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Physical Therapist Customer Service

Location:
Lexington, KY, 40502
Posted:
March 09, 2010

Contact this candidate

Resume:

Matthew T. Fannin

**** ********* **. ***. *. Lexington, KY 40502

abm8ze@r.postjobfree.com

606-***-****

Education:

****-****

University of Kentucky, Lexington, KY

Bachelor of Arts Degree in Psychology, graduation December 2009. GPA 3.0

2003

Graduate of High Honors from Raceland-Worthington High School in Raceland,

KY

Work History:

August 2009 - Present

University of Kentucky Hospital - Rehabilitation Dept.

Lexington, KY

. My job title is Physical Therapy Technician. I assist physical

therapists in providing care to patients. Under the direction and

supervision of physical therapists, I provide exercise, instruction; also

therapeutic methods like electrical stimulation, mechanical traction,

ultrasound, massage, and gait and balance training. Physical therapist

assistants record the patient's responses to treatment and report the

outcome of each treatment to the physical therapist. My job also includes

helping make therapy sessions productive, under the direct supervision of

a physical therapist or physical therapist assistant. I'm usually

responsible for keeping the treatment area clean and organized and for

preparing for each patient's therapy. When patients need assistance moving

to or from a treatment area, I assist in their transport. Other duties

include some clerical tasks, such as ordering depleted supplies, answering

the phone, and filling out charge/billing forms and other paperwork.

. Supervisor: Angela Rogers - 859-***-****

November 2007 - June 2009

Eastern State Hospital

Lexington, KY

. Eastern State Hospital was the site of a paid internship I did while

at UK. The internship was only a semester long, but I stayed on as a

regular employee afterwards. My job title was Mental Health Associate

(MHA). My job duties were that of a nurse tech: Obtain and record -

Vital signs, sleep record, meal intake, patient location, patient

behavior, patient class attendance, medication taken or not. I also

had various other duties such as building a repertoire with the

patients, clearly and concisely communicating, learning to

redirect/calm an agitated patient to avoid a situation, how to

properly and effectively handle myself in a physical situation with an

unstable patient. I learned how to handle myself in almost any

situation and make the best of it.

. Supervisor: Aileen Jones - 859-***-****

March 2007 - October 2007

Spectrum Brands Inc.

Louisville/Lexington, KY

. Spectrum Brands is a conglomeration of many companies. I worked as a

traveling merchandiser for the products and companies carried by the Lowe's

corporation. I was based out of Louisville, but worked the Lexington

district. I also had stores in Somerset, Corbin, and Hazard. My

responsibilities were to drive to the store, meet with management and

employees to build a working relationship and repertoire, educate Lowe's

employees about the Spectrum product line, resolve any issues or answer any

questions regarding the product, and use the relationships I built with

management along side individual store sales data to secure premium product

placement (i.e. end caps, register tips, etc I placed orders, stocked

shelves, build and take down displays, process buybacks of product, act as

an in-store salesman to the customers, and report to my manager any issues

I had.

. Supervisor: Jeremy Gallagher - 1-800-***-**** ext. 7539

November 2006 - February 2007

United States Postal Service

Lexington, KY

. I worked for the USPS in zone 055, which is the sorting of priority mail

packages by zip code. My job duties included unloading priority mail off

of trucks. Delivering the containers to my zone, where others and I would

unload containers on the conveyer line and proceed to place them into

different containers to be dispatched by zip code. I was also to walk the

sorted containers to the dock to be loaded onto zip code specific trucks.

I was part of the Christmas casual program, however I was asked to stay on

and work through the rest of the year. I had to decline because it was a

full-time job on the midnight shift and I had to go back to school.

. Supervisor: Anthony Talievera - 859-***-****

June - December 2006

Teaching & Academic Support Center (TASC)

Lexington, KY

. At TASC I was a student worker, my responsibilities were to provide

audio/visual services and support, troubleshooting any problems that might

arise. As part of our services we provided Graphic & Multimedia Production

to helps create and develop graphics, illustrations, animations, and

digital images for courses and research projects at UK. These elements are

used in web-based courses, played back on CD, used in PowerPoint for

instruction or presentations, published in a book, a journal or, placed in

a poster or display project. Also, because of my availability I assisted

with the Distance Learning team. My responsibilities was to utilize a

variety of advanced technologies to enhance educational opportunities

including the Blackboard course management system, World Wide Web

instruction, interactive video, video-desktop conferencing, CD-ROM/DVD,

audio conferencing, telecourse/teleweb instruction. I was also to

troubleshoot any problems that occurred.

. Supervisor: Rich Rice (he is no longer the supervisor at TASC)

July 2003 - July 2006

Goody's Family Clothing

Ashland, KY

. I was a member of the Goody's team for three years; although it is a

department store because of my experience here I know how to handle many

tasks at once in a fast-paced stressful environment. My duties included:

Operating a register, Customer Service, Stock, Moving Freight, Receiving,

Processing, Cleaning, General Handy work such as heavy lifting and moving

fixtures. My last year with Goody's I was assigned to the position of

Assistant Manager. Asst. Manager details were obtaining change from the

petty drawer, and opening the store, closing the store, counting, and

balancing registers and deposits assigning specific jobs, setting price

points for ads, moving merchandise to follow corporate store flow, looking

at sales data and pulling higher selling item to prime sales locations,

cross-promoting with high volume merchandise, also reviewing subordinates

work/performance, reviewing time cards before submission and settling

disputes between coworkers.

. Supervisor: Diane Dean - 606-***-****

Organizational Memberships:

Member of Sigma Phi Epsilon Fraternity; held position of VP of

Communication, and co-athletic chair.

Member of Phi Beta Lambda, a co-ed professional business fraternity.

References available upon request.



Contact this candidate