Sales Manager
Resume:
Beth E. Noggle
Dayton, OH 45459
Home: 937-***-****
Cell: 937-***-****
Email: abmb5f@r.postjobfree.com
P R O F E S S I O N A L S U M M A R Y
Highly successful and focused sales professional with outstanding global
sales and service experience. Welcomes opportunity to turn challenges into
revenues through problem solving abilities and leadership talents. Remains
composed and confident while multitasking in demanding situations, focusing
on customer's needs and company profitability.
. Business Development
. Quota Achievement & Revenue Growth
. Strategic & Tactical Planning
. Resource Training & Management
. Policy & Procedure Development
. P & L Management & Reporting
EDUCATION
Bachelor of Arts, Business Management, 1998
The McGregor School of Antioch University, Yellow Springs, OH
W O R K H I S T O R Y
MCM Electronics/Premier Farnell, Dayton, OH, 2009-Present
A distributor of electronic parts, accessories, and repair service
products.
Sales Manager
Responsible for driving revenue to 120,000 direct (consumer) and indirect
(re-seller) customers through an Inbound Contact Call Center and Outbound
Telephonic Sales group. Reduced the call abandon rate in the Contact Sales
Center from 6% to 3% by implementing structural changes allowing the
contact sales representatives to specialize and gain efficiency and
effectiveness. Successfully facilitated implementation of Salesforce.com,
a customer relationship management tool, increasing associates productivity
by over 70%. Currently implementing a defined model for consistent call
frequency, establishing key metrics, and implementing a defined
consultative sales approach for outbound telephonic business development.
Education Affiliates, Bohecker/Rets Nursing College, Cincinnati, OH 2009
Bohecker/Rets College offers Nursing and Allied Health curriculum.
Director of Career Services
Established relationships, by cold calling over the telephone, within the
healthcare network for employment of Registered Nurses, Licensed Practical
Nurses, Medical Assistants, and Medical Billing Coders. Successfully
placed graduates in positions applicable to their field while maintaining a
quota. My achievement was highest of 43 schools. Provided workshop
training and coaching to students preparing them for targeting hiring
authorities, building a resume, and interviewing skills.
Mad River Search Group/MRI Network, Dayton, OH, 2008
Mad River Search Group provides recruitment and placement services.
Telephone Account Executive
Successfully developed new clients (hiring authorities) within the
telecommunications and electronic sectors. Recruited a pool of talented
candidates over the telephone for placement. Wrote call scripts and
developed telephonic call cycles for a team of three account executives.
NCR, Dayton, OH, 2006-2008
A $5.3 billion provider of automated teller machines, retail point-of-sale
workstations, self service kiosks, self check in/out systems and a
portfolio of technology management services.
Area Sales Director
Managed 20 million base revenue and 12 account managers offering custom and
stock consumables focused primarily in the retail, financial, hospitality
and manufacturing distribution market segments, along with indirect dealer
and re-seller segment. Major accounts included YUM Brands, The Limited
Brands, Sears-Kmart, The Compass Group, Jones Apparel, Kaiser Permanente
and Wausau Financial. Responsible for P&L while driving over $20M in both
retention and incremental sales revenue. Achieved 13% growth in declining
accounts that were transferred from field sales to inside sales for greater
focus. Facilitated the implementation of Salesforce.com, a new customer
relationship management tool.
LexisNexis, Dayton, OH, 2001-2006
Provides authoritative legal, news, public records and business
information; including tax and regulatory publications in online, print or
CD ROM formats.
Regional Sales Manager/Business Development Manager
Initially responsible for managing $25M base revenue accounts, growing
through penetration of additional product and reducing attrition.
Managed, coached, and motivated a sales team of 15 account managers.
Implemented strategic account plans that reduced the cancellation rate by
3% and reduced bad debt collection by 4%. Converted newly acquired
Anderson Publishing customers to LexisNexis resulting in 16% revenue
growth. Moved into a Business Development role and recruited, trained,
coached, and motivated 33 sales representatives achieving 127% of revenue
goal. Established a forecasting system resulting in 5% over/under
accuracy.
Standard Register, Dayton, OH, 1999-2001
Offers document and label solutions, e-business solutions and print supply
chain services to help clients manage documents across their enterprise.
Branch Sales Manager
Responsible for driving revenue through and Inbound Contact Sales Center
and Inside Sales team. Managed a sales team consisting of 1 supervisor and
20 sales representatives. Responsible for $20 million in base revenue
within SRC Direct. Selling to small, medium, and large customers such as
Denny's Restaurants, Holiday Inn, and Walmart. Developed and implemented a
"Team Selling" program which eliminated field and telephonic sales
representative conflict and increased sales. Streamlined the order entry
process resulting in a savings of 30%.
Reynolds & Reynolds, Dayton, OH, 1992-1999
Provides product, service and training solutions that include a full range
of retail and enterprise management systems; Web and Customer Relationship
(CRM) solutions, learning and consulting services, documents, data
management and integration, networking, and hardware leasing services.
Sales Representative promoted to Sales Manager
Responsible for managing sales, support and operational activity of the
Document Solutions Business Development Inside Sales Group. Successfully
grew revenue 20 - 40% in large accounts including Harley Davidson, John
Deere, and Karmak Computer Systems. Developed a customer segmentation
model for consistent call frequency, established key performance metrics,
and implemented a defined consultative sales approach that increased
account penetration and overall customer service levels while increasing
revenue 10% annually. Provided management and leadership through
recruitment, hiring, training, coaching, and motivating a group of 30
associates.
Motors Insurance Corporation, General Motors, Dayton, OH,
Metropolitan Insurance Companies, Dayton, OH
Sales Representative, selling various insurance products
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