TIFFANY MOLINE
**** *********** ****, *********, ** 46142 Cell: 317-***-****
Email: abm95i@r.postjobfree.com
EXECUTIVE ASSISTANT
EXECUTIVE SUMMARY
Innovative, assertive and goal oriented Executive Assistant who offers a distinguished background of
successfully propelling contracting initiatives and a solid reputation for a strong work ethic and managing
trusting relationships with public, client and coworkers at all levels. Outstanding ability to effectively
identify opportunities, develop focus and provide tactical business solutions. Exceptional communicator with
strong negotiation, problem resolution and client needs assessment aptitude.
PROFILE
Demonstrated master of large case docket including client intake, case research, document preparation,
informal representation and the creation/maintenance of large database
Talented writer with strong experience in developing written communications to disseminate information
on strategy, policy, marketing and public information
Key advisor in establishing organizational priorities, developing strategic objectives, analyzing issues and
managing communications throughout an entire organization
A pedigree of proven performance in issue discovery and resolution, contract negotiations, customer relationship
management, team collaboration, and process innovation
Accomplished and motivated self-starter who consistently goes beyond the requirements of the job to complete
goals and meet deadlines
Proven ability to multitask with attention to detail and accuracy in a fast-paced environment
CORE COMPETENCIES:
Staff Management & Labor Relations
Project Proposals & Presentations
Purchasing & Materials
Special Project Management & Event
Troubleshooting & Problem Solving
Planning
Vendor Management
Customer Relationship Management
Executive Office Management
Time & Task Management
Contract Compliance
Oral & Written Communications
RECENT EMPLOYMENT EXPERIENCE
LABOR UNION, Indianapolis, IN 2000-2009
$3.5M labor union representing pilots and professional flight engineers that furnished contract negotiations, union
representative for discipline/discharged pilots to approximately 4,200 flight deck crewmembers
Business Agent
High profile Business Agent with full autonomy over a broad range of activities that included organizing
satellite office of labor union, furnishing representation for over 2,000 clients, assisting in contract
negotiations under Railway Labor Act, representing clients at disciplinary/termination hearings, and
functioning as advocate for client rights.
Paralegal to largest client; managing all grievances from inception to final disposition, including
client intake, case research, representation at disciplinary/termination and contract grievance
hearings, settlement discussions, grievance mediation and assisted attorney at arbitration. Frequently
testified at arbitration proceedings regarding intent of contractual language at the collective
bargaining table. Managed the docket system and controlled all correspondence and pleadings
related to each grievance.
Provided thought leadership and active participation in the efforts to organize six new clients (3000+)
thereby increasing revenues for the organization by $3.5M.
Utilized strong negotiation skills to assist in successfully ratifying eight non-concessionary contracts,
two of which provided pay increases and improvements to the quality of life, despite the state of the
airline industry over the last several years.
Recognized for the ability to recruit top talent; appointed to hire employees for a start up organization
from the ground up.
Right hand to President and General Counsel providing loyalty, discretion and exceptional
organizational skills while performing a variety of high-priority, time-critical, and confidential
activities.
Successfully accomplished all directives from the Board of Directors within budget and on time (e.g.,
overseeing events (start to finish), improving communications to clients and independently operated
satellite office).
ANALYTICAL SURVEYS, INC., Indianapolis, IN 1998-2000
Publicly held company that provided aerial maps and data management for utilities; with 1,000 employees
Executive Assistant to CEO
4 Direct Reports
Hired to work alongside the CEO preparing records such as agendas, notices, minutes, and resolutions for
corporate meetings. Additionally responsible for monitoring and directing the recording of company stock
issues and transfers, filing of corporate legal documents with government agencies, taking and transcribing
dictation. As Executive Assistant, managed calendars, scheduled appointments, screened calls and
correspondence, prepared memorandums, as well as, monitored compliance.
Coordinated monthly luncheons uniting Executive Assistants with Officers, providing an
environment conducive for the employees to bond and a relaxed forum for relaying needed
information such as policy changes or forward goals of the management team.
Spearheaded programs, events and conferences by arranging for facilities and catering, issuing
information or invitations, coordinating speakers, and controlling the event budget.
EDUCATION AND PROFESSIONAL DEVELOPMENT
Paralegal Certification, IUPUI, Indianapolis, IN
Completed: Annual Leadership Training and Annual Airline Division Training/Conference (8 years)
Completed: Labor Relations CLE in Boston, MA
Completed: Negotiations and Arbitration Training in Washington, DC
Indiana, Notary Public