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Customer Service Human Resources

Location:
Paducah, KY, 42001
Posted:
March 09, 2010

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Resume:

Objective

To obtain a challenging administrative position at a growth oriented company, which will allow

me to both further utilize my skills and acquire new abilities.

Skills Summary

• Type 80 wpm

• Strong analytical and organizational skills

• Excellent interpersonal skills, phone manner, and office etiquette

• General Office Skills

• Software: All Windows operating systems, Microsoft Word, Excel, Power

Point

• Customer Service

• Scheduling

• Maintaining confidential files

• Insurance Billing

• Accounts Payable/Accounts Receiveable

• Front-Office Operations

• Professional Presentations

Professional Experience

HUMAN RESOURCES COORDINATOR/BENEFITS SPECIALIST

• Research and resolve employee benefits issues.

• Oversee FMLA, Short Term Disability, Long Term Disability, and

employee insurance files.

• Process benefits enrollments and terminations in HRIS and insurance

databases.

ACCOUNTS PAYABLE COORDINATOR/HUMAN RESOURCES ASSISTANT

• Oversee front-office operations and provide impeccable customer service:

• Managed accounts payable accounts, validated charges and payments.

• Advised employees on benefits selection and communicated benefits

information.

• Conducted recruiting efforts for all vessel employees, including job

postings, applicant screening, phone interviews, background checks, and scheduling

interviews.

• Processed all new hire information and entered into the HRIS database.

• Worked with senior management to create and disseminate HR policy and

procedures.

• Assisted vessel and office employees with any HR issues and conflicts.

ASSISTANT OFFICE MANAGER

• Scheduled appointments for new and current patients.

• Entered new patients’ information into the data base.

• Filed all insurance

• Maintained daily book keeping and deposits

• Assisted the doctor with patient excersises, x-rays, and other office tasks as

assigned.

Employment History

MARQUETTE TRANSPORTATION. – Paducah, KY

Human Resources Coordinator/Benefits Specialist, 2009 to Present

UNITED BARGE LINE/TECO – Metropolis, IL

Accounts Payable Coordinator/Human Resources Assistant, 2006 to 2009

BLUEGRASS FAMILY CHIROPRACTIC – Paducah, KY

Assistant Office Manager, 2005 to 2006

Education

MID-CONTINENT UNIVERSITY – Paducah, KY

Associates Degree, 2009 GPA: 3.6

(Currently starting on Bachelors Degree in Business Management.)

Professional Memberships

S.H.R.M

(Society for Human Resource Management)



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