Customer Service Sales
Resume:
R einaldo E Ramos
Key Largo, Fl 33037
*******@*******.***
Objective
To obtain a challenging administrative position where my managerial
experience, administrative and in terpersonal skills can be utilized for the
benefit of your organization
Languages
• Fluent in English
• Fluent in Spanish
Summary of Qualifications
• More than five years of etensive experience.
• Strong ability to lead and t rain staff and students.
• Excellent ability to gather and analyze statistical data and generate
reports.
• Remarkable ability to communicate effectively, both orally and in
w rit ing.
• Complete knowledge of supplies, equipments and services ordering
and inventory control.
• E xcellent ability to solve problems.
• Deep abili ty to compile information and prepare reports.
• Immense ability to schedule appointments and maintain calendars.
• Excellent abili ty to make administrative/procedural decisions and
j udgments.
• Employees and vendors Management
• Money Management
• Customer Service
• Strong organization and analytical skills.
• Excellent interpersonal skills, office etiquette and phone manners.
• Software: All Windows operating systems, Microsoft Word,
WordPerfect and Excel
Employment H istory
Wachovia Bank - Key Largo, FL 07/2009 –
P resent
Teller
• I am dedicated to serving the needs of my customers and my
community th rough a mutual sharing of knowledge and experience.
• Mul tiple task,including answering the phone, handling technical
issues, processing multiple requests, positively interacting with
customers and teammates, building customer loyalty and making
c ritical decisions throughout the day
• Contributes to the team effort by pitching in, maintaining a positive
a tti tude, collaborates to identify the best approach and achieve team
results
Teller M anager : I vonne Mantici 305-896-
4811
P ier 1 I mport – Tavernier, FL 04/2009 –
P resent
Sales Associate
• Provide customer service by greeting and assisting customers, and
responding to customer inquiries and complaints
M anager: Jessica Elby 305–
852–3446
A dvance Auto parts – Key Largo, FL
02/2007 - 04/2009
Administrative Assistant
• Direct the actual distribution or movement of a product or service to
t he customer.
• Coordinate sales distribution by establishing sales ter ri tories, quotas,
goals, and establish t raining programs for sales representatives.
• Analyze sales statics gathered by staff to determine sales potential,
i nventory requirements and monitor the preferences of customers.
• Keep records, Bookkeeping, Schedules, Employee management,
Money management, Decision making
M anager : Bruce Carroll
Win Dixie – Key Largo, FL
11/2006 – 08/2007
Dai ry Associate
• Provide customer service by greeting and assisting customers, and
responding to customer inquiries and complaints.
• Monitor sales activities to ensure that customers receive satisfactory
service and quality goods.
• Inventory stock and reorder when inventory drops to specified level.
• Keep records of purchases, sales, and requisitions.
M anager : Danny Nately
R.R.V- Barranquilla, Colombia
04/2001 - 02/2006
Administrative Assistant
• Management of civil engineering projects,creates budgets for the
work so we can have better profits and finish the job on time
• Management and payment of employees, create and collection of
accounts.
• Bookkeeping, doing business and pay vendors, experience in
p reparing public and private bid packages
• Warehouse handling equipment, materials supplies and work
M achinery
• Responsible for scheduling meetings for all employees; escorts visitors
to staff
Members' offices, along with provides hospitality service arrangements as
Request by staff.
• Compose and distribute inter-departmental memorandums (e-mail,
documentary and voice) ensuring timely delivery and receipt of
i mportant information while at the t ime maintaining confidentiality.
• Established and maintains electronic records management system for
a ll incoming and outgoing correspondence.
• Organize, sort and assign mail distribution for all the employees
Education H istory
10/2005 Autonomy University of Colombia
Bachelors of Science in business Administration
Contact this candidate