Sales Customer Service

Richard C. Palzkill **** Commerce Valley Rd. Eau Claire, WI 54701

****@***********.*** 715-***-****

PROFILE

Award-winning Sales Professional with an extensive record of exceeding

sales goals, growing accounts/territories and creating new business.

-Over 10 years of outside sales experience

-Positive attitude and strong work ethic

-Record of Sales ranking in the top 5-10% Nationally

-Achieved Circle of Excellence Award twice

-Strong consultative selling skills -Able

to establish and achieve personal

-Reputation for building and managing excellent client/ and

team goals through strong leadership,

Internal relationships and satisfaction based upon

ability to influence others positively, initiative,

trust and knowledge. follow-through,

attention to detail and results

-Effective management of time and territory

-Proficient in all computer skills including

-Resourceful and proficient at problem- MS Office,

Publisher, Excel, Act

Solving under stress and ability to prioritize work

PROFESSIONAL EXPERIENCE

Marketing Development-General Manager -ROMAN CORP.-Draganetti's

Restaurant/Taverna Grill - Eau Claire, WI Jan 2009-Present

. Developed and Implemented strategic marketing communications plan

resulting in consistent sales growth despite downturn in economy.

. Developed and conceptualized new restaurant venture resulting in a

successful and profitable operation

. Consistently achieved performance goals through enthusiasm, tenacity

and initiative. Expertise in Team Building, Staff Training,

Purchasing/Inventory Management, Customer Service/Guest Relations,

Cost Containment/Control, Policies and Procedures, Continuous

Performance Improvement.

Director of Sales and Facility Operations- SOTERIA IMAGING/

CHIPPEWA VALLEY OPEN MRI-Eau Claire, WI-Sept. 2007-Dec. 2008

Responsible for marketing all imaging services including MRI, PET and/or CT

and related services to area referring Physicians, insurance networks,

patients and employers. Also responsible for supervision of overall daily

operations at the facility. Duties included daily interfacing with

Cardiologists, Radiologists, Patients and Referring Physicians on a face-to-

face basis.

Pharmaceutical Sales Representative-ALTANA PHARMA, Eau Claire, WI Sept.

2002-Jan. 2007

Sales Skills: Specialized in treatment of gastro-intestinal and

respiratory ailments

. Achieved Altana Circle of Excellence Award 2 times.

. Placed in the top 5-10% of sales nationwide in 2003 and 2005 and in

the top 15% in 2004.

. Initiated a sales blitz with Detrol LA and Zoloft that was extended

District-wide to increase market share by 10% over the previous year.

. Achieved top sales in the district with zero budget dollar support for

meals, gifts, etc.

Program Representative-WISCONSIN ENERGY CONSERVATION CORPORATION-

Eau Claire, WI 2001-2002

. Helped recruit 288 retailers in one year for a total of 727

participating stores, earning the company the EPA's National Energy

Star Excellence in Consumer Education Award for the second consecutive

year.

. Leveraged at least $250,000 from Manufacturers and Retailers in one

year.

. Completed over 4221 site visits and more than 300 trainings in one

year.

Licensed Realtor-DONNELLAN REAL ESTATE-Eau Claire, WI 1995-2001

. Averaged sales of $3 million annually in a highly competitive,

saturated market by establishing and growing a loyal client base.

EDUCATION

Bachelor of Science in Recreation Administration

University of Wisconsin-LaCrosse, LaCrosse, WI

AFFILIATIONS: Altana Pharma Western Region Advisory Board

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