Customer Service Assistant

NICHOLE A. BRITTIAN

*** *. *********** **. ***. * ~ Iowa City, IA 52245

708-***-**** ~ abm9jv@r.postjobfree.com

OBJECTIVE

To obtain a position in an organization that will allow me the opportunity

to utilize the acquired education and skills gained through education and

work experience.

PROFESSIONAL SKILLS

. Highly competitive, self -starter who is organized, disciplined, and

goal-oriented

. Excellent communication skills demonstrated by ability to work with

diverse population

. Resourceful & committed as well as versatile & adaptable

. Microsoft Office Applications, Internet, and email

EDUCATION

University of Iowa, Iowa City, IA

Expected Graduation: May 2010

Bachelor of Arts in Psychology

.

Relevant Coursework:

. Social Psychology

. Biological Psychology

. Social and Personality Development

. Developmental Psychology

. Abnormal Psychology

. Behavior Modification

.

WORK EXPERIENCE

Mun Industries, Inc., Mokena, IL Jan. 2003 -

Present

Assistant to the President

. Provide administrative/secretarial support for various company

presidents such as answering telephones, scheduling and resolving a

range of administrative problems and inquiries.

. Schedule and coordinate meetings, interviews, appointments, events and

other similar activities for company president

. Established and maintains electronic records management system for all

incoming and outgoing correspondence

Kindercare Daycare & Preschool, Frankfort, IL Apr.

2008 - Aug. 2008

Teachers Assistant

. Assisted in planning and implementing the daily program under the

direction of the teacher,

. Assisted in planning and preparing the learning and preparing needed

materials and supplies

. Helped to maintain a neat and organized classroom

. Helped children establish good habits of personal hygiene; change

diapers and assist with toilet training.

Ambrosino's Italian Market and Deli, Frankfort, IL June

2004-Jan. 2006

General Assistant

. Assisted at cash register and processed cash, check, and credit card

payments

. Maintained inventory of store of supplies

. Assisted in the preparation of various customer orders

. Generated return customers by providing superb customer service to all

guests

ACTIVITIES

Children's Cancer Research volunteer 2008 -

Present

Alpha Phi member 2007 - Present

Anti Cruelty Society volunteer 2005 -

Present

References Available Upon Request[pic]

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