Sales Manager

LAURIE BADGER

***** ****** ****, **** *****, Indiana 46845

Cell: 260-***-**** e-mail abmb69@r.postjobfree.com

Driven sales professional with proven track record of business development.

Experienced in regional sales and account management of Fortune 500 & 100

companies in Northern Indiana. Initiate consultative customer

relationships with ability to increase sales, expand services, and improve

systems. Assertive and customer oriented with excellent interpersonal

skills. Outstanding success in building and maintaining relationships with

executive and corporate decision makers establishing large-volume, high-

profit accounts with excellent levels of retention and customer loyalty.

Core Strengths

New Business Development Research & Competitive Analysis

Key Account Management Strategic Business Planning

Territory Management Consultative Sales

Account Retention Product Life-cycle Management

Marketing Product Launches & Product Positioning

Cost Benefit Analysis Contract Terms & Negotiations

Public Speaking / Presentations Manage Revenue & Margins

Problem Resolution Project Management P & L Responsibility

Team Building / Motivation Start-up & Turnaround

Management

Six Sigma Process Improvements Organizational

development and change management

Proficient in Windows applications for word processing, spreadsheets,

e-mail, database management,

e-commerce and internet research.

Professional Experience

2/2007-05/2010 ELWOOD STAFFING

Area Manager

Responsibility for the development, execution of business plans, management

of operations, sales staff and recruiting strategies for five branches in

Northeast Indiana. Established relationships with C level

executives/companies in B2B sales setting to develop employment and

recruiting plans to meet individual and employer objectives. Implemented

human resource programs for client companies by providing human resources

services, including talent acquisition, staffing, employment processing,

compensation, management of health benefits, training and development,

records management, workman's compensation, safety, succession planning,

employee relations and retention, AA/EEO compliance and labor relations.

Strategic business partner with hands on experience, multiple facilities,

industry disciplines and management of On-Site Programs at client

facilities. Ability to identify synergies within various departments and

performs responsibilities related to: design and implementation of HR

strategies; plan, organize, direct, control and monitor employee relations

activities; provide support and direction in compensation matters,

performance evaluations, training and proactive development of employees

and performs other HR activities as directed by the Business Unit and or

Corporation. Ensures that all HR-legal and compliance related tasks are

defined and observed. Administer principles of Employment, Labor Laws,

Workers Compensation and Risk Management for the region. Creates and

implements sales and HR process and policies to support growth objectives

and business success.

3/2006-2/2007 DK GOLD, Fort Wayne Indiana

Business Consultant Sales

Assist with Business Development, Strategic Planning, Branding of Business,

Project Management and Sales for Retail Internet Company.

10/2004-11/2005, KELLEY AUTOMOTIVE GROUP, Fort Wayne Indiana

Performance Improvement Manager

Managed the GM Standards for Excellence (SFE) Program for fourteen

automotive dealerships in the Kelley Automotive Group, Inc. Assisted the

general managers of each dealership to use SFE Deliverables to identify and

prioritize "Targets for Action" (TFAs), i.e., opportunities for performance

improvement that would meet GM SFE objectives to sell more vehicles, exceed

customer expectations and increase dealership profitability. Launched the

GM SFE Program, trained and facilitated continuous improvement teams for

all GM brands. Coached Managers at all levels on how to use process

management methods to effectively execute corporate vision, mission,

values, and plans. Coached Continuous Improvement Team leaders on

facilitation skills, use of SFE resource tools and processes. Monitored

all employees received the optimal amount of GM Training, held managers

accountable to ensure that all SFE-required GM Sales, Service and Training

goals were met on a monthly and quarterly basis.

5/2002 - 5/2004, MANPOWER, Fort Wayne, Indiana

Area Manager

Responsibility for Profit Center results through effective leadership,

training and development of Account Representatives and Branch Operations

Managers. Direct responsibility of market share growth and the execution

of client acquisition, retention processes for a five county area.

Territorial sales planning and identification of target accounts and

development of an action plan. Sales presentation deployment of a selling

cycle that is concise, professional, and persuasive that leads a customer

to action. Customer relations with emphasis on building strong customer

relationships focused on achieving customer's business objectives with the

ability to coordinate project plans, processes, schedules and

implementation of services. Execute client retention process to ensure

ability to deliver solutions that affect clients' productivity, efficiency

and quality. Administer principles of Employment, Labor Laws, Workers

Compensation and Risk Management for the region.

06/2000 - 10/2001, STAFFMARK, Fort Wayne, Indiana

Regional Manager Strategic Resources

Responsible for sales growth for eight branches within the Northern Indiana

region. Duties include sales management, operations, training and

supervision of branch staff. Develop growth plans, budgets, revenue goals,

expense targets, billing rates and staffing objectives to meet regional

budget of 12 million. Maintain records and prepare statistical reports for

the region. Review analyses of activities and forecast data to determine

progress toward business objectives. Account development through use of

cost benefit analysis, customized service plans and value added services.

Monitor quality control procedures to upgrade services, identify problems,

and obtain feedback to benchmark for improvement. Demonstrate best

practices and administer principles of Employment, Labor Laws, Workers

Compensation and Risk Management for the region. Develop and implement

employee orientation, retention and safety programs based on client goals

and objectives.

11/1997 - 6/2000, THE CENTER FOR HUMAN RESOURCES, Fort Wayne, Indiana

Director Business Development

Coordinate sales and marketing functions for five divisions that include

contract and On-Site leased staffing, retained contingency search,

corporate sponsored outplacement and career counseling for Northern Indiana

and Northern Ohio. Consulted with executives to develop safety training

and employee assessment programs for manufacturing facilities. Facilitated

and led implementation of various training programs, safety audits, JSA

(Job Safety Analysis), Functional Job Analysis, Focused Selection Systems,

PPE Hazard Assessments, Plant Safety Audits, Fort Truck Certification and

Train the Trainer Programs.

5/1991 - 9/1997, INTERIM PERSONNEL, Fort Wayne, Indiana

Area Sales Manager/ Branch Manager Fort Wayne

Responsible for managing operational and marketing functions for Fort Wayne

branch and On-Site programs at client facility managing 200 associates,

secondary responsibility for overseeing operations and sales for four

adjacent counties. Increased market share 40 % and promoted three times

during my tenure with the organization. Administer principles of

Employment, Labor Laws, Workers Compensation and Risk Management for the

region. Represented company's interest in EEOC, Workman's Compensation,

Unemployment claims, budget administration, and P&L analysis.

Education / Professional Development

IPFW- One year General Business Studies

2005 Graduate of Disney Institute Business Program

TQM Network - Fundamentals of Six Sigma

Professional Sales Training- Target Account Selling, Negotiations, Conflict

Resolution

Relationship & Team Building Training.

Experience marketing Skill Soft and SHL Training and Assessment Programs

TQM Network - QS 9000 Internal Auditor Training,

Buset - Industrial Fork Truck Standards 2000

Buset- 10-Hour OSHA Certification

Professional Affiliations

Member of Fort Wayne Rotary, Fort Wayne Chamber, SHRM Society Human

Resources Managers,

2002-2003 FWMA Board of Directors & Articulates Steering Committee Chair.

Volunteer for Junior Achievement

Co. Director for not for profit organization Cork n' Barrel Classic. With

proceeds benefiting Parkview Regional Children's Center.

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