BRIAN A. BERGMAN, PhD
*** ******* ****** *********, **
abm9sd@r.postjobfree.com
Hickory, NC 28602
828-***-**** (H)
CAREER PROFILE
Human Resources, Continuous Improvement and Organization Development
professional skilled at translating enterprise requirements into practical
"result getting" interventions. Innovative problem solver and business
partner who facilitates consensus and reduces complex concepts into easy
to implement action plans.
COMPETENCIES
( Staffing, Assessment, Retention ( Compensation & Benefits
( Lean & Six Sigma
( Start-ups/Shutdowns /Relocations ( Large Projects/Team
Facilitation ( Employee Relations
. Mentoring/Coaching ( Multi-Site/Multi-
State/International ( Union Avoidance
( Training & Development ( Change Management & OD
( Opinion Surveys
( Management/Talent Development ( Regulatory, Legal, cGMP, ISO
( Safety, Health & WC
PROFESSIONAL EXPERIENCE
Staffing and Retention
( Used internal benchmarking to identify an overstaffing situation
yielding a saving of $1.03M per yr.
. Created Leadership Weekends at five key universities to attract the most
promising students into the Talent Development program and cementing our
position as the employer of choice.
. Integrated recruitment with management development planning on day one
saving $500K from reduced turnover cost and maximizing the corporation's
bench strength.
( Applied regression based test validation to select new technical and
manufacturing maintenance associates resulting in accelerated learning
curves, improved quality and reduced voluntary and involuntary turnover.
. Staffed new plant with 40% fewer employees using test based selection
and validation studies.
( Developed full-scale, internally managed outplacement function
resulting in a saving of $904K.
Benefits and Compensation
( Developed and administered salaried compensation systems using
benchmarking, market pricing or banding.
( Installed and communicated completely new medical, dental, 401K and
pension programs.
( Negotiated LTD and Life insurance rates with new carrier saving
corporation $233K.
Management and Talent Development
( Created competency based, management and talent development programs
using experiential learning, job rotation, cross functional special
projects, and development in place.
. Designed numerous 360-degree feedback instruments to create competency
profiles of the corporations' managers and supervisors for motivation,
development planning and succession.
. Implemented a Management Development Mentor program that included
design of a desirable mentor profile and a 360 degree mentor selection
instrument.
Organization Development & Change Management
. Crafted strategic change and organization development initiatives with
senior management. Restructured a $400M Division, implemented "Product
Marketing," and installed a high involvement TQM culture.
. Leader of an Operation Excellence team that removed $2.1M from a $40M
budget.
. Launched company business process re-engineering initiative and
facilitated revenue producing, cross-functional and action learning
teams engaged in throughput maximization and turnover reduction.
. Installed performance management in a trucking facility saving $520K
from reduced turnover.
Brian A. Bergman, PhD p 2
Project Management, Process and Continuous Improvement (Lean and Six Sigma)
( Implemented LEAN/Six Sigma to include Kaizen events, 5S, & statistics.
Trained 340 associates in Lean with live simulation. Served as HR Lean
partner.
. Performed numerous Six Sigma studies resulting in improved process and
variation control.
. International New Product Development Process Manager. Developed NPD and
NPD Lean training programs.
. Coached Black and Green Belts and QA Management in the use of
quantitative (six sigma) methods.
( Project coordinator for relocating 40% of plant to a sister operation in
Mexico saving $1.7M.
. Implemented factor analysis to design 360 degree feedback instruments
for motivational use in Development.
. Implemented test validation for technician selection that improved plant
performance 4.7% ($7M).
Safety, Health and Worker's Compensation
( Coordinated $277.6K reduction in Worker's Compensations claims by
insuring safe practices and training.
. Installed team based 6S system to insure an orderly, sorted and neat
work environment free of safety hazards.
. Prevented safety infractions by applying the Analytical Method of
Training with required skilled
performance demonstrations and a written acknowledgement of learning by
both employee and trainer.
Union Avoidance and Labor Relations
( Collaborated with union officials to implement Selection, Total Quality
Management and Literacy programs.
( Conducted several of the largest (N=11,000) internally managed opinion
surveys in the Southeast leading to improved high performance teams,
defeat of the union and maintenance of non-union status.
( Prepared divisions for Total Quality Management and for non-union
status through implementation
of one of the largest Leadership and Interpersonal Skills training
programs in the Southeast (N=6800).
Regulatory, Legal and Ethics
. Defeated gender and race legal challenge in federal court regarding test
based maintenance technician selection system avoiding a $900K judgment.
Defeated union in several arbitrations on same issue.
. Implemented and managed diversity programs company wide.
. Prepared training & development competency matrices organization-wide
enabling ISO 13485 certification.
. Installed organization ethics program using the Challenger Incident
group discovery experience.
Training and Development
. Managed or facilitated project teams of 5 to 120 associates engaged in
training, team building and surveys.
. Conducted team facilitator training for 75 Hourly Associates to lead
opinion survey problem-solving teams.
. Facilitated Relocation of a custom design medical garment plant from
Toledo, Ohio to North Carolina. Coordinated documentation creation and
implemented Analytical Method of Training for all new Associates.
. Acquired $1.3M in funding from several southeastern states for
education, training and start-ups.
( Facilitated 4 plant start-up teams including one for a $90M facility
in AL and one CRM center in NC.
( Trained management to implement a team problem solving and process
improvement culture.
AFFILIATIONS
Catawba Valley Community College, Hickory, NC
2008-Present
Adjunct Faculty - Psychology
BSN Medical, Inc., Rutherford College, NC
2001-2008
The $140M producer & distributor of medical devices. (Moved to Mexico in
2007)
Human Resources Business Partner and Manager Projects & Training
Smithfield Foods, Inc. Warsaw, NC (former Carroll's Subsidiary)
1998-2001
Meat producer/processor/packer with combined affiliated sales of over $1B.
(Smithfield buyout)
Director, Human Resources
Brian A. Bergman, PhD p 3
Fieldcrest Cannon Inc., Eden, NC
1984-
1997
A $1.2B consumer goods manufacturer/distributor/retailer. (PillowTex
Buyout)
Director, Human Resources Development
EDUCATION
PhD, MA, BA, Organizational and Industrial Psychology, Temple University,
Philadelphia, Pennsylvania
CERTIFICATIONS/PROFESSIONAL COMPETENCIES
Zenger-Miller (now Achieve Global): All Courses
Challenger Incident: Business Ethics & Diversity
Crosby Associates: Problem Solving, Quality Education, Quality Awareness
Frame Build & Lost Dutchman: Team Building
Consulting Psychologists Press: Myers-Briggs Type Indicator (MBTI)
SPC/TQM: Statistical Process Control, Total Quality Management
Test Publishers: Level C Psychological Tests (Selection and Personality
tests that can only be purchased by PhD Psychologists)
Stage-Gate: New Product Development Process and Project Management
Lean Manufacturing and Six Sigma: Kaizen, 5S, Lean Implementation, ANOVA,
Correlation, Process Control, Factor Analysis, Mini-Tab
Wilson Learning: Basic workshop for both Sales and Management effectiveness
COLLEGE RELATIONS/TEACHING/PUBLICATIONS
College Relations: Created Team /Leadership Weekend concept with N.C.
State, Clemson, Auburn, Georgia Tech, and Philadelphia Textile in order to
insure the flow of management trainee candidates.
College Teaching: Courses at Villanova & Temple Universities and Sampson
Community College.
Publications: Published 12 articles and one book on training, education,
fair practices and literacy.
MEMBERSHIPS
. Society for Industrial and Organizational Psychology . The
American Psychological Association