Customer Service High School

***** ********** ** • GARFIELD, AR *****

479-***-**** • *************@*****.***

TIFFANIE R. JENNINGS

OBJECTIVE

To secure a position within a well established organization to secure myself in a suitable

business environment that will lead to a lasting relationship in the field of Business

Administrations. Also, to obtain a position that will enable me to utilize my strong abilities

to prioritize, as well as use my great communication and organizational skills.. I would

also like to put to perfect use my college educational background and previous employment

history.

PREVIOUS EXPERIENCE

May 3020 July 2010 Temporary assignment Abacus Service

Corporation NCR: Walmart Global Support Team

Project Coordinator/Office Assistant

Contracted through Abacus Service Corporation, considered

technically temporary employment. Assignment included performing various tasks to

assist project managers on the Wal Mart rollout support team. Some duties included

such things as shipping various self check out supplies, making calls/receiving calls,

heavy email correspondence, assist with scheduling of installs. General office duties

on daily basis including heavy computer work, daily use of many office machines,

daily use of many databases, Microsoft suite, outlook, and various other computer

software. Professional, mature attitude and formal business attire very essential.

January 2010 April 2010 (temporary work) U.S. Census Bureau

Office Operations Supervisor for the Administrations Department

Duties including weekly payroll calculations and auditing for our

office’s entire region of employees, managing and delegating tasks for all employees

in my department, processing and supervising all applicants and new employees,

training of new office clerks through verbatim and on the job training, manage

selection process for all new employees, creating and maintaining daily reports

utilizing various computer programs, and communicating daily process progress

with higher management on a daily basis. I also perform and supervise all basic

office tasks ranging from filing to telephone answering.

June 2009 January 2010 Comet Cleaners

Lead Supervisor

Duties included managing 20 30 employees for two store locations,

calculating and recording daily production requirements, ensuring that daily quota

was met and in a timely manner, weekly scheduling of all employees, was

accountable for the opening and closing of both locations, daily customer interaction

to resolve any issues that arose and to ensure excellent customer service, training of

all new hires through verbatim as well as on the job training.

August 2007 August 2008 Advantage 1 Insurance Agency

Administrative Assistant

Duties included basic administration skills such as processing and

distributing bi weekly payroll, utilizing several computer programs including

Microsoft Suite to create and maintain daily production reports, accounts receivable

and payables, communicating with higher management, processing of all employee’s

salary and benefits, daily utilization of QuickBooks to maintain numerous finance

records for 22 offices, was in charge of all hard copy, as well as electronic, filing and

storage, daily auditing of the agent’s production and payroll, and performing

numerous office tasks such as answering phones, filing, etc.

SUMMARY OF SKILLS AND QUALIFICATIONS

10 key Typing 65 WPM Office machines such as Printer/Copy/Fax/Telephone

skills/switchboard

Excellent computer skills in numerous programs

Very proficient in Microsoft Suite (Excel, Word, Powerpoint, Outlook)

QuickBooks and Oracle operating system experience as well as numerous other

software

Excellent team player and Customer service skills

Excellent verbal and written communication skills Self Starter

Very Detail Orientated

EDUCATION

Currently enrolled at Northwest Arkansas Community College full time (12

credit hours) to obtain my Associate of Science in Business degree, I plan to

transfer to Walton College of Business following my completion at NWACC.

Taking online courses. Enrolled 4 classes to begin Aug 23rd.

Expected graduation date May 2011

2008 Rogers High School Rogers, AR

Diploma 3.5 GPA

EXTRACURRICULAR ACTIVITIES

2007 2008 Cooperative Office Education Work Program (Rogers High School)

2006 2008 Future Business Leaders of America (Oakdale Junior High and Rogers

High School)

REFERENCES

Leanda Simpson Previous subordinate 479-***-****

Donna Voyles Previous subordinate 479-***-****

Mike Samples Personal 479-***-****

Stephanie Avila Previous Co-Management/Subordinate 740-***-****

Able to provide more upon request….

Contact this candidate