Trina Linda A. Estoesta
San Marcos, California
92078
abm8ui@r.postjobfree.com
Objective:
To obtain a quality assurance position within a biotechnical or medical device organization
Qualifications:
Quality Engineering Technician
Quality Process Technician
Quality Assurance/ Quality Control Technician
Registered Pharmacy Technician
Education:
Apollo Root Cause Analysis for Practitioners Certification
San Diego State University, San Diego, California
Southwestern College, Chula Vista, California
Relevant Experience:
1) Guidant Corporation/Abbott Vascular, Product Performance Group, December 2005 to
Present:
Quality Assurance Technician/Quality Engineering Technician: Investigating product failure
via physical analysis of returned devices. Gathering and testing of new products from
manufacturing for comparison against returned products, including: testing to failure,
measurement and performance testing, visual analysis. Maintaining data of past complaints for
trending (examples: specific failures consistent with certain products can indicate a manufacturing
issue vs. Specific failures consistent with certain account can indicate a need for inservice
regarding product use). Maintaining quality records within the complaint handling database.
Performing root cause analysis and implementing corrective and preventative action (CAPA) for
complaints. Data entry of information into complaint database. Communication with accounts
regarding specific events and products. Manufacturing database (LHR) search for non-
conformance's(NCMRs), sub-assembly use, production line outputs. Opening field discrepancy
notification (FDN) reports to investigate possible product deficiencies. Interpreting relevant SOP
and DOPs. Communication with manufacturing engineering group regarding trends and potential
manufacturing practice or materials issues. Determining reportability of incoming complaints.
Providing customer service to accounts/clients.
2) Children’s Hospital and Health Center, Inpatient Pharmacy, July 1999 to March 2004:
Quality Control: Auditing of pharmacy and patient records for proper documentation of narcotic
usage and waste by nursing staff. Performing root cause analysis and implementing corrective
action for medication documentation and dispensing errors. Developed database to manage
narcotic accountability to track and trend nursing behaviors. Implemented tool to better track
narcotic usage and waste by staff.
Quality Assurance: Performing quality assurance audits of medication handling, dispensing, and
storage per hospital policy and procedure as determined by JCAHO standards. Reporting audit
findings medical director/safety officer. Training and qualification of new nursing hires in
automated pharmacy dispensing standards. Training of new pharmacy hires in pharmacy
practices and procedures per departmental standards, qualifying staff in departmental testing of
competencies. Proving samples of finished product to lab for analysis. Maintaining and updating
training qualifications and records.
Pharmacy Purchaser (assistant): Evaluating pharmacy inventory, billing practices, and usage
to enhance pharmacy revenue. Purchasing and validating incoming inventory. Recording of
controlled substances according to FDA regulations.
Registered Pharmacy Technician: Compounding and dispensing of TPN’s, chemotherapy, and
I.V. medications (syringe fill and compounded), cart fill of oral and unit dose meds within internal
pharmacy quality systems and pharmacy law. Knowledge of pharmaceutical calculations. First
response team to Code Blue/Code Trauma. Outpatient pharmacy technician duties.
Troubleshoot automix/micromix pumps/scales.
3) Health Solutions Pharmacy, May 1997 to December 1999:
Registered pharmacy technician : Card filling of cycle medications, filling of first and stat
doses. I.V. admixture. Insurance billing of medications. Medication returns processing.
4) Navcare Pharmacy, October 1991 to December 1997:
Registered pharmacy technician: In house pharmacy for high volume outpatient clinic.
Other Experience and Skills:
Pharmaceutical, chemical and materials purchasing
Inventory validation
Knowledge of medical terminology
Sterile/I.V. clean room procedures
Hazardous waste management training
Computer systems: Viper, Viewpoint, QS1, Interex, FSI, Meditech
Microsoft Word and Excel
REFERENCES:
Danielle Norris, Product Performance Engineer, 858-***-****
Maryann Rodgers, Quality Assurance Analyst, 760-***-****
Julie Higgenbottom Cronise, Pharm D, 731-***-****