Thomas A. Schmitz, CMP * Calle Lantana, Palm Desert,
CA 92260
Home: 760-***-**** Mobile: 760-***-**** email:
abm9wl@r.postjobfree.com
QUALIFICATIONS SUMMARY
Twenty plus years of multi-faceted experience in the hospitality industry.
Held key positions with multiple unit responsibility in management of food
and beverage operations, marketing and sales, convention, meetings and
event management. Accomplished in concept development, project management,
team building, and training and development. A strong entrepreneurial and
democratic style of management with the ability to assemble and lead teams
towards accomplishing desired goals.
PROFESSIONAL PROFILE
T&M HOSPITALITY CONSULTANTS Palm Desert, CA
October 2008 to Present
President
- Complete professional Food & Beverage consulting services, including
project management, concept and
menu development, equipment specification/selection, development of
materials/ training manuals,
staffing/ on-site service training, marketing/ promotion and special
events, restaurant launch assistance.
THE BOULDERS RESORT AND CLUB Carefree, AZ
March 2008 to October 2008
Director of Food and Beverage
- Directed all food and beverage operations for this world class Five-
Diamond resort and private club including the Lodge, Clubhouse, Golden
Door Spa and El Pedregal retail complex, representing 6 restaurants,
3 lounges/pool operations, banquets, Conference Service, Catering,
Destination Service and other related departments.
- Current revenues exceed $18 million, with division profits
exceeding 32%.
LA QUINTA RESORT AND CLUB La Quinta, CA
April 2004 to February 2008
Director of Food and Beverage
Directed the successful operation of all food and beverage operations for
this historic 1000+ room resort and affiliated PGA West complex, including
nine restaurants, banquets and golf F&B operations.
Generated revenues of over $41 million in 2007, while achieving a division-
wide profit of 42%.
Directed the efforts of Culinary, Conference Service, Catering,
Restaurants, Banquet, Destination Service and other related departments to
achieve highest historical ratings for quality and customer satisfaction.
THE NATIONAL CONFERENCE CENTER Lansdowne, VA March 2001
to March 2003
Director of Food and Beverage
Responsible for directing all food and beverage operations for the largest
commercial conference center complex in the U.S., servicing 950 guest
rooms, over 200 meeting/function rooms, a 32,000 sq. ft. sports center,
800-seat food court, caf , bar and grill and catering operations located
on 110 acres.
Developed food and beverage outlet concepts with design team as part of a
comprehensive $29 million renovation, including re-design of food
court/dining room, expansion of lobby store, addition of Starbucks caf ,
remodel of bar and grill, and final design of 10,000 sq. ft. ballroom.
In 2002, increased total division revenue by 28% to over $7.2 Million,
while increasing profitability to $2.8 Million, reflecting a 48%
improvement over previous year.
RENAISSANCE WASHINGTON DC HOTEL Washington, DC April
1996 to March 2001
Director of Food and Beverage
Directed all food and beverage, convention service and catering operations
for this 807 room convention hotel with over 70,000 sq. ft. of
meeting/banquet facilities, five restaurants and bars, in-room dining and
a private club-level lounge.
Earned company-wide "F&B Outstanding Achievement" Award in 2000 for
overall division performance and profitability, leading the operation to
28.5% profitability on annual sales exceeding $17 million. Established in-
house multi-media department that generated over $2 million in additional
revenue in first year.
Directed the service efforts of 41 managers and over 280 hourly staff in
improving guest satisfaction by 22% over previous year as measured by
independent guest survey.
BOCA RATON RESORT AND CLUB Boca Raton, FL
September 1992 to July 1995
Director of Food and Beverage
Directed all food and beverage, catering and conference service operations
for this historic Five-Star, Five-Diamond 963 room resort complex and
private club, including nine restaurants, four lounges, on and off-site
catering, 25-slip marina, and beach club as well as restaurant and banquet
operations for the Boca Country Club, Deer Creek Golf Club and Carolina
Country Club.
Directed the efforts of 83 managers and over 600 hourly staff. Managed
the division to 26% profitability on total annual revenues exceeding $38
million.
Received National "Best Banquet Menu Design" 2nd Place Award at 1994
National Restaurant Association Industry Show.
Director of Convention Services
As Director of Convention Services, led the efforts of convention
services, catering, audio visual and convention center departments
utilizing over 75,000 sq. ft. of function space. Responsible for total
group-related sales exceeding $19 million annually.
Created standards of operation for meetings and events; established
guidelines for facilitating repeat business.
THE POINTE HILTON RESORTS Phoenix, AZ October
1986 to September 1992
Director of Convention Services, Pointe Resort on South Mountain
Directed convention group service for this 640 all-suite destination
resort, utilizing over 85,000 sq. ft. of function space, five restaurants,
championship golf course, tennis and world class fitness and recreation
facility.
Managed annual group food and beverage sales exceeding $10 million, and
directed the efforts of 9 convention and catering managers and Director of
audio visual services; reported directly to the General Manager.
Convention Service Manager, Pointe Resorts on South Mountain and Squaw
Peak
Responsible for pre-planning and on-site supervision of all phases of
incentive, corporate and association meetings, including room
reservations, function space, food and beverage, audio visual,
transportation, recreation, special events and billing requirements.
Performed as primary resort liaison with group clients to ensure
successful meetings and events, with the goal of achieving repeat
bookings.
LOEWS PARADISE VALLEY RESORT Scottsdale, AZ September 1985
to October 1986
General Manager, Palm Pavilion Restaurant
Managed daily operations and overall profitability of this 250 seat
upscale three-meal restaurant.
Duties included hiring and comprehensive training program, payroll,
purchasing, monthly forecasts and annual budget. Redesigned menu concept,
increasing revenue by 26%.
MEMBERSHIP AND AWARDS
Certified Meeting Professional (CMP) by the Convention Industry Council
since 1996.
Member, Association for Convention Operations Management (ACOM).
Nominated "Convention Manager of the Year" by Successful Meetings
Magazine, 1989 and 1990.
EDUCATION
COLUMBIA UNIVERSITY New York, NY
General Studies, 1982
HOBART COLLEGE Geneva, NY
Bachelor of Arts, Psychology, 1978