Manager Quality

PROFESSIONAL RESUME

JERRY L. PEYTON

*** *. ********** **. ***** (cell): 541-***-****

Roseburg, Oregon 97471 Phone (home): 541-***-****

E-mail:********@*******.***

OBJECTIVE: Executive level position in quality management and training and

development where I can effectively utilize my years of

operations experience and education.

SUMMARY OF QUALIFICATIONS

. Adjunct Professor of Statistical Applications, Strategic

Management, Operations Management, Industrial Economics and

Financial Management and Analysis at university and college level.

. Designed and implemented innovative behavioral based quality

improvement processes to advance customer satisfaction and process

efficiency in manufacturing operations.

. Developed corporate wide quality improvement and quality scorecard

processes.

. Initiated revolutionary customer satisfaction processes for

continuous improvement.

. Member of corporate Standards Committee and Quality Improvement

Committee that developed standards and process improvement for the

Division.

. Manager and Lead Auditor of ISO 9001 registration processes.

. Certified Quality Improvement Story (Q.I.S.) facilitator and

trainer.

. Implemented statistical process control (SPC) processes for quality

and efficiency improvements.

. Developed programs and trained plant personnel in SPC, problem

solving and "Total Quality" practices and methods.

. Designed, structured and developed Quality Control departments and

product testing labs

. Certified Staff Executive Business Consultant for George S. May

International.

. Extensive experience with all Microsoft Office applications, MS-

DOS, StatGraphics and other database and statistical programs.

WORK EXPERIENCE

Northwest Christian University, Oregon Institute of Technology and

Klamath Community College

Adjunct Professor of Business Management and Math (2005 - Present)

Courses taught for accredited college and university curriculum included

Engineering Finance and Economics Analysis (IMGT-345), Financial

Management (BUS-222), Statistical Applications (MATH-310), Operations

Management (MGMT-410) and Strategic Management (MGMT499).

Klamath Algae Products and Desert Lake Technologies, Klamath Falls,

Oregon

Quality Consultant for GMP/ISO 9000 (July 2008 - January 2009)

Consultant for attaining FDA's Good Manufacturing Practices (GMP)

Certification, HACCP requirements and ISO 9000 Registration.

Accomplishments include:

. Researched, wrote, consulted and educated personnel on GMP required

and ISO 9000 standard operating procedures.

. Conducted training on GMP standards, recall procedures, document

control, "Train the Trainers", basic communication skills, problem

solving and conformance to target.

. Developed and implemented process improvement manufacturing

reliability programs.

. Developed processes and trained personnel on hiring and training

standards, OSHA regulations and safety fundamentals.

Oregon Door, Dillard, Oregon

Plant Manager (October 2006 - July 2008)

"Hands on" manager of all production, maintenance and facility operations

in a manufacturing plant with 70 hourly production employees and three

salaried supervisors. Recruited, interviewed, hired and trained personnel

for manufacturing, administration, maintenance and shipping. Developed

efficient production operations for process improvement and customer

satisfaction. Responsible for manufacturing operations budgeting and

financial controls on materials and personnel. Accomplishments include:

. Improved On-Time Shipments from 70% to 97%

. Reduced Back-Orders from 11% to 1.3%

. Reduced Rejects by 65%

. Improved production efficiency by 20%

Columbia Forest Products, Klamath Falls, Oregon

Quality Manager (November 1999 - 2006)

Responsible for all total quality processes in 500 employee manufacturing

facility. Wrote and developed training materials and trained personnel in

statistical process control, safety processes (STOP for Safety),

communications skills, and problem solving tools. Developed and managed

plant-wide training budgets and conducted financial analysis of quality

and process improvement operations.

Manager of numerous successful projects including Behavioral Based

Quality Improvement, ISO 9000, Toyota Work System Teams, Voice of the

Customer, Key Customer Product Standards, Lean Manufacturing

Implementation, Six Sigma Glue Project and many others. Accomplishments

include:

. Developed processes and teams responsible that reduced reject rate

from over 11% to below 5%.

. Manager for successful ISO 9001 Registration process.

. Implemented documentation and control of standard operating

procedures and processes.

. Initiated and executed plant and corporate wide quality improvement

process for problem solving and solutions implementation methods.

Sheets & Graphics Unlimited, Renton, Washington

Plant Superintendent/Quality Manager (1997 - 1999)

Responsible for operations of lithographic laminating plant with 3

supervisors and 18 production employees; conducted new product

development, testing and research; designed and developed quality testing

laboratory for performance requirements. Accomplishments include:

. Implemented processes that reduced rejects from 3.30% to 0.70%,

reduced customer claims costs by 31% and improved production by 27%

with all-time production records.

. Developed SPC processes to improve customer satisfaction on key

customer variables.

. Trained personnel in safety processes, communications skills,

problem solving tools and SPC.

Weyerhaeuser Company, Cottage Grove, Oregon and McAllen, Texas

Quality Manager (1987 - 1997)

Quality Manager and ISO 9000 Manager and trainer for successful ISO 9001

implementation and registration; managed AIB Certification and HACCP

processes; developed and conducted training courses for all plant

personnel on statistical process control in manufacturing operations;

trained plant personnel on customer focused quality process "CONFORMANCE

TO TARGET" TQC; managed building project for certified testing laboratory

for testing of raw materials and finished product; developed testing

procedures.

EDUCATION

. MBA, Auburn University; major: Business; minor: Management

Information Systems; (3.5 GPA)

. B.S. in Business Administration, University of Oregon; major:

Finance; minor: Economics; GPA: 3.4 (A=4.0).

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