Human University

Kerstan S. Cole, M.A., ABD

**** **** * * *****: 806-***-****

Lubbock, TX 79411 E-mail: abmave@r.postjobfree.com

E DUCAT IO N

Texas Tech University, Ph.D., expected 2010

University of West Florida, M.A.., 2006

University of New Mexico, Psychology, B.S., 2001

PROFESSIONAL EXPER I ENCE

Graduate Student Intern – Reliability Assessment and Human Factors, Sandia National

L aboratories, June 2008 – August 2008; May 2009 – Present

• Conducted human factors analysis of process defects in Kansas City Plant

• Prepared report on postcompletion error including in fluential theories, factors, and

solutions

• Conducted usability analysis of Foreign National Request system and Corporate Policy

Requirements application

• Conducted human factors analysis of DOE security incidents involving cell phones

• Wrote white paper on Recognition Primed Decision Making

• Conducted usability evaluation of Sandia Technical library website

• Conducted usability evaluation of EIMS (Sandia data management application)

• Conducts li terature reviews on information visualization techniques and working memory

• Designs and implements experiments examining independent verification

• Assists in the designs of experiments and usability studies

Usability Consultant – I nformation Technology Department, Texas Tech University, June 2007-

A ugust 2007

• Evaluated university websites using usabili ty heuristics

• Completed heuristic evaluation and usabili ty testing for university announcement system

and part-t ime student employment website

Research Technician – Naval Aerospace Medical Research Laboratory, 2005

• Conducted research on motion sickness using the Human Disorientation Device

• Created protocol, recruited participants, collected data

• Used test battery to investigate effects of motion sickness on t ime estimation, shooting

p recision, spatial ability etc.

S ELECTE D PROJECTS

Usability Analysis – Hospice of the Sandias (Summer, 2009)

• Performed heuristic analysis of website

• Developed user tasks and conducted usability testing

• Presented results to company

Hierarchical Task/Safety Analysis – Cargill Meat Solutions Corporation (Spring 2007)

• Conducted task analysis of meat packaging assembly

• Conducted safety analysis of hazards associated with assembly tasks, work environment,

and equipment

• Prepared professional report of findings

Safety Analysis – L ubbock intersection redesign (2006 & 2007)

• Redesigned in tersection with high accident rate in city of Lubbock according to perception

and engineering li terature

• Designed pedestrian access to nearby shopping mall

Course Designer – online Human Factors Psychology Graduate course (Spring, 2007)

• Created all quizzes and exams via Webct

U N DERGRADUATE COURSES TAUG H T

In troductory Psychology, Texas Tech University, (Fall 2006, Spring 2007, Fall 2009)

Human Factors Psychology, Texas Tech University (Fall 2008)

ASSISTANT POS I T IO NS

Research Methods, Texas Tech University, (Fall 2005, Spring 2006, Fall 2007, Spring 2008,

Spring 2009)

P UBL ICAT IO NS

Kass, S., Cole, K ., & Stanny, C. (2007). Effects of Distraction and Experience on Situation

Awareness and Simulated Driving. T ransportation Research Part F: Traffic Psychology and

Behaviour, 10, 321-329.

Kass, S., Cole, K ., & Legan, S. (2008). The role of situation awareness in accident prevention. In

A . DeSmet (Ed.) T ransportation accident analysis and prevention. New York: Nova Science

P ublishers, 107-122.

P ROCEED I NGS PAPERS

DeLucia, P.R., & M or k, K. (2006). Identifying the driving factors that affect judgments of head-

on collisions. P roceedings of the Human Factors and Ergonomics Society 50 th A nnual Meeting,

2023-2027.

DeLucia, P.R., M or k, K., O tt, T.E., Betts, E., Ni roumand, N., & Slaughter, M. (2007).

Measurement of the relationship between patient wait time and patient satisfaction ateach

s tage of an appointment. P roceedings of the Human Factors and Ergonomics Society 51st

A nnual Meeting, 1277-1279.

Matzen, L., McNamara, L., Cole, K., Bandalow, A., Dornburg, C., & Bauer, T. (in press, 2010).

P roposed working memory methods for evaluating information visualization tools.

P roceedings of the 28th In ternational conference on Human Factors in Computing Systems.

Mor k, K . & DeLucia, P.R. (2007). Visual information in judgments of head-on collisions.

P roceedings of the Human Factors and Ergonomics Society 51st Annual Meeting, B altimore,

M D.

PRESENTAT IO NS AT PROFESSIONAL M E E T I NGS

DeLucia, P.R., & M or k, K. (2006). Identifying the driving factors that affect judgments of head-

on collisions. P roceedings of the Human Factors and Ergonomics Society 50 th A nnual Meeting,

2023-2027.

Cole, K ., Schmidlin, L., & Durso, F.T. (2008). Effects of route type on situation awareness while

d riving. 116th Annual Meeting of the American Psychological Association, Boston, MA.

Cole, K . (2009). Familiarity and route type affect drivers’ situation awareness. Houston Human

Factors Symposium, Houston, TX.

Mor k, K . & DeLucia, P.R. (2007). Head-on collisions in driving. San Antonio Human Factors

Symposium, San Antonio, TX.

Mor k, K . & DeLucia, P.R. (2007). Visual information in judgments of head-on collisions.

P roceedings of the Human Factors and Ergonomics Society 51st Annual Meeting, B altimore,

M D.

Mor k, K., Kass, S., & Stanny, C. (2006). Cell phones negate years of experience. Southeastern

Psychological Association, Atlanta, GA.

Mor k, K., Morris, J., & Durso, F. (2006). Cell phones and change blindness: a test of the head-

out-of the-car hypothesis. (2006). Annual meeting of the American Psychological Association,

New Orleans, L A.

SCHO LARSH I PS & AWARDS

Psychology Department Scholarship, University of West Florida, 2003 & 2004

Psychology Department Scholarship, Texas Tech University, 2005, 2006, & 2009

State Farm Companies Doctoral Dissertation Award, 2010

P ROFESSIONAL M E MBERSH I P

Human Factors and Ergonomics Society

Human Factors and Ergonomics Society, Surface Transportation Technical Group

Human Factors and Ergonomics Society, Texas Tech University Student Chapter

American Psychological Association

American Psychological Association, Division 21: Engineering Psychology

PROFESSIONAL SERV ICE POSI T IO NS

Social and Philanthropy Chair, Human Factors & Ergonomics Society Student Chapter, 2006-

present

Student Reviewer, J EP: Applied, 2007-present

Student Advisory Board member, Experimental Council, 2009

Student Activities Board Commit tee representative, Texas Tech University, 2009

Newsletter committee member, Human Factors & Ergonomics Society, 2009

References available upon request

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