Manager Customer

Terrance Bloomfield

Phone: 843-***-****

E-mail: **********@*****.***

Objective

To land a job that will use my skills and

experience to its fullest.

Education

****-**** ********* ** ******e in the Recording Arts

2009-PRESENT Industrial/electrical/electronics

Awards

Full Sail Real World Education

Silver Reel for Best Short Film

Northeastern Technical College

Work Experience

2009-Present

Chesterfield-Marlboro EOC

Assess needs with relation to energy conservation (windows,doors,etc).

Assess needs in regard to minor repairs.

Perform carpentry work

Insulation of homes.

2007-2008

Presentation Services

. Acts as primary individual responsible for the set up, operation, and

breakdown of basic Audio, Video, Projection, Computer and Lighting

equipment.

. Develop proficiency in all company computer systems and software

programs, including Company billing software.

2005-2007 Technician

Audio Communications Systems

This job required me to act as primary individual responsible for the

operation of audio and video systems such as business type conference

centers to fast pace concerts and live broadcasts

2003-2005 Help Desk Support Technician

CallTech Communications

Duties included customer support for Bellsouth DSL and Networking by taking

inbound calls for internet provider's customers with connection problems.

Working in a fast high call volume job handling customer services in an

professional manner. I was required to keep accurate notes of each call

while probing customer for information to resolve issues. This job required

me to answer customer questions regarding billing, service problems,

products and features. Correct errors and discrepancies on customer

billings, prepare work orders for maintenance requests that were determined

to need a field visit.

1995-2001 Auto Mechanic

US Army/National Guard

Primary duties included repair and maintenance of motor pool vehicles

References

David Gates, Shop Manager, Audio Communications (ACS) 803-***-****

Roy Jenkins, Director of Audio Visuals 803-***-****

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