Mark S. Harlow
Centralia, IL 62801
**************@*****.***
Education
Pikeville College, Pikeville, Kentucky
Bachelor of Music Education, 1978
I was a 4 year starting first baseman on the college varsity baseball team
on scholarship. I was also awarded a 4 year music scholarship as a
trombone player. I was vice president of my Senior Class. I was a 4 year
member of our Student Government Association. I was a 3 year student
representative of the Judicial Board. I was the Pikeville College student
representative to the Pikeville City Fine Arts Council for 3 years.
Professional Experience
Seccion Amarilla, Olivette, Missouri
November 30, 2009-present
Account Representative
Responsible for cold calling, setting appointments, making presentations,
consulting with customers to best fill their needs in print advertising and
internet marketing. My area of responsibility is roughly a 30 mile radius
of St. Louis downtown.
Boulder Chevrolet Buick, Salem, Illinois
2002-2009
Sales Consultant
Assisting customers make new and used vehicle purchases. Investigate their
needs and fill those needs utilizing my product knowledge and customer
service skills. GM Certified Sales Consultant. Achieved the GM Mark of
Excellence award 3 consecutive years. Was the number one Sales Consultant
for three consecutive years based on units sold and gross profit. Customer
service index was always number 1 at our dealership.
The Music Shoppe, Quincy, Illinois
2001-2002
Store Manger
Responsible for all aspects of store management. Responsible for retail
sales, new employee hiring and training, visual display, inventory control,
budget preparation, customer service policies, etc. Also responsible for
all outside sales in the Quincy location including training and supervising
all outside sales representatives, while personally calling on key accounts
and meeting select customers in their homes. Retail sales increased 100%
and road sales increased 60%.
The Music Shoppe, Champaign, IL
2000-2001
Road Sales Representative
Responsible for all road sales activity in the Champaign location. Added
26 new customers while retaining all existing customers within my assigned
territory. Road sales increased 140% and the geographical size of my
territory tripled due to the addition of new accounts. I worked with very
little supervision, thus demonstrating my ability to excel while working
independently.
Samuel Music, Effingham, IL
1998-2000
Road Sales Representative
Responsible for all road sales activity within my assigned territory.
Added 7 new customers while retaining all existing customers. Sales in my
territory increased 48%. Developed a program whereby Manufacturer
representatives presented lectures to Music Education Majors at various
colleges and universities.
M. J. Kellner Foods, Springfield, IL
1996-1998
Road Sales Representative
Responsible for selling food, paper goods, chemicals, and equipment to
institutional customers. Customers included schools, universities, penal
institutions, restaurants, bars, and caterers. The geographical size of my
assigned territory doubled and sales increased 60%. I attended numerous
seminars and product training sessions. I was very successful with little
management supervision.
McCormick Distributing,Urbana, IL
1994-1996
Road Sales Representative
Responsible for selling food, paper goods, chemicals, and equipment to
institutional customers. Customers included schools, universities, penal
institutions, sororities and fraternities, restaurants, sporting arenas and
stadiums, bars, and caterers. Upon my hire, the area which I was
responsible for was the lowest producing territory in the company. When I
left, that same territory was consistently number one in sales volume and
gross profit.
Summary
I believe my resume reflects a successful set of skills. I have
demonstrated a high level of production wherever I have been, or whatever I
have been called to do. In my opinion, my biggest strength is my ability
to work independently. I believe in excellent customer service. I take
exceptional care of my customers. This assists with getting referrals,
retaining customers, and account penetration. I am able to excel with very
little management supervision. I have a tremendous work ethic. I also
believe in selling with integrity.