / Business Analyst World Symposium; April 2010

Professional Development Day Sessions sponsored by the Susquehanna Chapter of PMI

November 2005, October 2006, September 2007, October 2008, October 2009

Using Metastorm ProVision 3-Part Series:

Business Process Analysis, Business Data Analysis, Enterprise Architecture Modeling; November 2008

Gartner Customer Relationship Management Summit; September 2008

Project Management Leadership Series – Individual, Team and Organizational Perspectives; June 2008

Business Analysis Body of Knowledge (BABOK) Overview; September 2007

Advanced Risk Management – Risk Metrics, Tools and Models; March 2007

Sailing through Six Sigma; September 2006

Lessons Learned in the Fine Arts of Planning and Scheduling; March 2006

Effective Communication and the Learning Process; May 2005

Effective Requirements Management; October 2004

Client Communications; June 2004

Using UML for Object-Oriented Application Design; April 2004

Understanding Javascript; June 2003

Hands-on Visual Basic 6; November 2002

Unix: A Hands-on Introduction; October 2001

Project Management curriculum from Penn State University

Planning and Scheduling, Costing Evaluation and Control, Special Topics; February – May 1992

Database Design for DB2; October 1991

DB2/SQL Application Programming; January 1991

Education

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Graduate student in Mathematics and Computer Science at Shippensburg University of PA 197 7-78

Bachelor of Science Education Mathematics from Clarion University of PA 1976

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