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Project Manager Quality Assurance

Location:
Portland, OR, 97232
Posted:
July 20, 2010

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Resume:

Deborah Fenning ~ *** NE **th Ave ~ Portland OR **232 ~ 503-***-**** ~

abmath@r.postjobfree.com

Experience Summary:

Web Production and Deployment Manager; Production Management; Change Control; Defect Resolution; Director of Software

Development; Chaired Physicians’ Oversight Committee, Major University Hospital; Consulting; Project Management; NIH

Executive Project Manager; Clinical Engineering Analysis, Major University Hospital; FDA GMP oversight; Business Systems and

Process Analysis; Application Design, Development, Implementation and Maintenance; Vendor Selection, clinical and business

systems; SOX compliance, SDLC, Data modeling, mentoring and team building, responsibility for large project budgets, complex

multiple facets, and cross functional teams.

TECHNICAL PROFICIENCIES:

Project Management, Development, Implementation: Microsoft Project, Rational Development Suite (RUP) including

ClearCase and SourceSafe, UML, Agile, SCRUM, Tracker software, TeamTrack, User Acceptance Testing, UI Design

Office and Desktop: Microsoft Office (All applications), Internet Explorer, PageMaker, PowerPoint

Internet and Multi-tiered ecommerce: SAP .NET, C++, C#, ASP, COM/DCOM Java, JavaScript, Flash, XML

Database: Sybase, Microsoft SQLServer, dBase and derivatives, Oracle, Microsoft Access, Erwin, Data Modeling

Reporting and Charting: SAS, Excel, Crystal Reports, Visio, Illustrator

Clinical Information and Healthcare Administration Systems: GE Centricity, OACIS, IDX, SMS, Epic, Kodak, SONOLINE

Education/Certifications:

- BS in Business Administration and in Computer Science, Hawaii Pacific University, Honolulu, HI.

- Post graduate course work: Project Management and Business Analysis for PMP/PMI certification, Boston University (online)

- Contract Officer’s Technical Representative (COTR), Defense Acquisition University certification program (DOD online).

Vertical Markets:

Medical Research and Informatics; Hospital Enterprise IT; Clinical Information Systems; State, Federal and Quasi Government

Agencies; Retail Point of Sale; ATM Software; Transaction Data Warehouse (ATM Transactions); Manufacturing; Merchandising;

Inventory Control and Loss Prevention; Title and Escrow; Law Offices; Credit Bureau; Public Health; Defense and Homeland

Security Preparedness Planning; Defense Acquisition and Contract Management; eCommerce.

Professional History:

11/2007 – 12/2009 – Intel Corporation, Hillsboro, OR

Project Manager

Managed project in IT and Engineering Computing; project objective to reduce the number of servers globally in order to maintain current

data center space and resource usage while improving service levels; tasks included inventory of global servers; track landings and EOL

removals, monitor usage levels with software tools, target servers for consolidation and project aging limits for future EOL removals; report

on trends in server EOL and landing statistics. Developed a tool for organizing and publishing availability of Engineering Computing global

Windows services and applications on Intel Corporate SharePoint. Mapped business process for documenting and verifying removal of

targeted EOL servers in North America, Asia and Europe.

8/2007 – 10/2007 – Schnitzer Steel Industries, Portland, OR

Business Systems Analyst

Analyzed business processes in which the IT services interacted with cross functional business customers; isolated and defined the

problems; developed a solution and documented functional requirements, using available resources, kept budget within prescribed range;

wrote Project Charter, Proposal for Solution, Gap Analysis, Project Plan, Estimated budget; mapped and illustrated business processes;

researched and presented statistical analyses based on performance metrics; coordinated problem discovery and solution development

with business sponsor, vendors and IT service providers. Produced Event Driven flow charts and business process plans. Deliverables

produced within planned date range; my recommended solution was within management budget and ultimately adopted.

3/2007 – 8/2007 – Independent Consulting, Portland, OR

Project Manager/Business Systems Analyst

Consulting services include: Project Management, Business Analysis, Gap Analysis, Discovery, needs assessment, requirements

gathering, application specifications, management of implementation teams, and user training. Specialize in data conversion, integration

of disparate systems, data modeling and mapping. Produced business process mapping for inventory loss prevention.

9/2006 – 3/2007 State of Oregon, Dept. of Human Services, Immunization Program, Portland OR

Project Manager/Business Systems Analyst

Placed by State of Oregon outsource agent, nextSource Inc., to lead in project planning, vendor selection, and project initiation; at request

of stakeholders, became certified as COTR to oversee contract execution; directed BA in mapping public health clinics intake processes.

Project objective: to combine two disparate Immunization Registry and Patient Record database systems (one services public sector

health providers, the other private sector healthcare providers), and to replace both with a product chosen from GSA Schedule 70 vendor

listing; timeframe was to correspond with meeting requirements for state FamilyNet integration and federal disaster and pandemic

countermeasure response compliance; wrote statement of work and implementation plan for web services and web data input by public

and private sector healthcare providers, including interfaces, HL7 and file data transfers, with Epic and other patient record applications.

8/2005 – 7/2006 TRM Corporation, Portland OR

Project Manager/Contract Analyst

Analyzed contracts for data entry error to recover lost residual revenue from ATMs.

Took over as Project Manger after project faltered; developed software tools to facilitate project completion; brought project to timely and

successful completion.

Remained as Project Manager on second project to perform same process for Canadian contracts; successfully turned over project and

software tools to TRM staff to complete.

Project objective: to analyze calculation and distribution of contractual residuals paid to ATM business owner lessees; after acquisition of

18,000 contracts from another company, residual disbursements from 4,000+ contracts were brought into compliance with written terms to

fulfill Sarbanes Oxley audit shortcomings; more than $1 million dollars in residual disbursement errors recovered.

8/2002 - 4/2004 The Donna Karan Company, Carlsbad CA and New York, NY

Inventory and Loss Prevention Manager/Business Systems Analyst

Improved workflow and organization in Inventory Control, POS system; wrote white paper for discovery and explanation

regarding RFID technology in shipment tracking and loss prevention.

11/2000 - 2/2002 First American/CREDCO, Poway CA

Project Manager/Systems Analyst/ Production Change Control and Quality Assurance

Led a team of engineers, re-engineered process for production roll-outs, change control and Quality Assurance in large scale e-commerce

enterprise; developed trouble response system; reduced overall downtime by 57%. Utilized UML principles, Rational development suite

(RUP), ClearCase and SourceSafe, Crystal Reports managed trouble ticket resolution and management reporting of outstanding

troubleshooting issues. Reported to the Senior Information Officer once weekly; scheduled production roll-outs; wrote use-cases for

development of new software products and branded portals for credit and title reporting.

12/1999 - 11/2000 Digital Mercury, Inc., Portland OR and Santa Monica CA

Director of Software Development/Sr. Project Manager

This was a B2B enterprise that researched and developed techniques for encoding motion picture trailers and full length motion pictures

for storage and secure delivery via the Internet. Developed and maintained a successful working system for online focus-group evaluation

of new motion picture trailers for Warner Brothers films and television; provided impenetrable security for WB content files. Worked with

development teams at Intel to incorporate subjective or ‘mood’ engine searching tools into video content databases.

Managed technical operations and an engineering team of 6 engineers; direct report to the COO and VC representatives, using Excel for

periodic reporting; involved with business development; architect of content database and Digital Rights Management system.

5/1999 – 12/1999 Bassett Healthcare Systems (Canadian Health Svcs.), Ottawa, Ontario, Canada

Project Manager/Business Systems Analyst

This project re-engineered off-site data storage for the Canadian Health Services; made remote maintenance accessible via the internet;

improved overall downtime response and maintenance scheduling.

I worked remotely from my home in California, visiting Ottawa for monthly meetings.

12/1998 - 5/1999 National Institute of Child Health and Human Development, NIH, Washington DC and Detroit MI

Executive Project Manager/Assistant to the Chief Scientist

My second tenure with the NIH/NICHHD, recalled to manage development of enhancements to technical systems, also acted as interim

executive manager for the NIH intramural branch at the Detroit Medical Center. In addition to previous duties involving informatics,

statistical integrity, peer review and journal presentation; managed government contracts for research personnel (domestic and foreign);

contracts for procurement; payroll, budget management; direct report to the Chief Scientist.

11/1997 - 12/1998 Stanford University Hospital, Palo Alto CA

Integration Specialist/Clinical Systems Analyst

Worked on the electronic Physicians’ Orders Entry system integrating Stanford University and University of California, San Francisco

hospitals; re-engineered process flow and clinical protocol; integrated disparate systems; designed enterprise-wide interface for clinical

reporting system. Placed by Superior Consultants, Inc., subcontracted by Dinmar Consulting of Ottawa.

7/1995 - 11/1997 Georgetown University Hospital, Cardiology Division, Washington DC

Project Manager/Clinical Systems Analyst

Was project manager and chair of the Physician’s Oversight Committee while the Cardiology Division built a separate Heart Institute at

Georgetown University. Managed integration with the Veteran’s Administration Fellowship program in Cardiology; designed interfaces for

shared research data gathering with the VA. Under my management the Heart Institute plan was implemented; led the transition team

when management was outsourced to Superior Consultants, Inc. Also responsible for oversight of vendor-interfaces of medical devices;

oversight of FDA controls and parameters of FDA GMPs for medical devices interfaced and drugs being tested in trials.

4/1994 - 7/1995 National Institute of Child Health and Human Development, NIH, Georgetown University Hospital, Washington DC

Clinical Analyst/Database Architect

Georgetown University Intramural Perinatology Branch, Washington, DC

Designed the database for storage and retrieval of fetal data for the NIH Perinatology Branch onsite at Georgetown University Hospital. Responsible

for process flow, research protocols and clinical workflow; team lead for statistical analysis, drug trials, peer review articles and presentations,

coordinated statistical and graphic content for medical journal submissions. Managed a staff of both engineering and clinical personnel.



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