Sales Manager
Resume:
Brian Young **** E. St. Hwy ** ( Booneville, AR **927
Mobile: 479-***-**** ? Home:
E-Mail: ***************@*****.***
Qualifications Summary
Astute, results-driven senior manager with a 20+ year track record of
accomplishments and leadership experience in managing and directing the
sales, forecasting, budget development, cost control and operational
management functions in retail store environments. Comprehensive and
progressive knowledge of the policies, procedures, processes and techniques
required to drive sales and profitability, building top-performing customer-
focused employees while achieving organizational and customer objectives.
Highly disciplined and a resourceful team leader with the skill to leverage
exceptional cross-functional behavior competencies and the capacity to
multitask in a fast-paced environment, manage competing priorities with
ease and make quick, effective decisions. Exceptional communication skills
with the ability to work with diverse groups while inspiring confidence at
all levels.
* Management and leadership experience in directing warehouse and retail
store operations.
* Loss prevention manager skilled in maintaining security systems,
implementing effective loss prevention strategies and managing in-
store shortage reduction programs.
* Effective merchandising manager experienced in driving sales margins
through execution of strategic merchandising placement, building brand
objectives, and maintaining optimal visual standards.
* Logistics experience includes the scheduling of transportation and
fleet services and outsourcing transportation services, drivers and
dispatchers.
* Extensive background in human resource functions with a focus on
recruiting and development.
Core Competencies
Retail Operations ( Revenue Optimization ( Procurement Processes ( Customer
Service
Sales & Marketing Strategies ( P & L Review ( Auditing & Cost Control (
Logistics
Forecasting ( Inventory Management ( Operational Management ( Client
Prospecting
Vendor Management ( Data Reporting & Analysis ( Analysis & Problem Solving
Skills
Staff Recruiting & Development ( Employee Motivation & Training ( Human
Resources
OSHA Certified ( Business Presentations
Professional Experience
Accountable for all aspects of the management and operations of retail
stores and warehouses including sales forecasting, inventory control,
vendor management, merchandising, customer relations, employee hiring,
evaluation and development. Responsible for driving business results
through effective coaching of store teams in the key areas of revenue
growth, expense management, execution of processes and programs and
providing world-class customer service. Direct store merchandising efforts
to maximize sales and profit, identify sales trends and make
recommendations to address those trends. Ensure that all company
operations, customer service, selling, visual, marketing and merchandising
standards are properly enforced while assuring corporate objectives are
met. Interface with all levels of the organization while effectively acting
as liaison between store and corporate groups, fostering ongoing
relationships with vendor partners and their representatives.
Employment History
AMERICAN FAMILY LIFE ASSURANCE COMPANY, Columbus, GA 2009-Present
Aflac insurance provides thousands of small businesses across the United
States with benefits that help their employees with health events from
accidents, to intensive care and life insurance. Aflac employs 69,000 and
reported 2009 earnings of $18+ billion.
Consultant
Sales consultant accountable for the sale of Life and Health insurance to
new and existing client base. Conduct group and individual presentations as
part of the sales and customer retention process.
R&H SUPPLY, Fort Smith, AR 2008-2009
R&H Supply is an oil field supply company that supplies oil and gas
drilling rigs, parts, services and cleaning supplies with nine stores in
seven states.
Operations Manager
Managed B2B sales operations in the oil field supply sector; nurtured
existing client relationships while targeting new customer opportunities.
Maintained optimal inventory levels; acted as buyer, in purchasing from
external vendors. Designed and delivered corporate sales presentations.
* Conducted inventory audits, monthly P&L reviews and daily sales/GM
analysis.
* Negotiated with vendors in securing favorable pricing and delivery for
outsourced supplies accounting for 25% of goods sold to customers.
TRANS AMERICAN TIRE, Springdale, AR 2007-2008
Trans American Tire was a full service tire company specializing in
tractor, trailer and agri tires and on-site tire repair. Trans American
Tire employed approximately 130 with ten locations in two states.
Store Manager
Total responsibility for the day-to-day retail store operations including
customer attainment, employee recruitment and development with full
accountability for store sales and operational results and achieving store
objectives.
CONTRACTOR, Booneville, AR 2006-2007
Self employed contractor specializing in home remodeling and repair.
Owner/Contractor
WAL-MART, INC., Multiple locations 1989-2006
Wal-Mart serves customers and members more than 200 million times per week
at more than 8,000 retail units under 53 different banners in 15 countries.
With fiscal year 2009 sales of $401 billion, Wal-Mart employs more than 2.1
million associates worldwide.
Operations Manager
* Directed daily distribution and logistics functions for the shipping
and receiving departments in a 1.2 million square foot warehouse and
distribution facility. Prepared and delivered annual business review
presentations.
* Established inventory processes defining appropriate stocking levels
to accommodate order volume.
* Negotiated with vendors on pricing strategies of packaging supplies.
* Acted as human resources manager for 300+ staff and night shift
personnel.
Education
Undergraduate Business Studies
Westark Community College, Fort Smith, AR
Technical Skills
MS Word ( MS Excel ( MS PowerPoint ( Peachtree ( AS400
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