Susan M. Herczeg

*** ******* *** ( Perrysburg, Ohio 43551

419-***-**** / 419-***-**** ( abm9ve@r.postjobfree.com

United States Citizen

Program Manager

. Advanced Product Quality Phase Gate Management for multimillion dollar

automotive projects

. Top-performing and pro-active engineering professional with excellent

experience and outstanding achievements within pivotal leadership roles

steering complex projects.

. Efficient multitasker recognized for propelling challenging projects to

successful completion often within demanding timeframes. Demonstrate a

system-minded approach when analyzing and resolving complex problems.

. Offer high-level alliance and relationship building skills working with

key stakeholders; easily build first time relationships. Innate capacity

to scrutinize core issues, and develop creative and realistic solutions,

consistently hitting milestones on time.

. Quality & quality audits, 8D

. Product Launches - APQP, PPAP submissions

. Staff leadership & resource management

. Policies and procedure development

. Project planning and management

. Process analysis, redesign & optimization using lean concepts

. Project budget control & monitoring

. Productivity & performance improvement

. Customer relationship management

. Operator training

Career Synopsis

PILKINGTON NORTH AMERICA, Northwood, Ohio ( 1999 - 2009

International manufacturer of glass and glazing products for building,

automotive and technical markets, with manufacturing operations in 22

countries on four continents.

Program Manager - New Product Introduction (2005 - 2009)

Reporting to the Vice President of New Product Introduction provided

leadership over major projects involving TS 16949 planning, scheduling,

reporting, and controlling of budget / progress for all stages to achieve

critical deadlines. Oversaw, mentored and supported project teams of up to

fifteen members. Served as the leader for new product for Tier 1 automotive

suppliers (GM and Chrysler) and Tier II with recent project totaling over

$10 million in annual sales revenue. Resolved commercial issues directly

with customer involving engineering changes, APQP, scheduling and

organization of prototype builds. Provided support to engineering, and the

feasibility and plant teams with regard to product design, equipment

builds, and project launch. Developed capital expenditure budgets and

business case updates.

> Achieved competency in Quality systems for three automotive suppliers

> Won and maintained trust / respect of project team, key in achieving

100% on-time delivery for all build events

> Kept the entire team accountable for last-minute additions and

changes; stayed under budget by 3% for a multi-million budget for

previous 3-year project

> Maintained and enhanced Return on Sales (ROS) for engineering changes

5-15%

Project Manager, Niles, Michigan (2001 - 2005)

Harnessed expertise to complete 15 plant launches from prototype stage;

controlled costs within budget. Developed and managed introduction of a new

measurement system for project startup. Completed all APQP documentation

milestones. Interacted as Supplier Integration Engineer on two launches at

Ford Motor. Worked on optimization for material process flow including

multiple poke yokes, hands on training of operators for new product and

line balancing to achieve launch metrics.

Customer Quality Engineer (1999 - 2001)

Prepared and presented PPAP submissions for over 10 launches, authored

operating instructions, prepared 8D documentation, introduced new

statistical software for reporting production data and worked with gage

suppliers on new fixture designs.

NATIONAL-STANDARD COMPANY; Niles, Michigan ( 1995 - 1999

National Standard is one of the top producers of weld wire, tire bead wire

and other industrial wire products.

Application Engineer (1996 - 1999)

Reporting to the Director of Engineering, promoted to serve as a technical

liaison for applications in product functionality and performance for

airbag components. Led coordination efforts for prototyping and assisted

with testing and analysis. Coordinated and spearheaded design activities

including machinery and materials; led integration of APQP. Projects

included NiMH projects supplying nickel products for electric vehicles and

fuel cells.

> Played a key role in developing and introducing new product for nickel

and other metals for battery development and components for airbags

for TRW and Morton International

Development Engineer (1995 - 1996)

Led the development and optimization of new and current materials to

include product testing and maintenance of prototype and test equipment.

STEEL WAREHOUSE CO., INC.; South Bend, Indiana ( 1994 - 1995

Steel Warehouse is steel service center providing processing services for

production-ready steel to metal stampers, fabricators and manufacturers.

Quality Engineer

Gained excellent experience in quality participating in the gage

calibration program maintenance, developing standard operating procedures,

conducting statistical processes, and participating in internal quality

audits. Optimized staff knowledge with the development of key training

initiatives. Analyzed the quality system to ensure conformance to ISO 9000

compliance standards. Member of the team that led initiatives to achieve

ISO certification.

Education and Professional Development

Bachelor of Science in Interdisciplinary Engineering ( Purdue University;

West Lafayette, Indiana ( 1990

Curriculum - Materials Science Engineering and Industrial Management

Postgraduate studies in Industrial Technology ( Purdue University; West

Lafayette, Indiana ( 1992

Daimler Chrysler Covisint Training ( 2005 & 2006

Geometric Tolerancing ( June 2005

Auditee TS 16949 ( 2004

Statistical Process Control Series ( 2004

TS 16949 Training ( 2003

Introduction to Powerway ( 2004

APQP Implementation and Improvement ( 2001

Microsoft Project I & II ( 2001

Failure Mode & Effect Analysis (FMEA) ( 2000

Greenbelt Training ( 2000 -2001

Additional Keywords:

Process Engineer, Materials Engineer, Product Engineer, Project Engineer,

Program Management, Project feasibility; Project integration; Project

lifecycle management, including scope management, verification and control;

Project procurement; Project quality; Project stakeholders; Project

timeline management; Providing project status reports; Recommending

process improvements; Request for proposal (RFP); Resource planning;

Responsibility matrix; Reviewing metrics; Scheduling tasks; Securing

project or program funding; Solving problems; Thinking strategically;

Track and report progress of all projects with product development teams,

executive committee, vendors and other departments; Translating business

needs into detailed requirements; Understanding of quality systems

including APQP, PFMEA, DFMEA, 8D

Contact this candidate