Customer Service Power

Kien C. Hoang

***** **** ***** **** ********, WA 98037

Cell 206-***-**** Home 425-***-**** Email: abm8t1@r.postjobfree.com

________________________________________________________________________

Career Objective

Seeking a position in the utility industry that can utilize one or more

areas of my experience in physical and financial energy trading, wholesale

power contract administrations, resource management, scheduling,

information system integration, metric performance development, and after-

the-fact power accounting.

Qualifications

. In-depth knowledge of the Pacific Northwest energy markets, wholesale

and bulk power contract administration, market dynamics and its

delivery limitations, regional supply and demand, daily and seasonal

diversities, reliability and fuel management of combustion assets.

. Nine years experience in power management and daily operations of BPA

Slice contract. In-depth knowledge of BPA's policy, procedures and

operations. Solid understanding of Federal Columbia River Power and

Transmission System. Extensive experience in power and transmission

scheduling operations.

. Outstanding multi-task oriented individual with excellent analytical

and decision making skills. Strong performer under pressure, with

ability to implement and adjust trading strategies to reflect changes

of market conditions. Extremely proficient at developing short-term

operational strategy and hydro management plans.

. Recognized for excellent customer service skills, strong leadership

and management abilities. Lead and supervised pre-schedule and real

time groups.

Professional Experience

Senior Manager Power Scheduling - Snohomish County PUD No. 1 Everett WA

3/08 - 12/09

. Oversee the PUD's short-term power scheduling operations and supervise

scheduling for 9 staffs.

. Responsible for maintaining system load/resource supply ensuring

compliance with federal and state laws and the PUD's Energy Risk

Management policies and procedure.

. Develop the PUD's short-term power resource strategies and monitor

changing market fundamentals and portfolio risks associated with

changing regional hydro condition.

. Plan and implement power operations of the PUD's generating resources,

including BPA Block and Slice contracts, Jackson Hydroelectrict

Project, Everett Cogeneration Project, Hampton Lumber Mill, Wheat

Field Wind, Hay Canyon Wind, Packwood Hydro and other new generation

resources.

. Manage the cost-effective dispatch of PUD-owned and contracted power

supply resources, including the PUD's Pacific Inter-tie capacity.

. Develop performance metric for trading and usage of generation

resources.

. Represent the PUD on regional operating committees and forums and

serve as a voting member for the PUD's Short-term Resource Supply

Strategy Committee.

. Manage all Power Scheduling and Trading related to NERC compliance

standards for PUD.

Term Trader West Desk - The Energy Authority (PRM) Bellevue, WA 7/06- 2/07

. Manage and trade all daily positions for Benton, Franklin, Grays

Harbor PUD, and TEA's at Mid C.

. Analyze current and forward resource need for all TEA west coast

members. Execute monthly operating plans to meet jurisdictional load

requirements, wholesale and slice contract obligations for PUDs.

Optimize slice value by hedging with physical or financial product

pursuant to risk management's policy.

. Utilize forward price curve to execute forward hedging strategy for

PUDs. Develop pricing strategy for TEA's speculative positions that

include balance of month, prompt month, quarterly, heat rate, hub

spread and roll.

. Research and analyze members' resource requirements, weather forecast

information, load patterns and transmission availability to take

advantage of profitable trading opportunities. Support real-time

traders by developing positions and acquiring transmission into

different hubs for location spread.

. Negotiate and structure trades under available agreements to transact

with regional or national utilities, power marketer, financial

institutions and maintain proper records on confirms and document for

each transaction.

. Team leader on information system integration between TEA and PRM for

trading and scheduling.

Term Trader/ Lead Scheduler - Power Resource Managers Bellevue, WA 1/03 -

7/06

. Functionally supervise pre-schedule and direct real-time operations.

Develop pre-schedule and real- time trading strategy and daily

operating plan, assist and troubleshoot scheduling issues for 13 PRM

clients.

. Manage and optimize PUDs' daily slice position in accordance to

operating and contractual limits. Specifically, maximizing slice

flexibility of monthly storage, weekly pondage, daily minimum and

maximum energy constraints, hourly maximum and minimum capacity,

ramping constraints, and manage self-supply operating aggregate

reserves requirements for all PUDs.

. Manage and schedule Northwestern's (formerly Montana Power) entire

portfolio.

. Execute term trades and hedging strategy in pursuant to risk

management policy. Manage all PUD's long and short term transmission

positions to optimize cost of delivery to load and counterparties.

. Complete necessary energy transactions, deal entry, electronic tagging

and reporting to BPA Power Slice desk and Transmission desk.

. Assist in dispatch decision for combustion turbine (Frederickson),

procure and schedule gas on interim basis.

Short-term Power Trader/ Scheduler - Power Resource Managers Bellevue, WA

5/00 - 1/03

. Manage and optimize daily and balance of month position for PUDs'

energy portfolio

. Establish training and development process for traders on two PRM

realtime desks.

. Preschedule and develop realtime position for PUDs and Northwestern

Energy.

. Manage and schedule PUD's share of Nine Canyon Wind Plant, 550MW

Griffith Power Plant in Arizona, SEATAC, Columbia Falls and Evergreen

Aluminum.

. Responsible for after-the-fact process and check out for Benton,

Franklin, and Grays Harbor PUD.

. Assisted in system development of Power Biz, Slice Optimizer, and most

of PRM's current information and deal capture system. Model ACES

according to Risk Management policy, BPA's business practice,

contracts, and scheduling process.

Residential and Commercial Loan Officer- Infinity Capital Mortgage Inc.

Seattle, WA 7/97 - 5/00

. Residential and Commercial loan officer specializing in bank REO

customers

. Negotiate wholesale volume pricing with national and regional

wholesale lenders for firm

Residential Loan Officer - Western Federal Mortgage Inc. Bellevue, WA 4/93-

7/97

. Residential loan officer specializing in non-conforming A-D credit

products.

Education and Technology Training

. University of Washington - Seattle, WA BA in Economics, June 1992

. North Seattle Community College, Seattle, WA Mortgage Banking and

Real Estate Finance 1993

. OATI WebTrader, Sunguard ACES, AREVA ERMS, SCADA

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