BAY SITHIRAJVONGSA

*** ******** *****, ************, ** 37128

615-***-****

abma4e@r.postjobfree.com

OBJECTIVE : Seeking a challenging Network Administrator/Network

Technician/ Electronic Technician/ Desktop Support/ or Helpdesk position,

with potential for growth.

EDUCATION & CERTIFICATION

High-Tech Institute Nashville, TN

2000-2002

. Associates Degree in Computer Network and Information Technology

. Cumulative 3.1/3.8 GPA

. Perfect Attendance Award

. Outstanding Academic Achievement Award

. Certified PC Technician (A+)

. Net+ and Cisco Certified Network Associate (CCNA)

SUMMARY OF QUALIFICATIONS

. Advanced proficiency use of MS Office including: MS Word, Excel,

Access and PowerPoint.

. Highly efficient with the use of operating systems such as: Windows

O/S (all versions), A+, Net+, and Cisco.

. Experienced with the installation and configuration of Cisco Systems

including Cisco switches and routers..

. Experience in testing and troubleshooting PCBA computer motherboard

and other electronic components and certified in soldering

EXPERIENCE

Genco (Abacus) Lebanon, TN

PC Technician 02/2010 -current

. Responsible for the installation, repair and preventative maintenance

of (Dell) personal computer and laptops related systems. Serve as

Primary technical support for the DFS department. Run diagnose testing

to find the root cause of the issue and check warranty status on the

customer system and act upon on it. Record all testing and

documentation result on our JDE application database.

TS3 (Aerotek) Nashville, TN

Soldering Technician 07/30/09-10/07/09

. Solder and de-soldering printed circuits control panel and assemble

circuit parts in PCBA and also do various project like packing,

cleaning machine, and help put coating for finishing boards and

operate and monitor stamping machine.

FoxConn (Corestaff) Nashville, TN Failure

Analysis Technician 04/2005-06/2008

. Perform 2nd level analysis testing and quality control sampling on

both( PCB) motherboard and graphic cards to its component level and

Collect failure analysis data for trend analysis and reporting and

Write failure analysis report for customers who request it, including

failure analysis performed, methodology utilized, and corrective

actions taken.

. Work with test engineers, hardware engineers, and diags engineers to

troubleshoot problematic manufacturing failures and Acts as the focal

point for all product-related technical issues. Interacts with

customers to resolve problems and increase the quality and yield of

the product and/or the product data release process. Perform the most

problematic tasks associated with the test and debug Trouble analysis

and/or repair of test fixture for all test station

. Familiarity with use of oscilloscopes, ohm meters, logic analyzers,

SOP, soldering irons, schematics layout, video capture camera, bios

programmer and hard drive ghost image.

CTDI (Aerotek) Nashville, TN

Electronic Technician 08/2007-10/2007

. Test and component level repair on Meridian telecommunication phone

and Nortel switches. Duties include troubleshooting Meridian and

Nortel switches for defective component, replacing components, reading

schematics, through-hole and surface-mount soldering, establishing

failure analysis reports to ensure design quality. Ordering and

keeping an inventory of components. Using digital mutimeters,

oscilloscopes, and automated test machines. Creating test procedures

with other technicians to decrease repair and test time.

Quanta LaVergne, TN Service

Repair Technician 02/2004-04/2005

. Installs and maintains Gateway laptops hardware and software, performs

routine maintenance and applies vendor updates.

. Assist in mentoring and training of peer and also assist Technical

support in the service department when needed also maintain and

troubleshoot QMS application.

. System diagnostics and troubleshooting Windows 95/98/2000, XP as well

as MS Office products, Internet browser and peripherals and also load

software/load images on PC/laptop and also run McAfee enterprise

virus on all laptop.

Asurion Smyrna, TN

Parts Reclaim 02/2002-02/2004

. Reclaim and sort out affected phone.

. Solder and de-solder small component from LCD boards

. Certified soldering skills

High-Tech Institute Nashville, TN Lab

Assistant (Intern) 09/2001-11/2001

. Maintain and upgrade network daily for use of lab.

. Install and troubleshoot hardware and software on the desktop system.

. Perform special project relating to IT issue like setting up the

network and adding user account.

. Assist Training on new student with A+ and Microsoft courses.

Contact this candidate