Customer Service Medical
Resume:
Elaine O'Brien
Albany, Georgia *1701
abmb4l@r.postjobfree.com
Objective
MLT (ASCP) Position
Qualifications
I am a smart working, thoughtful person with a background in medical
technology, environmental science, office management, customer service, and
data processing. I have experience in working unsupervised and supervised,
and have also managed several employees. I am a self-starter, strong team
player, follow instructions well, and catch on quickly. I strive with the
best of my ability to adhere to a professional code of work ethics.
Education
Associates of Science Darton College, Albany, Georgia
Medical Laboratory
Technology Degree Darton College, Albany, Georgia
Graduated Magna Cum Laude 2000
California College of Health Sciences 1995
Registered, American College of Clinical Pathologists 2000 ID #04054409
Westover High School Albany, Georgia, graduated 1978
Relevant Experience
Medical Laboratory Technician - Phoebe Putney Memorial Hospital
Lee County Family Practice
Leesburg, GA 229-***-****) Diane Eubanks,
manager
Duties: Perform routine testing to assist physicians in diagnosis, maintain
QC/QA, phlebotomy, ICD-9 & CPT coding. Send out specimens to reference lab
for testing via Horizon computer system. Review incoming labs for high or
panic values, distribute to patient charts and physician review.
Responsible for this lab's proficiency testing, training nurses and MA's in
proper procedure for performing Clia Waived tests. Experienced with
helping X-ray tech with children and elderly patients. Assist nurses with
calling patients, assist front staff with filing and telephones. This is a
very busy 2-3 physician office run with a limited staff. Responsible for
maintaining instruments and troubleshooting.
February 2006 - present
Medical Laboratory Technician - Phoebe Putney Memorial Hospital
Hematology Department, Main Laboratory
Albany, GA 229-***-****) Laverne
McKimmie, supervisor
Duties: Perform routine testing, QA/QC, assist Oncologist with bone marrow
collections and smear preparation, bedside. Proficiency testing in
urinalysis, coagulation, hematology, body fluid counts and special stains.
Reviewed delta checks and called abnormal values. Served 300+ bed hospital
in addition to being the reference lab for many clinics in our surrounding
area. Trained students as well as new employees. Responsible for
maintaining instruments and troubleshooting.
August 2002 - February 2006
Medical Laboratory Technician Albany Internal Medicine
Albany, GA 229-***-****) Pam Athon,
supervisor
Duties: Med tech, chemistry, hematology, serology, urinalysis, and
phlebotomy for this large practice with 13 physicians, 4 PA's. Responsible
for maintaining instruments and troubleshooting.
October 2001-2002
Medical Laboratory Technician Phoebe Putney Convenient Care, East
Albany, GA 229-***-****) Tina Halverson,
manager
Duties: Med tech for urgent care facility, hematology, chemistry,
urinalysis, drug screening, breathe alcohol testing. Assisted physician
with procedures and triage. Responsible for maintaining instruments and
troubleshooting.
October 2000 - August 2002
Medical Laboratory Technician Phoebe Family Medical Center
Arlington, GA
Duties: Med tech, patient triage, physician assistance with procedures.
Responsible for maintaining instruments and troubleshooting.
April 2000 - October 2000
Environmental Lab Tech Lubrication Analysts, Inc.
Albany, GA
August 1985 - April 2000
Other Experience
I have experience in McKesson LIS systems and many other computer programs,
certificate in customer service training as well as many ASCP training
teleconferences on various laboratory subjects. I am experienced with
large volume laboratories as well as smaller laboratories that encompass
patient care, hands on. My phlebotomy skills are excellent.
References:
Houria Allia, MD Karen Goolsby, MT (AMT) Sharon Peak, MT
229-***-****) 229-***-****) (229-312-
6132)
Debbie McCarthy, MT (ASCP) SLS Bill Caldwell, MT (AMT) Jeff
Singleton, DMD
Laboratory Director 229-***-****) (229-881-
4114)
Contact this candidate