Sales Quality
Resume:
Gregory Williams
Lawrenceville, NJ 08648
SUMMARY OF QUALIFICATIONS
Cole Haan, New York, NY (December 2005 -
Present)
Director of Retail Operations - First Quality and Outlet Divisions
. Managed retail operations department and field programs in both first
quality and factory divisions including sales planning, property
management, communications, expense control, policy creation and
compliance, inventory, and loss prevention
. Developed and continuously update Operations and HR Policy and
Procedure manuals to meet organizational best practices and to align
with corporate initiatives as well as align with brand standards.
. Created initiatives that drive retail revenue growth such as contests,
marketing programs, improved training programs, and payroll management
to increase sales while maintaining margin.
. Created and maintained retail operating budgets and manage retail
stores P&L in partnership with finance and accounting departments,
conforming to budgetary guidelines including daily weekly and monthly
reporting.
. Created communications departments and implemented on-line interactive
communication tools which provided daily communication platform.
. Created on line archive to monitor and track all communications to
insure compliance and execution, including visual merchandising,
marketing, planning and allocations.
. Managed implementation of new POS systems in partnership with IT
departments.
. Manage packaging and supply programs. Cost savings achieved by
initiating order limits, bi-monthly order schedules, tracking of
specialty packaging (holiday packaging, events) by measuring reorder
against sales trends, and on line order eliminating process time.
. New Store Openings - created and managed new store opening programs
that decreased opening times, increased training by one day for new,
remodeled, and relocated stores.
. Manage facilities and construction departments including property
management.
Ann Taylor, New York, NY (June 2004 -
December 2005)
Director Retail Operations - LOFT Division
. Managed retail operations department and field programs for LOFT
division including sales planning, communications, expense control,
policy compliance, inventory, and loss prevention
. Created initiatives that drive retail revenue growth such as contests,
marketing programs, improved training programs, and payroll management
to increase sales while maintaining margin.
. Managed implementation of automated payroll engine to control budgets,
tracking, and workforce planning partnership with IT departments.
. Created and maintained retail operating budgets in partnership with
finance and accounting departments, conforming to budgetary guidelines
including daily weekly and monthly reporting.
. Managed implementation of new POS systems in partnership with IT
departments
. New Store Openings - created and managed new store opening programs
that decreased opening times, increased training by one day for new,
remodeled, and relocated stores
David's Bridal Conshohocken, PA (December 1998 -
June 2004)
Director of Construction and Facilities
. Managed facilities, construction, real estate site selection and
negotiation, and property management for all retail locations (260)
. Managed facilities and construction for Corporate Office (210,000 sq.
ft.) and Distribution Center (500,000 sq. ft.)
. New Store Openings - created and managed new store opening programs
that decreased opening times, increased training by one day for new,
remodeled, and relocated stores
. Managed logistics of all roll out shipments of visual merchandising
components as well as visual and merchandising standards.
. Responsible for tracking budget related to all supply items. Reduce
store maintenance expenses by 20% by eliminating non-critical
orderable items and sourcing new vendors.
. Created and maintained retail and facilities operating budgets in
partnership with finance and accounting departments, conforming to
budgetary guidelines including daily weekly and monthly reporting.
Commonwealth Scientific, Moorestown, NJ (July 1992-
December 1998)
Purchasing Manager
. Managed purchasing departments to obtain the best quality, services,
and cost savings from suppliers by negotiating contracts to the lowest
total cost for each commodity balanced against quality and scheduled
needs.
. Created and maintained operating budgets in partnership with finance
and accounting departments, conforming to budgetary guidelines
including daily weekly and monthly reporting.
Spencer Gifts, Pleasantville, NJ (July 1987 -
December 1992)
Purchasing Supervisor- New Store Operations
. Managed purchasing departments to obtain the best quality, services,
and cost savings from suppliers by negotiating contracts to the lowest
total cost for each commodity balanced against quality and scheduled
needs.
. New Store Openings - created and managed new store opening programs
that decreased opening times, increased training by one day for new,
remodeled, and relocated stores
. Responsible for tracking budget related to all supply items.
EDUCATION
Burlington County College, Business Administration
Lincoln Technical College, IT Systems Analyst
Supply Chain Maintenance Certification, APICS
Six Sigma Green Belt Certification
PROFESSIONAL AFFILIATIONS
National Retail Federation (NRF)
Professional Retail Store Maintenance (PRSM)
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