Management Software Engineer
Resume:
Diana Quinn
Colorado Springs, Colorado 80904
Mobile Phone: 719-***-****
Email: *********@*****.***
Summary of Qualifications
I am experienced in UNIX (Solaris, HP, and AIX), Oracle database
administration, Sybase database administration, script development,
software testing, requirements analysis, project management and the
Microsoft suite of tools. I am experienced with the Microsoft XP and
VISTA. Additionally, I was a team member of two Requests for Proposals
(RPFs) from the U.S. Government for National Aeronautics and Space
Administration (NASA) projects. I have also taken two classes in GIS from
ESRI.
Work Experience
Job Title - Senior Software Engineer - Oracle Database Administrator
September 2006 to May 2009 Verizon Business, Colorado Springs, CO
. Installed, configured, upgraded, applied patches for Oracle databases for
the Network Management Systems Department in a way to support a consistent
upgrade to all servers, development through production.
. Wrote bourne and korn shell scripts to automate the daily, weekly and
monthly database administration tasks for backups, alert log monitoring,
space monitoring and database growth. This automation saved countless
hours of manual support.
. Developed schema consisting of oracle objects (tables, triggers,
sequences, stored procedures) using sqldeveloper and the UNIX command line
editor, vi and tested all objects.
. Deployed the new schema changes to multiple development, test, and user
acceptance databases, and production databases using scripts to ensure
that all changes were applied to all environments and tested using the
same methods.
. Migrated data using Oracle's import and export utilities. Developed
shell scripts to automate this process as much as possible and to minimize
the amount of space used for the backups by using named pipes.
. Utilized OEM (Oracle Enterprise Manager) to update and monitor the
databases.
. Provide production support to our Oracle databases as needed. Developed
scripts to assist the Network Management Centers to troubleshoot problems
and provided documentation to the Network Management Centers to fix
common, understood issues with the database such as space management
issues.
. These databases ran under the Solaris operating system and the Oracle
database version was10G.
. Migrated two databases from Sybase to Oracle 10G in 2007. The objects
were migrated, updated as needed, and tested. These objects were tables,
triggers, and stored procedures and data. Developed scripts to automate
the process as much as possible.
. Supported legacy Sybase databases as needed.
November 2004 to September 2006 Verizon Business, Colorado Springs, CO
. Technical lead for user testing, production installation, and production
support of new Network Management system supporting Voice Over IP (VOIP).
. Led the team responsible for testing, installation, working with the
System Administrators and users to meet the projects goals. Tracked and
provided project status to management.
. The SMARTS network management suite of software was used to monitor the
VOIP network.
Diana Quinn
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September 1999 to September 2004 Verizon Business(A.K.A. MCI/WorldCom),
Colorado Springs, CO
. Installed, configured, upgraded and applied patches for Oracle databases
for the Network Management Systems Department in a way to support a
consistent upgrade to all server, development through production.
. Wrote bourne and korn shell scripts to automate the daily, weekly and
monthly database administration tasks for backups, alert log monitoring,
space monitoring and database growth. This automation saved countless
hours of manual support.
. Developed schema consisting of oracle objects (tables, triggers,
sequences, stored procedures) using sqldeveloper and the UNIX command line
editor, vi and tested all objects.
. Deployed the new schema changes to multiple development, test, and user
acceptance databases, and production databases using scripts to ensure
that all changes were applied to all environments and tested using the
same methods.
. Migrated data using Oracle's import and export utilities. Developed
shell scripts to automate this process as much as possible and to minimize
the amount of space used for the backups by using named pipes.
. Utilized OEM (Oracle Enterprise Manager) to update and monitor the
databases.
. Provide production support to our Oracle databases as needed. Developed
scripts to assist the Network Management Centers to troubleshoot problems
and provided documentation to the Network Management Centers to fix
common, understood issues with the database such as space management
issues.
. Provide production support to our Oracle databases as needed. (Versions
- the 8 series through 9i). Developed scripts to assist the Network
Management Centers to troubleshoot problems and provided documentation to
the Network Management Centers to fix common, understood issues with the
database such as space management issues.
January 1995 to September 1999 MCI, Colorado Springs, CO
. Performed all Sybase database management activities such as installation,
configuration, monitoring and tuning for the ICIS, SNMS and Auto
provisioning projects for the Network Management Systems Department.
. Since the late 1990's these legacy systems have had little development
and only require production support.
. Migrated two databases from Sybase to Oracle in 2007. The objects were
migrated, updated as needed, and tested. These objects were tables,
triggers, and stored procedures and data.
Job Title: Software Engineer
March 1991 - January 1995 IBM/Loral Federal Systems, Command and Data
Processing (C&DP) Program, Colorado Springs,
. Performed a variety of software maintenance, operational support, system
administration, SYBASE Database Administration and testing tasks for a
telemetry processing system.
. As team lead, directed the software development, integration, test,
build, performance assessment, installation, administration, and DBA
tasks. The system used SYBASE open and SQL server products, Kinesix SAMMI
graphical user interface, the AIX and UNIX System operating systems and
the C programming language.
. Tested and validated the requirements of the system, following the MIL-
STD-2167 standards.
February 1988 - March 1991 IBM, National Test Bed (NTB) Program,
Colorado Springs, CO Project: Strategic Defense Initiative Organization's
National Test Bed Program at Falcon AFB, CO
. Assessed and generated requirements and integrated and tested the
deployment of an electronic security system.
. This system ran on an IBM 3090, Digital Equipment, SUN SPARC stations,
RISC 6000s, and an Oracle database.
Diana Quinn
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Other experience included analyzing requirements, designing, writing code,
and testing code for the Space
Shuttle at the Johnson Space Center in Houston, TX and being a member of
the Request for Proposal team
for the Space Station and National Test Bed projects.
Education
. M.S., Statistics and Research Methodology, University of Northern
Colorado, Greeley, CO
. B.A., Physical Education/Physiology, University of Northern Colorado,
Greeley, CO
. One year of undergraduate studies in an engineering curriculum,
California State Polytechnic University, San Luis Obispo, CA
Recent Training
. ArcGis Desktop I: Getting Started with GIS, ArcGIS Desktop II: Tools and
Functionality, July 2009, ESRI
. Microsoft SQL Server, August 2009
Skills
. Oracle (PL/SQL, sqlplus), Sybase (isql), UNIX, Solaris, AIX, Shell
scripting, SMARTS, Microsoft Office.
Diana Quinn
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