Customer Service Coordinator

**** ******* **** ****** **** Beach, Fla ***** • 850-***-**** •abm95h@r.postjobfree.com

C. Jazmyn Wimbush

Objective

To be an asset to the practice while maintaining, if not, increasing the level of professionalism, proficiency and service.

Experience

2010-present

PATIENT CARE COORDINATOR AMAZING SMILES, PC N

Appointment Coordinator. Coordinate, integrate and represent all facets of patient services. Answering incoming calls (excellen

driven scheduling. Maintain patient’s records and coordinate patient flow. Maintain all sites of Social Media.

Financial Coordinator. Making quality dentistry financially available to patients. Communicating patient’s treatment plan, deter

and patient’s share of cost. Prepare all financial statement to the employer. In House Marketing.

2008-2010

Dental One Associates Dou

BUSINESS ADMINISTRATOR

Managing the daily functions of the business office.

Mentor, train and develop the business staff.

Audit route slips, Patient Accounts, Address Patient Concerns.

Complete Daily and Monthly Close outs.

Facilitated morning meetings.

2005-2008

AMAZING SMILES, PC N

FINANCIAL COORDINATOR

Appointment Coordinator. Greeting patients and customers. Very Friendly and personable. Answering incoming calls, schedule

records and coordinate patient flow.

Financial Coordinator. Making quality dentistry financially available to patients. Communicating patient’s treatment plan, deter

and patient’s share of cost. Prepare all financial statement to the employer.

Insurance . Gathering information concerning insurance plans that the practice deal with on an ongoing basis. Payment informa

Daily processing of claims by mail and/or via electronic submission. Obtaining eligibility on all patients prior to appointment.

Collections . Providing front desk with amounts due so effective collections over the counter can take place during the day. Rec

discussions with patient in the chart and in the computer. Keep employer apprised of problems. Mailing patient’s statements as

Prepare and send uncollected accounts to collections. Monitor patients turned over to collection agency

2003-2005

NEWNAN SMILE CENTER/WHEAT FAMILY N

DENTAL

PATIENT CARE COORDINATOR/HYGIENE ASSISTANT

Hygiene Coordinator. Scheduling new and existing patients. Utilizing the continuing care report to ensure the hygiene schedule

Meet certain sales goals.

Hygiene Assistant. Instrument sterilization, taking and duplication x-rays, Treatment planning, perio charting, breaking down op

Patient Care Coordinator. Excellent communication, typing and customer service skills used to schedule patients, check patients

treatment as diagnosed by the doctors. Knowledge of Dentrix enabled me work proficiently and also allowed me to assist the Fi

entering and processing GHP claims.

R eferences

Dr. Kimberly Chubb

CEO, Amazing Smiles PC 404-***-****

Margaret McIntyre M.McIntyre & Associates 770-***-****

Dr. Jeanette Sabur Nanston Dental 770-***-****

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