Customer Service Sales

Rudolph "Tony" Wallitsch, III

**** * ***** *** *****, NE 68144

Home: 402-***-**** Cell: 402-***-****

********@*******.***

Objective

Obtain a sales/management/account manager position in a dynamic

environment. Ten years of sales experience has resulted in the following

skills:

. Highly competitive drive and desire to succeed

. Proven ability to increase sales and generate revenue

. Extremely motivated with the ability to motivate others

. Outstanding ability to coordinate, execute and complete objectives

accurately and efficiently

. Strong customer service and public relations skills

. Proficient at managing multiple customer accounts

. Can quickly learn proprietary computer programs, such as inventory

and pricing models

Employment History

Westlawn- Hillcrest Funeral Home, Omaha,NE Family

Service Counselor, 12/09-02/09

. Initiate aggressive cold calling campaign on a daily basis

. Assist families with pre-planning funerals.

First National Merchant Solutions, Omaha, NE Business

Consultant, 3/09 - Present

. Initiate aggressive cold calling campaign on a daily basis

. Develop rapport with clients within one-two minutes of phone conversation

. Convert businesses to process their current credit card payments with

First National

. Create the need for businesses not currently processing credit cards to

process credit card payments

from their clients with First National

C.H. Robinson Worldwide, Omaha, NE

Transportation Sales, 10/07 - 02/09

. Contributed to sales team by selling transportation services for

individual truckloads and negotiating

high margins on all transactions

. Demonstrated ability to develop long-term, profitable customer

relationships

. Developed strong multi-tasking skills by managing two busy phone lines

and two computer terminals at

work station

. Successfully managed inventory and a warehouse long distance

United Electric, "The Light Palace", Omaha, NE Lighting

Consultant, 9/04 - 10/07

. Contributed significantly to creating business development initiatives

which resulted in an expanded

customer base

. Assisted with company-wide strategic planning initiatives and promotional

strategies

. Advised clients in technical material selection/pricing

. Demonstrated the highest levels of customer service and satisfaction

while developing strong customer

relationships

. After identifying a customer's primary lighting needs, consistently up-

sold to include multiple light

fixtures with the original order which also earned a great amount of

repeat business

Furniture Row Outlet, Omaha, NE Sales

Representative, 1/00 - 9/04

. Highest grossing sales rep in the store for twelve months

. Fourth highest grossing sales rep company-wide for two months; in the top

100 every month

. Built client database one customer at a time to earn the sale and repeat

business

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