Manager Project

C HRISTOPHER M . W OLFE

***** ********* ******* • Memphis, IN 47143 • Cell: 502-***-**** • E-mail: abm9nn@r.postjobfree.com

SENIOR MANAGER – FINANCIAL OPERATIONS

Impressive track record in delivering dynamic business results for 19 years – accomplished in driving new business and

revenue growth, generating cost savings, improving operational performance, and building and retaining client

relationships. Maintain a methodical and rigorous approach to achieving objectives. Strive for quality and apply process

and discipline towards optimizing performance. Domestic and international business experience working with Corporate

level executives / clients in diverse industries – logistics, chemicals, communications, consumer goods, energy, health

management, IT, manufacturing, and pharmaceuticals. History of success in structuring, negotiating, and closing

multimillion-dollar deals, and growing business divisions in the U.S. and Europe. Excellent organizational, analytical, and

interpersonal skills. Financially astute, strategic, tactical, results-driven, proactive and entrepreneurial – strong drive and

keen business mind. Lead by example. Commercial Real Estate Broker.

CAREER HIGHLIGHTS

• Solely responsible for procurement and vendor contract negotiation in Midwest.

• Increased return on investment by $25 Million compared to proforma in only 5 years.

• Tripled revenues and eliminated $30K in overhead for a property via technology automation.

• Doubled regional revenues by expanding outsourced contract services and reducing vendors.

• Increased cash flow 30% through proactive financial management and creative marketing.

QUALIFICATIONS SUMMARY

P&L / Financial Analysis, Reporting & Budgeting / Operations Management / B2B Sales / Logistics & Supply

Chain Management / Lean Change Management / Strategic Planning / Expense Management / Marketing

ERP Systems / New Business Development / Client Relationship Management / Acquisitions / Dispositions

Process Development & Improvement / Team Building & Leadership / HR / Collective Bargaining

P R O F E S S I O N A L E X PE R I E N C E

JONES LANG LASALLE, Louisville, KY

Vice President / Account Manager / CRM (1999-2009)

Leader/senior officer for multi-state regional division of international firm, specializing in outsourced financial and

operations management with 200 employees and contractors. Increased new revenues by driving new business

development, B2B sales, and client satisfaction in Kentucky, Indiana and southern Ohio. Managed client engagements

and relationships “top to bottom” – interfaced directly with clients to achieve understanding of business objectives, drivers,

needs and ensure positive client experience.

Managed cross-functional departments – Accounting/Finance, operations, IT, contracted food service, procurement,

corporate real estate-campus services, move management, maintenance, engineering, human resources, and

logistics/distribution. Delivered presentations to Boards of Directors, Executive Committees, and International Division

leaders. Served as a mentor and coach to other team members. Full P&L ownership.

• Drove 3 consecutive years of flat operating costs for the Division despite challenges associated with economic

downtrends (2007-2009).

• Increased account revenues by $300K through earned record incentive bonuses.

• Drove $100K increase in fee generation during 2008 by independently sourcing projects.

• Completed the largest number of capital improvement projects in the firm’s history within approved levels.

• Generated 100+ transactions in 8 years valued at $700M by launching a brokerage business in the region.

• Secured $50M contract renewal (additional 15 years) for one of the largest leases in the region and landed the

largest listing in the region – 26 properties valued at $250M.

• Turned around lackluster operation/assets – successfully doubling owner’s investment when sold. Drove

proactive leasing, strategic capital improvements, and repositioning.

• Generated $27M savings (representing 90% reduction in overhead expenses) by providing a creative solution to

relocate Europe/North Africa divisional office with 80 employees in West London, UK.

CHRISTOPHER M. WOLFE Page 2

• Built, cultivated, managed, and retained a client base over the years that included Ernst & Young, Bank

One/Chase Bank, AT&T, Kohl’s, Wal-Mart, Anthem, Sprint, Department of Energy, State of Ohio, Trane, Cisco, EDS,

JC Penney, LaSalle Investment Management, Toyota, GSA-Secret Service, Alaska Permanent Fund, and GAS-FBI.

• Reduced outside vendor expenses 30% and completed preventative maintenance work in-house by creating a

new training program for union employees.

• Produced $250K savings in 2008 by creating a new process for the corporate inventory master list that resulted in

accurate depreciation schedules and better cash flow modeling.

• Ensured timely completion of 20-30 annual transactions (including new branches, relocations, renewals, and

terminations) through effective management of third party brokers.

111 DAYTON INCORPORATED, Dayton, OH

Vice President / General Manager (1998)

Managed regional office covering multiple states for this privately-owned firm with $1B in assets. Leased, sold, and

managed investments/assets, led marketing and advertising initiatives, and managed capital improvement projects for

assets ($25M+). Owner of the budget management process with full P&L responsibility ($25M).

• Doubled regional revenues by expanding portfolio of assets.

• Decreased operating expenses 20% by outsourcing services and reducing overhead.

• Drove 75% reduction in professional fees for brokerage commission by eliminating outside brokerage and bringing

work in-house.

• Launched new facility/property management processes for portfolio of 900K square feet of office/retail space.

FIRST INDUSTRIAL REALTY TRUST, Cincinnati, OH

Asset Manager (1996-1998)

Senior regional officer/manager for 50% (1998) of firm’s investments and assets. Led divisional office that included Ohio,

Indiana and Kentucky. Instrumental in increasing occupancy, maximizing cash flow, and achieving both immediate and

long-term value for this provider of industrial real estate solutions for all stages of customers’ supply chains. Managed

transactions from inception through closing, developed business plans and investment strategies for assets, and oversaw

the development/leasing releasing process and operations at assigned properties (budget review/approval, financial

reporting, capital expenditures, material contracts, etc. Established property management policies and procedures,

developed financial reporting process, developed a project management program for the region, and created marketing

campaigns and purchased advertising – functioned as the market expert for each property. Joined firm within 30 days of

it going public.

• Increased cash flow 30% through proactive management and marketing.

• Transacted the $75M purchase of an Ohio Valley portfolio of 24 buildings with 4M square feet.

JMB INC. /URBAN RETAIL PROPERTIES INC., Cincinnati, OH

Vice President / General Manager (1990-1996)

In charge of the general management of this major US commercial real estate firm that is heavily involved in ambitious

retail developments in Chicago’s Loop, and downtown Pittsburgh; company owned, developed, and managed projects

throughout North America (e.g., regional malls, hotels, planned communities, office complexes). Responsibilities entailed

strategic planning, vendor relations, property improvements/aesthetics, marketing merchant relationship initiatives,

community leader relations, the specialty leasing program, risk management, merchant, employee and guest safety, and

annual operating, capital, and marketing budgets.

• Redeveloped Food Court and doubled its size and revenues per square foot in this area by signing agreement

with Pepsi to open 3 new chain stores.

• Saved an owner $5M in remediation costs by selling auto repair out parcels and transferring EPA cleanup

responsibilities over to the new owner before new federal law was enacted.

• Enhanced guest experience through visual merchandising, property image, and signage.

• Repositioned 2 malls for successful sale and served as project manager for 250K square foot mall expansions,

including new anchor.

EDUCATION

• Bachelor of Arts – WRIGHT STATE UNIVERSITY, Dayton, OH

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