Customer Service Manager

J A R O D P O W E L L • * * * * C G A L L I A N O L N • S T. L O U I S, M O 6 3 1 2 9

* * * . * **. 5 5 2 7 • J A R O D . P O W E L L @ YA H O O . C O M

JAROD POWELL

OBJECTIVE

I am an ambitious, loyal perfectionist with the desire and drive to

meet and exceed my goals. Though I am still somewhat new to

this industry, I am extremely excited to learn. I am very aware of

the challenging nature of this business, but am tenacious enough

to navigate it. I alternately possess a tough and friendly

personality, and am persistent in maintaining an efficient working

method by being cohesive with both the company and my

coworkers. At the same time, I am more than capable of working

independently. My gift of perception and intuition, as well as

healthy ambition, makes me an excellent candidate. I am seeking

a position at which I can grow professionally and personally while

giving my best to an employer.

INTEREST AND SKILLS

Though my experience primarily reflects accomplishment in the

Mass Communications and Film/Video Technology industries, I

have demonstrated communication skills that will be extremely

beneficial to an employer. I have experience in an office

environment, which taught me essential knowledge in time

management, computer office applications, and typing (69 words

per minute.) In addition to clerical experience, I have a proven

ability in dealing with the public from employer press coverage,

all the way down to the most basic customer service issue.

E MPLOYMENT

August 2009 February 2010

Farm Manager for Powell Farms

Benton, MO

Powell Farms in one of the first Tyson, Inc. Contract Grower Farms in Missouri, and

the very first in Southeast Missouri. During my time there, I assisted in maintaining

the functionality and profitability of a 12 barn farm containing approximately

500,000 chickens. With an average flock turnaround of 8 weeks, I was obligated to

an exhaustive pace and an efficient working method. My duties were wide ranging,

from manual on site labor to clerical record keeping and data entry.

•Assisted in preparing barns for flock arrival and catch out

•Recorded livestock mortality rates, cumulative feed consumption and important

dates

•Prepared spreadsheets for corporate field managers

•Supervised and trained incoming crew

•Trained crews for the transition to the Cumberland Expert 64 Climate Control

Computer System

•Assisted in managing public relations matters for Powell Farms to various local

media outlets such as KFVS TV and Southeast Missouri's weekly Standard

Democrat, as well as relations with major food distributors and vendors such as

those for Wendy's, Wal Mart, and KFC

May August 2009

Paid Intern for Darius Films

Beverly Hills, CA

During the Summer of 2009, I took leave from my job to participate in a paid

internship on the west coast. This internship at Darius Films was funded by the

Institute for Humane Studies at George Mason University. I was selected out of

more than 600 applicants. My duties at Darius Films included incoming and

outgoing phone operation, data entry, scheduling meetings with agents, talent and

producers, and screenplay copy editing.

August 2006 May 2009

Farm Manager for Powell Farms

Benton, MO

I returned to Powell Farms in 2006, after I was offered a managerial position.

January 2006 August 2006

Membership Assistant for WSIU TV

Carbondale, IL

WSIU TV is a PBS affiliate for Southern Illinois, Southeast Missouri and Western

Kentucky. My duty was to assist the Customer Service Manager in corresponding

with donors to WSIU and other Public Broadcasting Stations, as well as ordering

program copies for air and retail sale and maintaining records for those programs.

•Maintained detailed records of donor information

•Packaged, shipped and confirmed shipment of donor mailings and donor

incentive gifts; customer service

•Corresponded with other PBS affiliates

August 2004 January 2006

Hourly employee for Powell Farms

Benton, MO

As an hourly employee for Powell Farms, I did manual tasks, and gained the

knowledge that enabled me to return to the company as a manager.

EDUCATION

t. Louis Community College

S May 2008 Present

St. Louis, Missouri

Communication Arts – Film Production Expected Graduation Date:

Summer 2010

Colorado Film School

August 2007 May 2008

Denver, Colorado

Writing/Directing for Film & Video Non Degree Seeking

Cape Girardeau Career & Technology Center

August 2002 – December 2002

Cape Girardeau, Missouri

Certificate of Completion – Photography Completed December 2002

Thomas W. Kelly High School

August 1999 May 2003

Benton, Missouri

High School Diploma Graduated May 2003

REFERENCES

References available upon request

Contact this candidate