Sales Customer Service
Resume:
Grand Rapids, MI. ********@*****.***
Kyle Hass
Objective To obtain a position allowing me to contribute my
experience and knowledge toward effectiveness in my role
and the overall success of my employer.
Experienc
e
2009-Present ProBuild
Direct Sales
Principle sales person working with both residential and
commercial building customers
Estimated and prepared bid proposals for 12 key customers
representing around $1.25 million dollars of sales
Maintained awareness of market trends and conducted
competitive analysis of commodity products
Assisted customer support department with the project
management of client accounts
2006-2009 Builders Buying Group, LLC.
Director of Operations
Business development, negotiate, execute and oversee
contracts with 50+ vendors representing in excess of 500
products accounting for approximately $100 million dollars
in product per year across 11 builder members, 1,000+
residential homes and multiple commercial projects.
Negotiate Regional and National procurement solutions with
top tier manufacturers and suppliers
Work as consultant fostering relationships between
developers, manufacturers and suppliers. Responsible for
the successful operational launch of programs in order to
meet quality, cost and delivery standards
Ensure employee and vendor performance with regular
evaluations for the purpose of continuous improvement
Provide leadership to purchasing staff and develop synergy
across other departments
Perform market analysis of commodity products and program
proposals to ensure an earned competitive advantage over
the competition. We are currently buying most commodity
products 25% under market
Developed Co-op Marketing Program with suppliers and
vendors.
2001-2006 Bosgraaf Homes
Manager, Partner Development
Managed the purchasing and estimating departments for this
leading regional residential construction company.
Negotiated local and national contracts with manufacturers
and suppliers to maintain competitive advantage in cost
and quality
Managed relationships with trade partners to ensure job
site quality, timing and scope of work
Project Management for multiple concurrent projects in
Michigan & Mississippi
Led value engineering activity for both new and existing
plan designs leading to a 6% cost savings and a four-year
trend in improved client satisfaction
Participated in the design and management of the Design
Center
Educated customer service, sales and Design Center teams
on product knowledge, vendor services, warranty and
pricing
Worked closely with the sales manager and marketing team
to create and manage effective annual plans and budgets to
support company goals and objectives
2000-2001 BuildScape, Inc.
Business Development
New client acquisition and development for a national,
venture-backed Internet start-up company
Called on lumber dealers in a fixed territory, including
West Michigan
Demonstrated awareness of BuildScape software and services
Finalized sales agreements and supported technical
implementation
Trained and supported users on web-based procurement
applications
Education
& Grand Rapids Community College, Associates Degree, 1994
Training Aquinas College, Bachelors-Business, 1997
Residential Builder License, State of Michigan, 2002
Effective Sales and Negotiating training, Bob Schultz
Company, 2003
Art of Purchasing & Negotiating training, Lee Evans Group,
2004
Building Science seminar, Steve Easley, 2005
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