Sales Manager
Resume:
SUZANNE N. B. ALENT
____________________________________________________________________________
________________________
SUMMARY Strong sales/marketing, negotiating, fundraising and teamwork
skills. Solid strategic alliance
partnership management and marketing experience. Strong abilities in
sales, problem
solving, promotion, persuasion and marketing. In-depth operational
and financial understanding
of global corporations and industrial manufacturing processes.
Fifteen years international
selling/marketing experience. Four years experience on international
operations review team
with 100% overseas travel. Hands-on development of strategic planning
and implementation
of action plans for entrepreneurial firms. High motivation and
enthusiasm for results. Excellent communication, leadership and
interpersonal skills. Solid knowledge of Production, Marketing
and Financial Controls. Excellent writing and editing skills. Fifteen
years high-tech marketing
experience. Strong multicultural and multilingual skills. Wide degree
of creativity and latitude.
Intense multiple project management skills.
EDUCATION BOSTON COLLEGE, Carroll Graduate School of Management, Chestnut
Hill, MA
M.B.A. Concentrations: Strategic Management, International
Management, and International
Marketing. International Management Thesis: Cultural Perspectives on
Management.
GEORGETOWN UNIVERSITY, School of Foreign Service, Washington,
D.C.
B.S. Major: International Economics. Member of the Landegger
International
Business Diplomacy Society (Academic Honors Program). Student
Body President.
LANGUAGES Write, speak and have successfully conducted business in
French, German, Italian,
Portuguese, Spanish and Arabic.
EXPERIENCE
2003 to COMPETITIVE TECHNOLOGIES, INC. (AMEX: CTT)
Fairfield, CT
Present Global technology transfer, licensing and
commercialization firm that identifies, develops and
commercializes innovative technologies in life sciences,
electronics, physical and nanotechnologies.
CHIEF MARKETING OFFICER, promoted to CMO June 2005.
VICE PRESIDENT, MARKETING & BUSINESS DEVELOPMENT
Responsible for all corporate marketing, product marketing and
corporate communications.
Oversee all marketing efforts and integrated communications
including advertising, branding,
internal communications, marketing communications and public
relations.
1998 to BICOM, Inc.
Monroe, CT
2002 A leading manufacturer of digital signal
processing-based voice and facsimile processing platforms.
VICE PRESIDENT OF SALES & MARKETING
Responsible for worldwide sales and marketing activity.
. Prospect and develop new corporate business accounts
. Sell and market to OEMs, software developers and system
integrators
. Account management and ongoing consultation to existing
accounts
. Connecticut Fast 50 (50 fastest growing technology
companies in Connecticut)
1999, 2000 and 2001
. Created marketing strategy for purely engineering driven
company
. Initiated and executed corporate and product brand
identification
. Created and implemented advertising and public relations
campaigns
. Built strong relationships with media, i.e. industry
journal editors which
resulted in key placements and industry analyst
reports
SUZANNE N. B. ALENT
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. Responsible for all corporate marketing components
including
collateral, trade shows, web site, direct mail, multi-
media presentations,
on-hold advertising
1996 to BROOKTROUT TECHNOLOGY, INC.
Boston, MA
1998 Designs, manufactures, and markets software,
hardware, and systems solutions for electronic
messaging applications in telecommunications and
networking environments worldwide.
MANAGER, WORLDWIDE PARTNERSHIP MARKETING
Responsible for all partnership marketing activity on a global
scale. Develop and manage
marketing strategy for Independent Software Vendors (ISVs) and
Value Added Resellers(VARs).
Implement programs that help partners generate more revenue by
providing ongoing communication, lead generation, training,
and marketing collateral. Oversee all aspects, including:
budget, individual business and
strategic marketing plans, partner publications and co-op
dollar distribution.
1. Increased channel revenue by 335% over previous two years.
2. Increased overall number of partners and number of high-
revenue producing partners.
3. Created identity, image and logos for programs. Significantly
improved all partner relations.
1994 to BANYAN SYSTEMS INC.
Westborough, MA
1996 A pioneer and a leader in enterprise network
services and messaging software.
MARKETING MANAGER, CORPORATE BUSINESS
DEVELOPMENT
Responsible and accountable for the
strategy and implementation of multiple projects:
4. Banyan Worldwide Software Developers' Conference
5. Association of Banyan Users International, Spring and Fall
Conferences
These events involve end users and
developers and are key elements
in the company's corporate marketing/sales strategy. Team
leadership, client
management and phenomenal promotion skills are essential.
6. Account Manager for the Top 50 strategic software developer
relationships
7. Certified Banyan Specialist Program
1988 to STRATUS COMPUTER, INC.
Marlborough, MA
1994 A $500 million manufacturer of fault-tolerant
computer systems.
MANAGER, STRATEGIC PARTNER MARKETING
1990 to 1994
Developed, implemented and cultivated industry marketing and
third party vendor
programs for software vendors, VARS, and systems integrators
whose products
and services contribute 90% of Stratus' revenue.
8. Founder/Developer of the strategic partner program, contributing to
dramatically
improved service to critical business partners.
9. Founder/Editor of the Pinnacle Press and IQ International Quarterly
(strategic partner newsletter and magazine)
10. Author of the Strategic Partner Guidebooks (Two Volumes).
11. Responsible for development of all marketing collateral, including
industry brochures, regional brochures, applications
stories, product briefs,
program guidebooks and strategic business partner joint materials.
12. Supported international distributors through promotion of strategic
business
partner products and consulting services.
13. Managed trade show strategy for strategic partners for various key
industries.
SUZANNE N. B. ALENT
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14. Developed and managed the company's first Business Partners' Executive
Forum which is now a senior management, high profile annual event.
15. Successfully negotiated third party contracts.
MANAGER, THIRD PARTY MARKETING
1988 to 1990
Primary interface to all third parties and field third party
personnel.
On behalf of 165 vendors, promoted products running on
Stratus hardware, contributing to
and enhancing vendor relationships.
Developed, edited, and upgraded the third party catalogue, a comprehensive
listing of solutions; subsequently adopted as a worldwide
marketing tool.
Developed a sales training and orientation program for strategic business
partners.
Streamlined the business partner fee payment system.
1987 to LEXITECH INTERNATIONAL DOCUMENTATION NETWORK,
INC. Cambridge, MA
1988 A multinational, publicly held translation
company specializing in software
localization and software documentation
translation.
GENERAL MANAGER
Directed U.S. sales and marketing for this
full-service documentation and communications firm.
16. Opened and managed the National Sales Office responsible
for all U.S. sales.
17. Initiated and developed client relationships.
18. Communicated with and resolved problems of 15 international
offices.
19. Developed marketing and sales strategies and prepared
campaigns geared to
business, instructional, promotional and technical
documentation.
20. Oversaw production, supervising translators, interpreters,
editors, graphic
artists, ad agencies, and printers.
1985 to LINGUISTIC SYSTEMS, INC.
Cambridge, MA
1987 New England's oldest and largest full-service
language conversion company.
SALES MANAGER
Managed client relationships for over 200 of the Fortune 500
multinational giants,
government agencies, law firms, engineering consultants, and
advertising agencies.
21. Increased market penetration in software, hardware,
financial, and health care industries.
22. Implemented a "Target-the-Market" strategy which resulted
in a 100% increase
in sales over previous year in highly competitive market.
1981 to MANVILLE CORPORATION
Denver, CO + Overseas
1984 A Fortune 200 company with high-tech operating
units involved in the factory
automation, manufacturing and advanced
materials industries.
INTERNATIONAL OPERATIONS ANALYST
Performed financial and operational reviews of foreign
subsidiaries: sales offices,
customer service units, credit/collection units, data
processing centers, plants,
regional and world headquarters, and licensees.
23. Evaluated and studied organizational effectiveness,
operational efficiency,
compliance with company policies, and systems of internal
control.
24. Worked 100% overseas with assignments in: GREAT BRITAIN,
GERMANY,
FRANCE, SPAIN, ITALY, BELGIUM, ICELAND, MEXICO, BRAZIL,
ARGENTINA and CANADA.
SUZANNE N. B. ALENT
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25. Performed detailed problem analyses resulting in more than
1400 refinements improving
efficiency, effectiveness, and economy of operations.
26. Improved communications and relations in over 50 locations.
27. 100% of time spent abroad with assignments demanding strong
organization,
leadership expertise, strong written/verbal
communications, short- and long-range
planning and awareness of cultural differences.
OTHER WORK EXPERIENCE
THE HONORABLE REPRESENTATIVE BARBER B. CONABLE, JR.
Cannon Building, U.S. Capitol
Washington, D.C
CONGRESSIONAL INTERN
Utilized strong communication, interpersonal and promotion skills.
Performed
office duties, attended Budget, House Ways and Means and Taxation
hearings.
Was responsible for statistical analysis on Presidential Election
results.
Dealt directly with constituents.
COVINGTON & BURLING LAW FIRM
Washington, D.C.
LEGAL ASSISTANT
Assisted in legal research, specifically international
issues. Exercised strong
interpersonal, communication and organization skills. Worked
with over 275
attorneys and up to 500 other employees.
ACTIVITIES
28. World Affairs Council; managed "International Business
Series"
29. American Cancer Society
30. Kiwanis International
31. Georgetown University Alumni Interviewer
32. "Best Business Plan", Boston College Graduate School of
Management
33. Co-author, with Boston College professor, of a business
case analysis
34. Student body president (elected position), Georgetown
University
35. Founder, Editor. The Diplomatic Cable, School of Foreign
Service newspaper
36. Editor. The Globe, Model United Nations newspaper
37. Chairman, School of Foreign Service Fund-Raising Phonathon;
increased previous year's funds over 56%
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