Customer Service Supply Chain

Sehul H. Choksi

**** ******** *** ***** ****, Georgia 30518

678-***-**** ● abmas0@r.postjobfree.com

MANAGEMENT & STRATEGIC CONSULTING

Finance & Supply Chain Management

Dynamic consulting expert and accomplished project leader with more than 12 years of experience impacting the

performance of Fortune 100 / 500 organizations. Proven ability to lead and manage cross-functional international

and on-site teams to achieve significant cost reductions and revenue improvements through effective strategy,

process optimization, and technology innovation. Decisive leader skilled in prioritizing multiple complex tasks,

handling complex organizational issues, exercising a high degree of discretion and tact in handling sensitive

issues.

Operational

Business & Practice Development ● Client Relationship Management ● Project/Program Risk & Compliance ●

Mentorship & Growth Development ● Methodology and Leading Practices ● Project/Program Management &

Execution

Business Focus Areas

Business Case Development ● Change Management ● Performance Improvement ● Process Optimization ●

Profitability/Cost Benefit Analysis ● Strategic Planning & Assessment ● System Strategy and Selection

PROFESSIONAL EXPERIENCE

Ernst & Young, LLP, Atlanta, Georgia ● 2008-Present

Manager, Advisory Services

Spearhead the successful completion of numerous projects across power and utilities, consumer products,

pharmaceutical, and retail leaders while working with executive stakeholders such as: Presidents, CFOs, CIOs,

and VPs. Lead finance & supply chain transformational assessments, process re-engineering, operating model re-

design engagements to include shared services in the areas of Record to Report, Order to Cash, Procure to Pay,

Tax-effective Supply Chain, and Contract Management. Oversee benchmarking efforts, business case creation,

and change management strategy implementation. Collaborate with executives, champion business development,

and practice savings initiatives in the areas of proposal and RFP preparation, CRM, vendor negotiations, and new

project opportunity creation.

Business Development:

• Orchestrate the preparation of proposals totaling $30M+, while supporting overall practice sales

strategy efforts

• Selected by practice executive leaders to collaborate in exclusive executive level development

and coordination efforts of long range strategies including mergers and acquisitions, in addition to functional

area growth

• Generated $5M+ in additional project fees as a result of business driven value proposition

business cases and profitability analysis

• Personally delivered $1.5M+ in incremental business over a $500K annual revenue target at level

Strategy, Process Assessment, and Improvement:

• Delivered $12.5M+ annual revenue recovery via cost reductions as part of a Procurement

transformation engagement for a large pharmaceutical client while managing cross-functional EY and client

team of 21 professionals

• Led a $2M internal global tax-effective supply chain methodology build while collaborating with

the tax, human capital and people & organizational change practices

• Spear-headed a $25M strategic sourcing conversion for a health care provider’s direct spend on

top three categories while delivering an overall reduction of 49% of total spend while enabling the client to

leverage existing contracts and alliances

• Led a $1.5M rapid assessment to optimize the finance functions of a large retailer and identified

62 improvement initiatives that had the potential to reduce $24M+ and enable PeopleSoft reimplementation

readiness

• Led a shared services feasibility and operating model redesign engagement for a major

consumer products giant that resulted in a multi-year $18M+ design & implementation engagement across the

globe

Accenture, Atlanta, Georgia ● 2007-2008

Sr. Management Consultant – Integrated Markets

Sehul H. Choksi

5665 Starwind Way Sugar Hill, Georgia 30518

678-***-**** ● abmas0@r.postjobfree.com

Spearheaded successful completion of numerous projects and work streams across specialty chemicals,

communications & high tech, and retail leaders while working with executive stakeholders such as: Presidents,

CFOs, CIOs, and VPs. Led finance & supply chain transformational assessments, process re-engineering,

operating model re-design engagements to include shared services in the areas of Record to Report, Order to

Cash, Procure to Pay, and enterprise performance management. Oversaw business process excellence efforts,

business case creation, and performance management strategy implementation. Collaborated with executives,

championed business development, and practice savings initiatives in the areas of proposal and RFP preparation.

Strategy, Process Assessment and Improvement:

• Delivered $25M+ revenue recovery as part of cash management function re-design for a specialty

chemicals client with outstanding account balances longer than 60 days overdue while managing cross-

functional European client team

• Led the APAC team on a $2M global shared services design engagement for a large high-tech

client that reduced costs by $20M+ in the first year and reducing month-end close-cycle across 20+ entities

from 7 to 3 days while generating an incremental $5M engagement opportunity

• Decreased efforts for external KPI reporting by 50% across 10 field and corporate entities while

identifying opportunities to enable Hyperion implementation readiness

• Generated $8M+ in additional revenue through pricing standardization implementation for big

box retailers while identifying additional $15M+ yearly savings as a result of overall CRM function assessment

O’Sullivan Industries, Roswell, Georgia ● 2005-2007

Corporate Manager – AR, Credit & Business Analysis

Promoted from a Contractor/Project Manager role centralizing the finance function of a mid-tiered furniture manufacturer

from three US plants and a mid-western center of excellence to the corporate headquarters. Coordinated the re-design of

the AP, AR, Credit, and FP&A functions’ processes while stabilizing operations. Cultivated relations with major customers to

structure the relocation and eliminated potential service level issues. Retained by PE firm that bought the organization in

2006 to manage the finance function for an additional year.

Key Highlights:

• Led a finance team of 10 analysts that managed a $300M receivables and

deductions/chargebacks

• Administered the credit operations that helped increased sales by 25%, minimized bad debt by

over 65% while maximizing cash flow (100%)

• Maintained the credit portfolio, secured letters of credit, and managed trade insurance

collaborating with treasury

• Developed KPIs, provided performance feedback, and mentored analysts on managing ambiguity

• Responsible for the monthly and quarterly reporting to business controllers and senior

management

Colgate Palmolive Co., Smyrna, Georgia ● 1998-2005

Team Lead, National Accounts

Recruited as part of the finance management trainee program working across the globe and divisions to include sales,

manufacturing operations, plant accounting, logistics finance, revenue management, customer service, internal audit, and

corporate finance. Promoted to team lead after successful completion of management trainee program and led the $450M+

national accounts team.

Key Highlights:

• Managed national retailers, drug, food, club, hardware, and mass merchandisers accounts while

providing customer service, fulfilling orders, revenue management, and maintaining customer relationships

• Improved AR recovery period by an average of 15 days while decreasing overall unrecovered

receivables by 50% via partnering with sales operations and claims group.

• Increased National account team customer satisfaction from 85% to sustainable 96% within a 2

month timeframe and won company coveted Supplier of Year award from 2 mass merchandisers, 1 national

retailer, and 1 club account for recurring years.

• Raised overall compliance with “top 5” customers from 75% to 97% during 2 nd month in

compliance lead role

• Championed the continuous improvement initiatives in terms of KPIs, reporting, and ad-hoc

projects

SKILLS

Project: Strong leadership, interpersonal, analytical and critical thinking

Technical Skills: MS Access, Excel, Outlook, Power Point, Project, Visio, Word, Lotus Notes, ERP

Language: Fluent in English and Two Indian Languages (Hindi & Gujarati)

Sehul H. Choksi

5665 Starwind Way Sugar Hill, Georgia 30518

678-***-**** ● abmas0@r.postjobfree.com

EDUCATION

Master of Business Administration in Technology Management

The University of Phoenix, 2004

Bachelor of Business Administration in Business Management

Georgia State University, 1995

COMMUNITY INVOLVEMENT ACTIVITIES

• Led practice-wide Asian Professionals Network initiative consisting of 50+ professionals

• Initiated multi-regional practice level social responsibility & inclusiveness group

• Maintained role as practice’s primary point of contact with several local non-profit organizations

• Actively participated in three highly sought after Campus Recruiting campaigns for Advisory

Services

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