Customer Service Administrative Assistant

Marie Michelle Galamay

*** ***** ***** ( Pittsburg, CA 94565 925-***-**** ( *******@***.***

Objective Pursue a challenging career that will utilize my extensive

leadership in administration and finance

Qualificatio Accounts Receivable Billing/Coding Customer Service

n

Account Payable Collections Commercial Real Estate

Fixed Assets Payroll Logistics

Software

MS Word

File Maker Pro

SAP

MS Excel

JD Edwards

Yardi

MS Access

QuickBooks

MLS

Education Heald Business College, Certificated in Secretarial/Accounting

Field

Pittsburg Adult Education, Certificate in Typing/Word and

Accounting

Martinez Adult Education, Certificated in Medical Terminology and

Medical Transcription

Experience Cubic Transportation Systems, Concord, California

2-09/9-09

Accounting Associate

Responsible for processing sales orders, invoicing projects, and

operations revenue

Perform AR aging and GL tie-out on a weekly basis and prepare the

reconciliation report at the month end. Review and sent out

statements and made collection calls on aged receivables.

Assisted in fixed asset, track and tagged all fixed assets, and

carry out period physical inventory

Review and prepare intercompany transaction, communicate with cost

center managers to obtain necessary approvals. Assisting in HR

functions such as; entering all employee paperwork. Making sure

insurance documents were sign and sent out in to Headquarter in a

timely matter

Receiving cross training on other areas of accounting and act as

back up when necessary

Comcast Cable, San Ramon, California

1- 02/4-08

Accounting Specialist

Reconciling Daily deposits to billing system reports for customer

payments for the San Jose and Monterey regions. Making 30-50

Collection calls, on a daily basis and updating system with

information given by customer using SAP

Accounts Payable, coding and process over 100 invoices on a daily

basis, Assisting in Payroll using QuickBooks software

Temporary Creating aging reports and analysis, reconciling month-end general

Assignments ledger, cash balances and miscellaneous income over 40 million

dollars on a monthly basis.

Researching and resolving all payments, including credit cards,

Efts, Ebox, Lockbox, Pay Agents, and any rejects that are

pertaining my the above regions.

Brook Furniture Rental, Concord, California

9-00/1-02

Collections/Customer Service Representative

Maintaining and billing for several large accounts in excess of

over 100,000

Making 50- 100 collections, writing charge off and making

adjustment to bad debt that are 90-120 past due using JD Edwards.

Also answering billing related questions customers might have

Transferring funds as per customers request, scheduling pick-ups

and processed refunds

Accounts Payable, coding of bills preparing for payment using

Peachtree software

Worked directly with customers to keep accounts current and

resolved any disputes.

As department was transfer to Chicago I traveled to Chicago

training 5-10 managers and supervisor to handle all duties in two

trips

CB Richard Ellis, Walnut Creek, California

1998-2000

Administrative Assistant

Assisted in the automation from QuickBooks to Yardi

Accounts Payable and Receivable, processing invoices and assisted

in the reconciliation on monthly basis and back up for

Receptionist.

ReMax, Lafayette, California

1997-1998

Administrative Assistant

General clerical duties, greeting new client, and opening and

closing office, creating flyers for properties and maintaining our

properties status in excel

Checking MLS on daily basis, and making calls on those properties

Follow up with clients that are in escrow and making sure they have

all documents in order

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