** ********** *****, ********, ** *****

610-***-**** . abm8wi@r.postjobfree.com

http://www.linkedin.com/in/andrewpeters2010

Human Resources Management

HR leader with extensive portfolio of success directing and managing HR

strategies and processes for private, public, and government entities,

including Fortune 500 organizations. Instrumental in boosting morale,

enhancing retention, and spearheading major resource transitions. Dedicated

to cultivating high-performance teams and creating positive work

environments. Areas of expertise include:

HR Director Level Leadership ( Strategic Planning & Budgeting ( Plant

Safety ( Performance Management

Compensation Analysis & Benefits Administration ( Employee Engagement &

Retention ( Team Building

Professional Development & Leadership ( Project Management ( Employee

Relations ( Negotiations

Coaching & Mentoring ( Outsourcing/In-sourcing ( Regulatory Compliance (

Virtual HR Delivery

TQM ( ADP ( PeopleSoft ( SAP ( Lotus Notes ( MS Office Suite

Professional Experience

HDC MIDATLANTIC, Lancaster, PA

Interim Director Human Resources - 2011 - 2012

Assigned to a regional not-for-profit organization in transition and

filled a critical short-term vacancy on the Senior Leadership Team.

Reported to CEO and assumed full responsibility for Human Resources and

Safety.

. Quickly established professional rapport with Board, Leadership

Team, managers and support staff.

. Provided strategic recommendations and daily tactical support to CEO

and organizational leadership.

. Recruited, screened and selected qualified candidates filling

several critical managerial vacancies.

. Conducted several employee relations investigations culminating in

successful uncontested terminations and resolution.

. Worked closely with outside legal counsel and workers' compensation

carrier to actively manage several challenging open claims to ensure

timely closure.

. Managed all external vendor relationships supporting Human Resources

areas of responsibility.

The Haven Group, Inc. Selinsgrove, PA

Director Human Resources and Safety - 2011

Trusted member of Executive Leadership Team with operational

responsibilities outside typical Human Resources function. Established

Human Resources and Safety Department for upscale custom modular home

manufacturing start-up in central Pennsylvania. Developed comprehensive

strategy and implemented successful tactical plan to open plant within 90

days. Relocated and closed former Baltimore, Maryland Corporate Office to

consolidate operations within one state and improve efficiencies while

reducing costs.

. Established partnership with utility companies, vendors, state and

local municipalities to provide materials and services to ensure

smooth and efficient plant start-up.

. Prepared one 40,000 square foot plant for operations and cleared 60

acres of grounds of construction debris and recyclable materials.

. Negotiated contracts with vendors, and recruited, screened and

selected 100 professional and production employees in less than 6

months.

. Worked with workers' compensation carrier and established one new

Safety Committee and reorganized second committee at remote site to

ensure both facilities would be prepared for OSHA inspections and

routine safety audits.

. Developed Corporate New Hire and Termination Processes for all

facilities. Revised and distributed Employee Handbook to all new

associates.

. Downsized 50% of Direct Labor at remote plant and eliminated Modular

Home Set Crew.

. Managed Corporate Leased Vehicle Fleet. Tracked vehicle

utilization, coordinated vehicle repairs and maintenance, safety

inspections, titles, tags and insurance.

. Participated in 60-day successful payroll conversion from ADP to

ABRA.

. Supported local community through active participation with Airport

Authority annual fundraiser.

Computer Sciences Corporation, Falls Church, VA/Elverson, PA

Human Resources Senior Business Partner - First Consulting Group

Acquisition- 2008-2010

Charged with transitioning 500 IT healthcare professionals and technicians

seamlessly in < 90 days as part of complex outsourcing acquisition.

Cultivated solid working relationships with business unit leadership to

ensure efficient transition of resources.

. Partnered with clients and internal transition teams to ensure

successful insourcing of multiple outsourced clients totaling 400+

employees such as Continuum Healthcare Partners, University

Hospitals, and University of Pennsylvania Hospitals System.

. Assumed operational HR Business Partner role for 100+ employees and

subcontractors from Estee Lauder, Xerox, and Standard Register

accounts.

. Avoided potential financial risk by tactfully resolving serious

employee issues in partnership with Employees Relations Corporate

Service Center.

. Maintained balance between serving as HR Business Partner and

Employee Advocate; maintained effective virtual relationships with

managers, supervisors, and employees. Traveled on-demand to remote

sites.

First Consulting Group, Inc., Long Beach, CA

Human Resources Senior Business Partner - Health Delivery Outsourcing -

2000-2008

Delivered strategic, virtual HR leadership in support of all US

Information Technology outsourced clients. Led HR Management & Outsourcing

Services in New York, Florida, and Tennessee. Facilitated virtual and on-

site Management Training to managers and supervisors. Drove efforts to

ensure success in performance, morale, compliance, and customer service.

. Established "People First" Advisory Board for all IT outsourced

client accounts in the United States to monitor associate

satisfaction in real time.

. Slotted employees into appropriate job roles and pay grades for such

key client engagements as New York Blood Center, University of

Pennsylvania Health System, Continuum Health Partners, and Montrose

Memorial Hospital.

. Provided HR metrics demonstrating compliance with contractual

operational client Service Level Agreements.

. Facilitated discussions on performance-based issues, internal

equity, workforce reductions, and other client-driven issues

affecting turnover and morale.

. Conducted internal investigations uncovering evidence of employee

theft and fraud.

. Transitioned several major outsourced accounts back to clients and

other outsourcing vendors.

. Honored as influential leader via "Quality, Reliability and Service

Award" for delivering exemplary customer service to business unit

leadership teams.

THE HORST GROUP, INC., Lancaster, PA

Human Resources Business Partner - 1992-2000

Reporting to President/CEO, provided strategic leadership and hands-on

tactical support to senior and middle management in three core businesses:

Construction, Commercial Real Estate and Property & Casualty Insurance.

Served as internal business consultant with full responsibility for Human

Resources, Payroll and Administrative Services.

. Reinvented and upgraded Human Resources Department with $1.5M annual

budget. Developed, delivered, monitored and managed employee

benefits including $11M 401(k) plan, $1.2M self-funded health &

wellness plan, and miscellaneous voluntary benefit programs.

. Managed Corporate Administrative Services including mailroom

operations, reception area, facility security, telecommunications

and office equipment. Managed vendor relations and negotiating

service contracts.

. Established and chaired organization's first Wage & Salary

Committee. Trained Middle Management committee members how to

review and analyze job descriptions and interpret wage and salary

survey data to ensure Compensation Structure remains externally

competitive and internally equitable for organization in excess of

600 employees with annual sales exceeding $80M.

. Established and chaired organization's first Training & Education

Task Force with responsibility for the assessment and delivery of

practical management, supervisory and employee development

applications. Achieved DiSC Certification through Carlson Learning

and delivered company-wide Customer Service Training.

. Chaired Operations Task Force in consolidation of core businesses in

remote locations into new corporate facility and led internal Moving

Committee culminating in successful relocation of all operations

with minimum interruption of business service.

Previous HR Experience

Long Island Lighting Company, Shoreham, NY Nuclear Power

Station

ISC Defense Systems/Ferranti International, Lancaster, PA

Electronic Defense Manufacturing

Beretta USA, Accokeek, MD Firearms Manufacturing

Musser's Potato Chips, Inc., Mountville, PA Snack Foods

Manufacturing/Distribution

BMY Combat Systems, York, PA Military Tracked Vehicle

Manufacturing

Education & Credentials

Master of Business Administration, MBA SPHR, HR

Certification Institute

Bachelor of Business Administration, BBA CCP, American

Compensation Association

Dowling College, Oakdale, New York Certified DiSC Facilitator, Carlson

Contact this candidate