Manager Quality Assurance
Resume:
DOUGLAS ALAN WILCOX
Findlay, Ohio 45840
FACILITIES MANAGER
Ace Hardware Corporation Distribution Center, Perrysburg, Ohio
Responsible for the safe and efficient management of a 400,000 square foot
distribution center facility. Maintained a behavior based safety culture
emphasizing team member involvement and personal responsibility.
Supervised loss prevention officers, maintenance, janitorial and clerical
staff. Conducted monthly safety based training and inspections. Directed
15-member Safety Committee. Maintained all MSDS information. Directed
Accident Review Board. Created a 10-Step Business Plan for compliance with
the Ohio Bureau of Workers' Compensation (BWC). Served as member of Safety
Council of Northwest Ohio. Maintained PPE, HAZCOM, Bloodborne Pathogens,
Lockout/Tagout, EOP and other written safety programs. Received 10-Hour
Occupational Safety and Health Administration certification in General
Industry Safety & Health. Maintained OSHA 300, 300A Logs. Coordinated
OSHA VPP application process. Completed corporate emergency response and
incident command system (ICS) training. Monitored hot work permits.
Compliance administrator for OSHA, EPA, DOT, USDA and other regulatory
agencies. Led the Toledo facility from last place (15 out of 15 facility
locations) in 2005 to first in 2006 in corporate safety statistics.
Adhered to Ace Corporate Facilities Management Best Practices. Received
record high score of 99.9% on the 2006 FM Best Practices Audit. Monitored
fire, intrusion, and life safety systems. Utilized and maintained CCTV
Digital video recording system. Conducted monthly shrink risk audits.
Maintained fixed assets recording procedures. Conducted all field
investigations. Monitored traffic fleet security inspection and
seal/locking program. Reviewed monthly alarm reports. Maintained employee
files and facility access control information. Monitored
contractor/visitor/vendor data. Maintained all safety logs, power
equipment certifications, and new employee orientation training programs.
Managed a $2,000,000 annual budget, 22 acres of property, 45 docks, and a
130-vehicle fleet of power equipment. Utilized the Ceridian Freedom system
for labor reporting. Instituted recycling programs. Coordinated all
Capital Expenditure (CEA) projects. Completed six large Capital
Improvement projects costing nearly $500,000. Served as the Maintenance
and Sanitation Manager. Planned and scheduled all maintenance projects.
Developed detailed work plans, resources, material requirements, cost and
time estimates.
CHIEF DEPUTY
Hancock County Sheriff's Office, Findlay, Ohio
Served as second in command. Coordinated public safety policies, programs
and activities of various departments. Responsible for day-to-day facility
operations including a 100-bed full service jail facility. Coordinated
budgeting process and operational spending for nearly $6,000,000 annual
budget. Through managers and supervisors, had responsibility for planning
and supervision of 98 employees. Coordinated and conducted labor
negotiations; labor/management meetings, and contract interpretation.
Mediated employee issues, serving as hearing officer on final appeals.
Served as IT network administrator. Served as administrator for: ODPS
Amber Alert Program, Sex Offender Registration and Notification (SORN)
Program, Web Check Civilian Background Check Program and DTN Weather Sentry
Storm Tracking Program. Directed the Crisis Intervention Team. Served as
Class Commander, Citizens Sheriff's Academy. Served as liaison with
Federal law enforcement agencies (ATF, DEA, FBI, and U.S. Secret Service)
and the Ohio BCI&I. Served on the Hancock County Bio-Terrorism Planning
Committee, Hancock County EMA/LEPC, and Northwest Ohio Incidents Against
Terrorism (NIAT) development team. Coordinated the national accreditation
process through CALEA. Managed data for controlled liability insurance
costs and administrative improvements. Revised agency policies and
procedures.
WAREHOUSE GENERAL MANAGER
Pandora Manufacturing LLC, Pandora, Ohio
Led salaried and hourly employees in the day-to-day operation of a 380,00
square foot high volume distribution center facility. Developed and
maintained effective lines of communication with all facets of the
organization resulting in seamless delivery to customers. Implemented a
planned flow, inbound and outbound, of raw materials and finished goods
within the warehouse. Managed expenses, and operating ratios to perform at
or better than prior year and budget levels. Managed logistics of shipping
and delivery using company trucks and cost efficient common carriers.
Experience with RF and WMS systems. Directed ocean container-exporting
program. Responsible for man-hour planning and production schedules.
Analyzed and resolved work problems, implemented process changes, upgraded
equipment, and improved methods for increasing efficiency of the warehouse.
Evaluated performance of employees. Monitored routing of orders and asset
protection methods. Monitored inventories and cycle count program.
Implemented a safety improvement plan with key milestones for measuring
purposes, root cause analysis and remedy solutions to correct deficiencies.
Conducted weekly safety inspections, monthly training topics and Hazmat
certified.
PRODUCTION SUPERVISOR, Ford Business Unit Group
Cooper Standard Automotive Engineered Products Division, Bowling Green,
Ohio
Managed the safe operation of a 175,000 square foot production facility
producing rubber hose for the automotive industry under ISO 9001:2001
standards. Supervised three Team Leaders and 40 employees. Met daily
production requirements, and adherence to quality control and safety
standards. Ensured work-in-progress performed as scheduled according to
daily production plan and specifications. Utilized KANBAN and adhered to
lean manufacturing initiatives. Maintained departmental goals for key
performance measurable including defective product, indirect labor,
supplies, continuous improvements etc. Trained employees, maintained time
and production records and conducted performance evaluations. Managed
product changeovers, reviewed equipment set-ups and maintained control of
spoilage. Experienced with several types of automated equipment.
Recipient of two monthly 5-S awards, Utilized Intuitive, KRONOS, People
Soft, JD Edwards, Windows and other applications. Coordinated departmental
safety inspection and education program. Received two quality assurance
awards for Northeast Region.
TRAFFIC COORDINATOR
The Kurtis R. Sax Group, Inc. Findlay, Ohio
Coordinate the utilization of trucks, drivers, in order to maximize
productivity, while assuring prompt and effective service to customers.
Create capacity by ensuring productive use of all assets, equipment and
employees. Assign live loads to drivers based upon designated route and
driver location. Courteously interact with customers, drivers, brokerage
firms and/or the general public. Prepare, monitor and dispense daily route
schedule. Ensure the accountability of route completions through the driver
check-in procedure. Knowledge of DOT rules and regulations. Control fleet
inspection and seal program. Investigate and report on all accidents. Lead
accident review board to improve accountability and create new safety
policies. Implemented driver safety incentive program. Conduct monthly
safety training program.
Education
The University of Findlay, 1990 B.A. Degree - Selected to "Who's Who among
American Colleges & Universities"
OSHA 10-hour General Industry Safety & Health certification - #700218276
Louisiana State University, Academy of Counter-Terrorist Education, Baton
Rouge, Louisiana, 2002
Buckeye State Sheriff's Association: Advanced Training Safety
Certifications, 2000-2003
Clemans, Nelson & Associates, Consultants to Management Seminar
Certifications, 2000-2003
Work History:
Kurtis R. Sax Group, Findlay, Ohio - March 2007 - Present
Pandora Manufacturing, Pandora, Ohio - August 2006 - March 2007 - (Layoff -
Business Closed)
Ace Hardware Distribution Center, Perrysburg, Ohio - May 2005 - August 2006
Cooper Standard Automotive Engineered Products Division, Bowling Green,
Ohio - July 2004-May 2005 (Layoff)
Hancock County Sheriff's Office, Findlay, Ohio - May 2000-January 2003
(Layoff)
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