Sales Manager

Pamela Scantalides

*** ******** ******, *********, ** 01940

Phone: 781-***-**** Fax: 781-***-****

e-mail: **************@***.***

PROFILE

Sales Management ( Marketing & Competitive Positioning

Change Management ( Divisional P&L

Dynamic, results oriented sales professional offering decisive leadership

and solid management expertise, inspiring and directing sales staff to

consistently exceed quotas and explore emerging technology, increasing

revenues and dramatically improving bottom line performance through

aggressive utilization of proven business and managerial techniques.

QUALIFICATIONS SUMMARY

Over 15 years of visionary leadership in sales and marketing, consistently

inspiring teams to exceed expectations and win accelerated market share.

Held full P&L responsibility, with a proven record of teambuilding,

strategic partnering, and long term planning. Led successful executive

level marketing and sales campaigns in corporate environments where

sustainable growth and accountability were paramount. Key competencies

include:

( Staff Recruiting, Training & Retention ( Public Speaking

and Seminars

( Strategic Business Alliances ( Product Development and

Launch

( Corporate Finance Management ( Divisional Re-engineering,

Mission and Focus

( Cost Analysis and Financial Accounting ( Marketing

Strategies and Sales Management

CAREER SYNOPSIS

MetLife, Agency 128 Alliance Financial

Waltham, MA.

October, 2008-Present

Agency Sales Director:

Responsible for recruiting, hiring, training and retaining financial

service representatives who will engage in the sales and service of MetLife

products. Required to train new hires to develop a target market and

develop business in order to expand MetLife markets and revenues. As a

FINRA/SEC Registered Principal, I am required to supervise all sales

activities to ensure that representatives are conducting business within

regulatory frameworks.

MetLife Securities, Financial Planning June, 2004-

October, 2008

Advisory Services Manager

Complete 90-Day Compliance Plan tasks. Develop and implement maintenance

strategy for internal compliance operations. Function as a liaison to

field-based Financial Planners as a Relationship Manager. Create and

implement Pricing Matrix for Advisor/Planner use in the field to foster

consistent and compliant pricing models for financial plans. Create and

implement Compliance Check List for internal financial planning department

use to track operations and establish compliant procedures for processing

financial planning business. Leader of Communications Task Force to create

communications process, which will inform and update both the field and

other MetLife business units of on-going financial planning initiatives.

Partner with financial planning director to develop and implement

integration process and strategy for Tower Square IAR's and Walnut Street

IAR's. Project included detailed business analysis of the financial

planning operations for the two broker-dealers; developing processes which

would allow the financial planning IAR's to best integrate their business

practices with Enterprise Financial Planning; developing and implementing

training sessions for the IAR's.

MetLife Financial, DeStefano and Associates, Danvers, MA October

2003 - June, 2004

Agency Sales Director

Train new hires in product knowledge, sales competencies and compliance.

Demonstrate, through fieldwork, the skills essential to successful business

practice. As a Registered Principal, participate in setting and executing

compliance policies and procedures. Approve trades and variable product

sales for individual registered representatives. Conduct new-hire training

classes and seminars for potential recruits. Assist Recruiting Director in

the selection process by interviewing targeted candidates at second-stage

of interview process.

General Electric Financial Advisors 2002-2003

New England Area Manager

Recruit, hire, train, financial services advisors for New England Area

(Maine, New Hampshire, Vermont, Massachusetts, Rhode Island, Connecticut)

on behalf of GE Financial. In a 17-month period, developed sales force

from zero advisors to fifteen, including a District Office in Connecticut.

Carlson Real Estate, Reading, MA. 2001-2002

Realtor

Listed and sold homes in local area. In six months, completed $10 million

in transactions

Standard & Poor's Financial Communications, Boston, MA

2000-2001

DIRECTOR, SALES & CLIENT SERVICES

Recruited to restructure the sales department, with direct control over

budget and responsibility for P&L.

Recognizing the need to introduce a more motivating pay structure;

developed and implemented Incentive Compensation agreements for account

executives, account managers, and national sales.

Prepared an updated Capabilities Presentation for clients and prospects.

Directly addressing extreme staffing deficiencies, recruited the following

key management positions:

Product Development Manager for 401(k) product suite.

National Account Manager to give personal attention to key accounts.

Project Manager to oversee contract development, pricing and general

operations.

Established new pricing matrices and guidelines for all product lines.

Established relationships with other S&P/McGraw Hill affiliated sales and

marketing business units.

Participated in the development of new collateral/marketing pieces for

Published Image.

Exceeded FY2000 Revenue projection by over 120% ($12 Million+). Prepared

FY2001 budget for Sales and Service, including revenue projections.

Harvard Business School Publishing, Watertown, MA

1997-2000

CORPORATE ACCOUNTS SALES MANAGER

Managed a department of sales representatives: 7 inside, 3 outside, and 1

custom products.

Annual revenue responsibilities of $10 Million.

Increased revenue income by 42% in year one, 25% in year two, and 27% in

year three.

MetLife and Financial Services, New York, NY

1989-1997

AGENCY GENERAL MANAGER, WELLESLEY, MA 1992-1997

Held full P&L, production and budget responsibilities for this busy agency.

Supervised a staff 4 administrative employees and 17-25 field sales

representatives.

Responsibilities included: sales training; NASD compliance awareness

training and enforcement; recruiting and training new sales representatives

(conducted over 250 interviews each year); establishing and meeting sales

objectives.

Met or exceeded revenue objectives each year.

REGIONAL TRAINING DIRECTOR, BOSTON REGION 1991-1992

Developed and implemented curriculum used to train over 400 financial

service sales representatives in Boston area.

Traveled to over 25 agencies from Cape Cod to Newburyport to conduct

training.

Conducted monthly recruiting sessions in Regional Office. Program included

presentation of opportunities, guest speakers, Q&A sessions.

Conducted quarterly New Sales Representative classes in Warwick, RI. Week

long course included product training, corporate awareness education,

legal, regulatory and NASD advisory, role-playing, real-time phone

prospecting and appointment-setting.

ACCOUNT EXECUTIVE, MET EXECUTIVE TRAINING PROGRAM 1989-1991

Prospected for clients and sold intangibles into target market.

Clients included high-net-worth physicians and attorneys with estate

planning and asset allocation needs, as well as middle managers recently

downsized from high tech industry.

Placed in top 5% of MetLife sales force in first year of business.

Consistently maintained status.

Attained full complement of Life Insurance, Annuity, and Property and

Casualty licenses

EDUCATION & LICENSURE

Babson College, Wellesley, MA

MBA

Harvard University, Cambridge, MA

Bachelor of Arts degree

Holds NASD Series 7, 63, 65, 24 licenses, Life, Health & Accident licenses,

as well as CLU designation.

Professional References are Available on Request

Contact this candidate