Quality Assurance Vice President

Pamela S. Carlberg E-mail: ******@*******.***

*** ******** **. ********, ** 46563 574-***-****

Cell: (574)

286.2839

objective: To utilize my proven management and personnel skills to obtain a

position in human resource management with a progressive company offering

growth potential.

summary of qualifications

. human resource management

. hiring

. orientation

. RECORDS

. DISCIPLINARY ACTIONS

. HANDBOOK PUBLICATION AND MAINTENANCE

. INSURANCE

. GROUP HEALTH PLAN ADMINISTRATION

. property and casualty administration

. payroll

. EMPLOYEE BENEFITS

. LABOR RELATIONS

. document control program

. personnel policy development

. personnel policy administration

. 401(k) administration

. community relations

. project development

. training

. public speaking

. seminar teaching and development

. negotiations

. computer software expertise

incl: windows 95, 98, XP - office 2000 -desktop

publishing/graphics - securecheck, quickbooks

career highlights

. Responsible for designing, updating, approving, and reviewing every in-

house form. Designed and implemented system to control use and

usefulness of all forms. Established document control to eliminate

use of obsolete forms and caused active forms to be effective.

. Determined need for a quality informational product booklet for

customers. Coordinated information from many departments such as

quality assurance, production, sales and management. Produced

customized customer booklets illustrating the benefits of using

products sold to each specific customer.

. Recognized need for employee handbook documenting personnel and safety

policies in keeping with current employment law. Researched and

organized topics to be addressed in handbook which allowed me to

author handbook. The company president, followed by an employment law

attorney, approved final draft. Published first handbook in company's

history and secured a more consistent application of policy.

. Recognized a need to certify any employee who may operate mobile

equipment. Researched basic forklift standard operating procedures as

defined by OSHA. Met with the Vice President of Operations to more

specifically apply procedures to the production facility. Implemented a

program wherein operators of mobile equipment were required to become

certified before authorized to operate equipment. All employees

participated in an obstacle course every six months as well as a written

test upon initial certification.

. Developed the opportunity for educators and private enterprise to open

communications and gain better understanding of student skill

expectations upon graduation. Coordinated a program with the local

public school system to allow educators to spend time with local

business and meet with various departments within the business. The

experience allowed educators to re-evaluate their lesson plans and in

many instances alter their lesson plans to accommodate the skills they

identified as "required" in the real world.

Pamela S. Carlberg . . .Page 2

career highlights

(continued)

. Researched the benefits and administrative requirements of implementing a

Flex 125 Program. Identified a company that would develop the necessary

Summary Plan and the 5500C tax form. Implementation of the Flex 125 Plan

allowed employees' insurance deductions to be tax-free. In turn, the

total gross wages were adjusted resulting in a FICA savings for the

company.

. Took responsibility to be more closely involved in the case management

of workers compensation cases. Developed a working relationship with

the workers compensation insurance carrier and sought ways in which

the employee and the company would benefit. Allowed to work directly

with employees in the case of rehabilitation exercises and contact

with physicians to coordinate the best conditions available to return

the employee to work without hindering recovery. This involvement in

case management often times reduced the workers compensation case

expense.

. Upon renewal, researched market availability of each type of insurance

to seek the one best suited for the needs of the company, yet

economical. Collected various options, developed reports and

recommendations to the president of the company for discussion. As a

result of the information made available for review, proceeded in

finalizing all renewal plans for each type of insurance.

. Worked directly with all plant supervisors daily on HR issues and

conducted nearly all employee meetings e.g. introduce new employee

benefits, training. Developed a good working relationship with all

employees.

work history

Starke Memorial Hospital, Knox, IN

2005 - 2006

Physician Recruiter

Fresh Choice, Plymouth, IN (Home-based 2001 - 2009

business,

part-time) (operated mostly in evenings)

Owner/Operator 2003 - 2005

Plymouth School Corporation

Substitute Teacher (High School & Junior

High)

(Subjects included Business Law,

Accounting, Business Applications,

Computer Applications, English, Speech,

Broadcasting, Special Education,

Physical Education, English as a Second

Language, Choir, Government, and

Economics)

U.S. Granules Corporation, Plymouth, IN 1988 - 2000

Manager, Administration 1990-2000

Assistant to the Vice President, 1988-1990

Technology

education

Indiana University, South Bend, IN 1990

2 Credit Hours shy of:

BS in Business Administration, Marketing, and Advertising

Vice President, IUSB Student Association 1989

President, IUSB Student Association 1990

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