Sales Manager

Steven B. Dameron

**** ********** **.

Arlington, TX 76002

Cellular Phone: 682-***-****

Email: abmb70@r.postjobfree.com

CAREER OBJECTIVE:

Exploring career opportunities to utilize my Payroll and Sales abilities in actively supporting the optimal performance

of a progressive organization. Offer background in payroll process improvements and situation sales negotiations.

Record of promotion to assignments of increasing responsibility and authority. Proven leadership and team-building

skills. Excellent communications, interfacing and relationship skills. Well organized with strong detail orientation.

Able to manage multiple issues simultaneously.

EXPERIENCE:

First American Payment Systems Jan. 2008 – May 2010

Certified Payment Systems

Operations Manager – (Business Analyst, Production, Recruiting and Warehouse Manager)

• Managed all day-to-day operations for various departments including Application Processing, Inventory

Control, Leasing, Payroll, Quality Assurance, Recruiting and Shipping. This consisted of 7 Supervisors, 2 Leads,

and 60 Administrative employees.

• Responsible for all department HR Functions for new employee selection, employee development,

performance evaluations, corrective action, termination and all management functions in support of my team, as

well as, assisting others within the department as needed.

• Created various tracking, trend line reports and KPI metrics for above-mentioned departments in order to

improve performance/production and meet sales objectives for the enterprise.

• Restructured the Application and Leasing Departments through analyzing and deploying new business

processes which lead to a record year for CPP key performance indicators MID’s and Leases funded.

• Increased Recruiting productions by 150% through add campaign strategies, resource management,

restructuring incentive plans, and partnering with sales. Furthermore, created policies, procedures and training

which were nonexistent. This resulted in the recruitment of 300+ Sales Resources/MSC’s on a weekly basis.

• Partnered with C-Level Management to revamp the Merchant Sales Consultant payroll system. Providing

business unit requirement, demand management and scope documentation leading to the reduction of employee

errors in commission due.

• Partnered with C-Level Management with respect to strategic resource planning to meet and/or exceed budget

and P/L.

• Partnered with Call Center on dialing campaigns. Strategically aligned our add campaigns, lead availability

and sales resource resulted in a net annualized saving of $75,000.

• Instrumental in the creation of policies and procedures for a new Retention Department with the intent to

monitor internal and external issues focused on Merchant contract, PCI, and Visa/MasterCard compliancy.

Payroll Supervisor April 2007 – Dec. 2007

• Created tracking and forecasting reports. Ensure compliancy for customer contracts and sales performance for a

customer base in excess of 100,000.

• Processed weekly, monthly and quarterly bonus compensation for the enterprise.

• Managed payroll staff whose duties included oversight and corrections to employee payroll with more than 300

employees earning in excess of $100,000 weekly.

• Maintained necessary data for tax and 401k filings.

United Parcel Service

Senior Account Manager Aug. 2006 – Feb. 2007

• Exceeded 2006 business plan by generating over $1.2 million in new sales.

• Managed a portfolio of 50 Major Accounts, each spending in excess of $200,000

annually in small package revenue.

• Acted as the primary point of contact for all UPS services including subsidiaries (i.e.,

UPS Mail Innovations, UPS Capital, UPS-SCS, UPS Freight).

• Developed strategies through Supply Chain Analysis for customer base. (Logistic

Flow Mapping)

Sales Support Manager June 2004 – July 2006

• Managed the hiring, training, development and promotion of 12 Sales Resources for

UPS.

• Managed a portfolio of over 10,000 Accounts, generating over $91,000,000 in annual

sales.

• Partnered Sales and Operations in leading and developing a Marketing Campaign for

sales leads that generated over $12,000,000 annually in new revenues.

Payroll Supervisor May 2003 – June 2004

• Managed the hiring, training, development and promotion of 10 administrative payroll specialists which

support various functions with in the North Texas District.

• Developed guidelines, performance evaluations and master operating plans for

employees.

• Ensuring compliance of governmental and company guidelines.

Earlier Background

Prior to 2003 served as an Senior Account Executive, Account Executive, Hundred Weight Account Executive and

Payroll Specialist. These positions built strong communication, leadership, management, presentation, negotiation,

team building and sales acumen.

EDUCATION: University at Texas at Arlington, Arlington, TX

• BBA in Marketing

• Continuing education - FPC (Fundamental Payroll Certification)

CERTIFICATIONS:

• Situational Sales and Negotiations Certified

• SPIN Certified

• Supervisor Leadership Training

• Manager Leadership Training

• Six Sigma Yellow Belt

TECHNOLOGY SKILLS:

• MS Word, Excel, PowerPoint, Publisher, Outlook

• UpShot (Business Development Tracking)

• SEIBOL (Sales Development Tracking)

• Quick Books

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