Manager Operations
Resume:
Matthew Guthrie
Lake Park, Georgia 31636
C: 770-***-****
**************@*********.***
SUMMARY
A highly driven and results-oriented operations manager with broad-
based expertise in distribution centers, forecasting, inventory
control, shipping/receiving, order pulling and picking. Achieves the
long-term goals of an organization by understanding the company vision
and aligning teams with key objectives. A loyal and dependable
contributor who conducts business with honesty and integrity to build
and maintain strong working relationships. Increases staff
accountability by motivating diverse groups to take the initiative.
As a flexible producer, quickly acclimates to changing situations and
environments. Serves as an essential element in the lasting success
of an organization.
EXPERIENCE
Home Depot, Lake Park, Georgia
Operations Manager, 2009 - Present
Responsible for Processing department, to include conveyable carton sort,
break pack and put-to-store (non-conveyable). Work closely with Inbound
and Outbound departments to develop daily, weekly and monthly production
plans to service 145 stores in Florida and south Georgia. Responsible for
processing all outbound orders within a 24 hour period while maintaining
the highest level of quality. Manage two salaried supervisors and 30
hourly associates.
. Played active role in new DC start-up, worked directly with Receiving
and Processing departments to hire and train new associates.
. Developed new inbound check-in process that has since been implemented
in all Home Depot Rapid Deployment Centers (RDC).
. Helped implement behavioral observation program and trained managers
on program execution.
. Improved Processing area overall efficiency by 30%.
Pepsico, Atlanta, Georgia
Distribution Center Manager, 2006-2008
Held responsibility for distribution center (DC) shipping beverage product
to customer base in the southeast and to other locations nationwide.
Managed 12 supervisors and held oversight responsibility for 107 hourly
employees. Hired and trained new employees. Managed shipments and
receipts of products in and out of DC. Oversaw inventory control team.
Implemented new programs and systems. Directed financial aspects of
business from annual budget to reviewing monthly details of finances and
comparing to original financial plan.
. Implemented new labor management tool to drive 20% increase in
production.
. Drove $1,200,000 savings to planned spend through labor management and
better tracking of spend.
. Managed change to SAP from old Legacy systems.
. Improved AIB audit scores 2 years in a row.
Wal-Mart, Fort Pierce, Florida
Operations Manager, 2004-2006
Managed six area managers and maintained oversight for 160 associates in
break pack order filling and reserve stock replenishment departments.
Worked closely with shipping/receiving managers in order to ensure adequate
staffing levels. Audited daily reports and researched systems to ensure
compliance with corporate policies and regulations. Mentored and trained
new managers in all aspects of operations.
. Played key role in planning and start-up process for new 1,200,000
square foot DC with input in building layout, organizational
structure, personnel and operational policies/procedures.
. Actively involved in recruitment and training of 800 associates for
new DC.
. Served as committee chairperson responsible for planning and
organizing grand opening ceremony and open house for associates and
families, administering $50,000 event budget.
. Created training plan for break pack order fill area in DC.
. Developed three hourly associates to hourly supervisor roles and two
hourly supervisors to manager roles.
Operations Manager, Bentonville, Arkansas, 1999-2004
Managed manpower forecasting for 1,200,000 square foot DC. Oversaw 100
member team responsible for filling orders of case pack and break pack
merchandise. Coordinated process flow and managed reserve stock
replenishment process. Worked closely with corporate and upper management
in developing $1,700,000,000 annual budget. Spearheaded the implementation
of quality performance review to ensure compliance with food safety
regulations.
. Managed and tracked all profit and loss statements for DC.
. Completed manpower forecasting for DC and trained all
supervisors/managers on forecasting tool and how to better project
area volumes.
ETA Transportation and Logistics, Jefferson City, Tennessee
General Manager, 1997-1999
Identified and implemented solutions for long-term profit/loss, inventory
issues, and lack of employee accountability. Trained/managed 75 employees
in 200,000 square foot distribution facility. Developed and managed
$25,000,000 annual operating budget and compiled and distributed P&L
statements. Provided sales support for packaging and repackaging services.
. Reduced shipping costs by 20% through aggressive negotiations with
transportation services.
. Increased productivity by 30%.
. Streamlined operations from seven to five days.
Wal-Mart Stores Inc., Bentonville, Arkansas
Area Manager, Jewelry Distribution Center, 1994-1997
Managed 50 member receiving team in high-volume warehouse operation.
Coordinated daily activities for order filling and shipping departments.
Recruited, trained, evaluated performance of hourly supervisors and
associates. Played key role in implementation of new order filling and
shipping technologies to increase production and improve accuracy.
ADDITIONAL EXPERIENCE
Supervisor, 1991-1994. Trained and managed 30 employees in order
filling/shipping department, as well as ten member quality assurance
team. Verified products received in the distribution center and
cycled inventory. Ensured consistent compliance with company
policies.
PROFESSIONAL DEVELOPMENT
GMP / HACCP, 2008
SAP, 2007
Diversity and Inclusion Training, 2006
Behavioral Interviewing, 2002
Walton Institute of Retailing, 2001
Senior Leadership Training, 2000
COMPUTER SKILLS
Excel, Word, PowerPoint, SAP, People Soft, Red Prairie Dlx WMS,
Outlook, Pick to Light, Put to Light, Vocalect, Manhattan WMS, FKI
Order Management System
REFERENCES
Available upon request
Contact this candidate