Customer Service Administrative Assistant
Resume:
Nicholas Ippolito
Middletown, NY **940
OBJECTIVE: To gain a responsible position with a growth oriented company utilizing my
computer management skills.
EDUCATION: The Westchester Business Institute
White Plains, NY 10606
DEGREE: Associate Degree in Occupational Studies
MAJOR: Computer Systems Management
GRADUATION DATE: September 1997 to March 1999
Nyack High School
Upper Nyack, NY 10960
Graduation: June 1997
SKILLS: Knowledge of Ms-Word, Access, Excel, Power Point, Visual Basic, Visual C++,
Bioscript, Med check type 35 WPM, File maker Pro, Paper port, As-400 and have programming
skills.
HONORS: Gold “W”
Perfect Attendance
Outstanding Determination
Honor Student
EMPLOYMENT HISTORY:
Technical Traffic Consultants
Congers, NY 10920
April 1999 to June 2000
Title: Administrative Assistant
RESPONSIBILITIES:
• E-mail spreadsheets to major clients
• Filed inbound and outbound Federal Express invoice sheets
• Processed timely return of bill of lading information to clients via cartage’s
• Prepared accruals based on time frame requested by clients
• Created and checked client information via compact disc for clients
• Packaged and returned Federal Express computerized tapes of client billing
information
• Installed rates of carriers into computer of employees throughout the company
• Entry level knowledge of company’s internet site
Consult - The Apparel Research Group Inc
20A East Park Place
Suffern, NY 10901
April 2002 to July 2005
Title: Administrative Assistant
RESPONSIBILITIES:
Responsible for entire administrative duties for company consisting of:
• E-mailing memos to major clients
• Shipping both UPS and Fed-Ex pattern samples to clients
• Organized daily schedules for timely completion of pattern samples
• Prepared Invoices for buyers
• Responsible for complete computer backup
• Managed computer programs designed specifically for the company
• Instrumental in helping design the company’s website
Genetic Potential Inc
4710 Eisenhower Blvd, Suite A6
Tampa, FL 33634
December 2005 to December 2006
Title: Administrative Assistant
RESPONSIBILITIES:
Responsible for entire administrative duties for company consisting of:
• Sending out packet of information to various clients
• Updating and entering important information into Access Data Base
• E-mailed important info to major clients and inquired via company’s website
• Organized and maintained accessory database via client request
• Assisted office manager in various office duties
• Worked closely with the sales team to get important sale information out on a timely
fashion
Corvel Corporation
5401 W. Kennedy Blvd, Suite 535
Tampa, FL 33609
January 2007 to June 2009
Title: Administrative/Customer Service Representative
RESPONSIBILITIES:
Responsible for entire administrative duties for company consisting of:
• Prepping and scanning various medical bills from different insurance carriers.
• Took customer service calls from various providers and answered their questions
regarding
• their bill information
• Took pharmacy calls and helped them to process prescriptions using the BioScrips
program.
• Processed monthly eligibility lists in a timely manner.
• Processed RX over-rides for pharmacies.
• Data verification and Data entry of various bills.
• Assisted in other job functions assigned by immediate manager.
Reference:
Randall Griffin (Branch Manager)
Work Number: 813-***-****
Cell Number: 813-***-****
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